H10 Suites Lanzarote Gardens
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Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
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Více o hotelu H10 Suites Lanzarote Gardens
H10 Suites Lanzarote Gardens
Hotel H10 Suites Lanzarote Gardens se nachází pouhých 200 metrů od pláže Playa de las Cucharas ve městě Costa Teguise na ostrově Lanzarote. Rezort nabízí 2 bazény a dětský bazén se skluzavkami a poskytuje zázemí pro širokou škálu aktivit.
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Cestující rodiny
Komentář přidán: 12. 7. 2026
Good if you have a very young family
Just spent two weeks at H10 Lanzarote Gardens, for the most part it is a very nice hotel. We were originally booked elsewhere and had to move due to build-works next to property. We rebooked to H10 and per bad luck our room was on 3rd floor (not easy with cases) at the very back of property in the Tenerife block, this had building works outside our room, noise beginning at 7:30 each day but not too bad, as other property was much noiser. We went half board and it is possible to upgrade but at €40 per day per adult & €20 per child we didnt see the benefit of it to just add lunch and drinks as we are not big drinkers.
There is just one restaurant and main bar so that felt a bit limited having been at other all inclusives with way more choice. The food for the most part was nice though meat selection felt limited some days and not all foods were labelled as to what they were, leading to choosing items that were not to ones taste at times. I would also be concerned for people with certain food allergies if many items are not labelled, but this is easily rectified. The cutlery was odd also with very skinny forks and knives making eating a bit difficult though am guessing this was purposefully done. There was no indication what type of food was served each evening so it was hard to plan if u wished to go eat out if food was not to your liking. There were times the restaurant was very busy and it felt quite chaotic so choose quieter times very early or later after 8. The main issue really was there are alot of really young families here with babies & toddlers so restaurant was often very noisy with crying irritable children. This was the main issue for us as really our children were too old for this hotel at 11 & 13 they fall into the awkward age of not adults but too old for their club that was aged 9-14 as the hotel missed the mark for engaging this age group. The entertainment room and bar was Im sure great for people with kids under 7 but looked like the last place you would choose to go daily for entertainment as it was hectic every evening and again aimed at very young children. We saw examples of the entertainment and really it was not great. We felt the only thing for our kids to do was play pool, this being at the back of the bar and €2 a game, unfair if that was all that realistically entertained this age group. We were not alone in thinking this.
The animations team worked very hard with entertainment at the pool and while some was quite cheesy some was really good fun. The pool areas are lovely but main pool is cold at 24c and unpleasant to get into even in the evening. The smaller pools were 26c so slightly better but I felt the water didnt look clean in the smaller pool.
Overall we felt the property was very well kept with constant maintainance of landscaping and public areas. It was overall very clean and the very pleasant staff work very hard to keep it so.
Our suite room was spacious for a family of 4 with nice shower, proper a/c comfortable beds and balcony area.
If you have a young family under the age of 8 then I would recommend this hotel as your children will be well entertained and you wont really mind the noise of other peoples crying kids so much, but I wouldn't choose it if you have older kids as having been at other all inclusive hotels they cater better for older kids and really there is a need for balance to keep everyone happy. We did go on trips to the Aqua park €6 taxi ride away. Rancho texas zoo & water park, rented a car to explore island and manrique museums, snorkled at Jablillo beach and tried as many activities off site to entertain our kids with additional costs, so factoring these things in is important. This holiday for 2 weeks half board with flights was €7,200 so although there were many positives about the hotel it needed more for our age demagraphic
There is just one restaurant and main bar so that felt a bit limited having been at other all inclusives with way more choice. The food for the most part was nice though meat selection felt limited some days and not all foods were labelled as to what they were, leading to choosing items that were not to ones taste at times. I would also be concerned for people with certain food allergies if many items are not labelled, but this is easily rectified. The cutlery was odd also with very skinny forks and knives making eating a bit difficult though am guessing this was purposefully done. There was no indication what type of food was served each evening so it was hard to plan if u wished to go eat out if food was not to your liking. There were times the restaurant was very busy and it felt quite chaotic so choose quieter times very early or later after 8. The main issue really was there are alot of really young families here with babies & toddlers so restaurant was often very noisy with crying irritable children. This was the main issue for us as really our children were too old for this hotel at 11 & 13 they fall into the awkward age of not adults but too old for their club that was aged 9-14 as the hotel missed the mark for engaging this age group. The entertainment room and bar was Im sure great for people with kids under 7 but looked like the last place you would choose to go daily for entertainment as it was hectic every evening and again aimed at very young children. We saw examples of the entertainment and really it was not great. We felt the only thing for our kids to do was play pool, this being at the back of the bar and €2 a game, unfair if that was all that realistically entertained this age group. We were not alone in thinking this.
The animations team worked very hard with entertainment at the pool and while some was quite cheesy some was really good fun. The pool areas are lovely but main pool is cold at 24c and unpleasant to get into even in the evening. The smaller pools were 26c so slightly better but I felt the water didnt look clean in the smaller pool.
Overall we felt the property was very well kept with constant maintainance of landscaping and public areas. It was overall very clean and the very pleasant staff work very hard to keep it so.
Our suite room was spacious for a family of 4 with nice shower, proper a/c comfortable beds and balcony area.
If you have a young family under the age of 8 then I would recommend this hotel as your children will be well entertained and you wont really mind the noise of other peoples crying kids so much, but I wouldn't choose it if you have older kids as having been at other all inclusive hotels they cater better for older kids and really there is a need for balance to keep everyone happy. We did go on trips to the Aqua park €6 taxi ride away. Rancho texas zoo & water park, rented a car to explore island and manrique museums, snorkled at Jablillo beach and tried as many activities off site to entertain our kids with additional costs, so factoring these things in is important. This holiday for 2 weeks half board with flights was €7,200 so although there were many positives about the hotel it needed more for our age demagraphic
Cestující rodiny
Komentář přidán: 30. 7. 2026
Ok stay if u have young kids
First impressions hotel is lovely, well kept garden etc , rooms are newly refurbished and decent size with little kitchen area like sink, fridge microwave and utensils.
Meal times in the restaurant can get busy with long ques out the door but we managed to avoid . And the food was always lovely for adults and can be slightly repetitive but wasn’t much choice for kids . It was always the same, burgers pasta and sauce or pizza. Snack bar was ok. Kids loved the cheese toasties and chicken fingers , but the bar area is where the problems are. Only 2 people serving drinks and at one point I queued for 25 mins just to get a d rink , and what holds up the ques is not only there not being enough staff but every order they take they input it into the till screen and they they scan ur wrist band. Such a waste of time in my opinion. Then the nighttime entertainment wasn’t always the best and never did I once get a seat for myself or kids , definitely need more seats for people as we had to stand in the door way an then my kids would get fed up as they couldn’t see the show properly. There also isn't an onsite shop but have plenty across the road and the beach is only 2 mins walk across from the hotel.
Overall it was an ok stay but I wouldn’t stay here again, if you have kids under the age of 10 then it would suit you great. It very much aimed at the younger family’s.
Meal times in the restaurant can get busy with long ques out the door but we managed to avoid . And the food was always lovely for adults and can be slightly repetitive but wasn’t much choice for kids . It was always the same, burgers pasta and sauce or pizza. Snack bar was ok. Kids loved the cheese toasties and chicken fingers , but the bar area is where the problems are. Only 2 people serving drinks and at one point I queued for 25 mins just to get a d rink , and what holds up the ques is not only there not being enough staff but every order they take they input it into the till screen and they they scan ur wrist band. Such a waste of time in my opinion. Then the nighttime entertainment wasn’t always the best and never did I once get a seat for myself or kids , definitely need more seats for people as we had to stand in the door way an then my kids would get fed up as they couldn’t see the show properly. There also isn't an onsite shop but have plenty across the road and the beach is only 2 mins walk across from the hotel.
Overall it was an ok stay but I wouldn’t stay here again, if you have kids under the age of 10 then it would suit you great. It very much aimed at the younger family’s.
Reakce hotelu
Komentář přidán: 1. 8. 2026
Dear Jenny,
Thank you for taking the time to share your review following your recent stay with us.
We are pleased to know that you enjoyed our newly refurbished rooms, the well-kept gardens, and the convenient location close to the beach and nearby shops. It is also great to hear that your children enjoyed the snack bar treats!
However, I sincerely apologize for the inconveniences you experienced regarding the queues at the bar, the wristband scanning process, and the limited seating during evening entertainment. We take your observations very seriously and, as an immediate improvement based on guest feedback like yours, we have decided to stop scanning wristbands during peak times to make the bar service much faster and smoother. We are also reviewing our seating capacity to ensure everyone can comfortably enjoy the night shows.
We would love the chance to welcome you and your family back in the future to show you these positive changes firsthand. If you decide to give us another try, please feel free to reach out to me directly before your arrival—I will personally ensure your stay is seamless, comfortable, and memorable from start to finish.
Warm regards,
Yeray Santana
Assistant Manager
H10 Lanzarote Gardens
Thank you for taking the time to share your review following your recent stay with us.
We are pleased to know that you enjoyed our newly refurbished rooms, the well-kept gardens, and the convenient location close to the beach and nearby shops. It is also great to hear that your children enjoyed the snack bar treats!
However, I sincerely apologize for the inconveniences you experienced regarding the queues at the bar, the wristband scanning process, and the limited seating during evening entertainment. We take your observations very seriously and, as an immediate improvement based on guest feedback like yours, we have decided to stop scanning wristbands during peak times to make the bar service much faster and smoother. We are also reviewing our seating capacity to ensure everyone can comfortably enjoy the night shows.
We would love the chance to welcome you and your family back in the future to show you these positive changes firsthand. If you decide to give us another try, please feel free to reach out to me directly before your arrival—I will personally ensure your stay is seamless, comfortable, and memorable from start to finish.
Warm regards,
Yeray Santana
Assistant Manager
H10 Lanzarote Gardens
Cestující rodiny
Komentář přidán: 28. 7. 2026
Good location
Visited with my husband, 4 year old son and 5 month old daughter for a week staying on an all inclusive basis.
We requested a ground floor room prior to our visit which were both provided on arrival. (We did have to send numerous emails to this effect as they all went unanswered until I messaged on instagram.) When we checked in we had missed evening meal due to the time and were surprised to discover we werent provided with a cold pack lunch or similar. We were advised to go to the pool bar but no food was available here.
The hotel has a great location: walking distance to shops, bars, restaurants, mini golf and aquariam and only a short transfer from the airport.
We found the quality of the food very good but on the whole rather repetitive - more so than other all inclusive hotels we've stayed at. The pool bar also serves food made to order as opposed to being left out and replenised as necessary which we thought was a nice touch and usually did for lunch as opposed to the main restaurant. During peak times it can get busy waiting and I think they could benefit from additional staff, same with the bar. The main restaurant advertises themed evenings but I wouldnt neccessarily agree as it would just be one bench with a few food items from said country. It was a shame there was no option/area to eat outdoors for evening meal.
Mini disco was great on an evening 8-8.45 and kept my son entertained. Twice a week it takes place outdoors which was lovely and preferred. My son went to the mini club twice which he enjoyed and staff were great with him.
Slides in the pool were great, pools rather cold though even in July. Pools open at 10am and are strict on this as on our first day my son went in at half 9 as we didnt realise and was asked to vacate until 10 on the dot.
Hotel has a park, football pitch, basketball court, gym, computers available to use, book area, zip line (not in use for the foreseeable) spa and shower room which is locked and pre bookable on day of departure.
During the second half of our stay the hotel appeared to be getting a lot busier. We noticed considerable queing at the restaurant for evening meal and limited sun loungers around the pool with the slides (that said reserving loungers before 10am is not permitted and staff will remove towels etc).
The staff take a lot of pride in the appearance and we noticed the likes of gardners and painters attending to jobs needing done.
We had a great time however would look elsewhere on a future visit to lanzarote. Strongly believe additional staff are needed for summer months.
We requested a ground floor room prior to our visit which were both provided on arrival. (We did have to send numerous emails to this effect as they all went unanswered until I messaged on instagram.) When we checked in we had missed evening meal due to the time and were surprised to discover we werent provided with a cold pack lunch or similar. We were advised to go to the pool bar but no food was available here.
The hotel has a great location: walking distance to shops, bars, restaurants, mini golf and aquariam and only a short transfer from the airport.
We found the quality of the food very good but on the whole rather repetitive - more so than other all inclusive hotels we've stayed at. The pool bar also serves food made to order as opposed to being left out and replenised as necessary which we thought was a nice touch and usually did for lunch as opposed to the main restaurant. During peak times it can get busy waiting and I think they could benefit from additional staff, same with the bar. The main restaurant advertises themed evenings but I wouldnt neccessarily agree as it would just be one bench with a few food items from said country. It was a shame there was no option/area to eat outdoors for evening meal.
Mini disco was great on an evening 8-8.45 and kept my son entertained. Twice a week it takes place outdoors which was lovely and preferred. My son went to the mini club twice which he enjoyed and staff were great with him.
Slides in the pool were great, pools rather cold though even in July. Pools open at 10am and are strict on this as on our first day my son went in at half 9 as we didnt realise and was asked to vacate until 10 on the dot.
Hotel has a park, football pitch, basketball court, gym, computers available to use, book area, zip line (not in use for the foreseeable) spa and shower room which is locked and pre bookable on day of departure.
During the second half of our stay the hotel appeared to be getting a lot busier. We noticed considerable queing at the restaurant for evening meal and limited sun loungers around the pool with the slides (that said reserving loungers before 10am is not permitted and staff will remove towels etc).
The staff take a lot of pride in the appearance and we noticed the likes of gardners and painters attending to jobs needing done.
We had a great time however would look elsewhere on a future visit to lanzarote. Strongly believe additional staff are needed for summer months.
Reakce hotelu
Komentář přidán: 29. 7. 2026
Dear Amy,
Thank you for taking the time to share such a detailed review of your stay with us.
We are delighted to hear that your family enjoyed our prime location, the pool slides, the mini club, and the evening mini disco. It is also wonderful to know that you appreciated the made-to-order options at the pool bar, as well as the dedication of our gardening and maintenance teams.
At the same time, I want to sincerely apologize for the issues you experienced. Missing your emails prior to arrival is completely unacceptable, and I deeply regret the frustration this caused, as well as the lack of a late meal upon your late check-in. We are already reviewing our communication channels and arrival procedures to ensure this does not happen again.
We also take your constructive notes regarding restaurant queuing, bar staffing, and food variety very seriously. We are actively working on adjusting our team coverage during peak summer periods to ensure a smoother service for all our guests.
We would love the opportunity to welcome you and your family back in the future and show you the true high standard of hospitality we pride ourselves on. If you would consider giving us another chance, please contact me directly before your next booking—I will personally oversee your room request and make sure your stay is flawless from start to finish.
Warm regards,
Yeray Santana
Assistant Manager
H10 Lanzarote Gardens
Thank you for taking the time to share such a detailed review of your stay with us.
We are delighted to hear that your family enjoyed our prime location, the pool slides, the mini club, and the evening mini disco. It is also wonderful to know that you appreciated the made-to-order options at the pool bar, as well as the dedication of our gardening and maintenance teams.
At the same time, I want to sincerely apologize for the issues you experienced. Missing your emails prior to arrival is completely unacceptable, and I deeply regret the frustration this caused, as well as the lack of a late meal upon your late check-in. We are already reviewing our communication channels and arrival procedures to ensure this does not happen again.
We also take your constructive notes regarding restaurant queuing, bar staffing, and food variety very seriously. We are actively working on adjusting our team coverage during peak summer periods to ensure a smoother service for all our guests.
We would love the opportunity to welcome you and your family back in the future and show you the true high standard of hospitality we pride ourselves on. If you would consider giving us another chance, please contact me directly before your next booking—I will personally oversee your room request and make sure your stay is flawless from start to finish.
Warm regards,
Yeray Santana
Assistant Manager
H10 Lanzarote Gardens
Cestující rodiny
UK
Komentář přidán: 23. 7. 2026
Consistently Excellent!
This is our second time visiting the hotel and we had high expectations based off our first stay but the hotels ability to maintain consistent service is excellent. The location is really good. 2 minutes to the beach and promenade, shops across the road and the main town just 4/5 mins walk away with a pram.
We arrived midday and as usual had a really smooth check in, with a friendly, warm lady (Veronica, I think!) on the front desk who was brilliant with our two kids.
When we arrived at our room it didn't really work for our family, right beside the playground and not great for naps but we tried to stick with it. When it became apparent it wasn't going to work, I can't stress this enough, the reception team did everything they could to find us a room that worked for us. I was a bit embarrassed about being difficult but they said "we just want you to be happy" which is an outstanding approach to customer service . Thank you for accommodating me! I dealt with multiple people so I'll not single anyone out. The rooms are spacious, comfortable and always kept immaculate by the cleaning team.
The hotel in general is kept in pretty amazing condition considering the amount and age profile of the guests. We noticed a few improvements they'd made from previous year at the restaurant and baby club. If you go out at 8am you will see an army of staff making sure you wake up to a clean and tidy hotel. Throughout the day I saw staff fixing, tidying and cleaning the hotel to make sure it stays in great shape. They take the 'Garden' element of the hotel quite seriously and it shows!
The animation team are very good with the kids, particularly Lia in the baby club who my daughter loved. A lot of the animation team remembered both of our children from 12 months previous which was very nice, these guys must come across so many kids from different worlds. The shows are good and the mini disco is controlled chaos but our kids loved it. The loved the songs and learning the dances. Daisy is a hit. Like an A List celeb. A high five from Daisy would make our kids day and I'd be told how that was their "best friend" - again it's the small gestures - Daisy makes sure if you're walking past, nearby or standing their that you get a high five or a hug. Very observant.
My only comment would be around the adult activities during the day, the animation team make an announcement but unless your near the stage, the sound doesn't really carry in the wind and a lot of the time nobody shows up. I've stayed place previously where they do an announcement and a little lap of the sunbeds to say what's happening and it worked really well - I appreciate the activities aren't for everyone but it felt like they weren't really promoted.
Personally, I liked the food choices. Breakfast is the best meal of the day. Lunch we moved between pool bar and restaurant and dinner was always good. Their is a good choice, the food is nice and there is always something available from the live cooking grill.
Finally, the food and drink staff are great Like the animation team, the bar staff also remembered me from our previous stay...I guess that's positive. They work so hard almost all day so aren't always the chattiest but if you make conversation they will chat to you, especially about football. That said when the kids are ordering they make the extra effort and my two loved ordering their own drinks! The restaurant staff have to be commended too. This is a family hotel focused on kids. At times it can be loud and messy but they just smile and try to have fun with the kids which really puts you at ease if your child is being difficult in some way.
This is a brilliant hotel. I noticed there was almost no turnover in staff on any of teams which shows it's probably a pretty good place to work but keeps that consistency in service. Clean, comfortable, good food and handy location. You can find that in a lot of places but if you want proper customer focused service, where you're kids are prioritised then I couldn't recommend H10 Lanzarote Gardens enough.
We arrived midday and as usual had a really smooth check in, with a friendly, warm lady (Veronica, I think!) on the front desk who was brilliant with our two kids.
When we arrived at our room it didn't really work for our family, right beside the playground and not great for naps but we tried to stick with it. When it became apparent it wasn't going to work, I can't stress this enough, the reception team did everything they could to find us a room that worked for us. I was a bit embarrassed about being difficult but they said "we just want you to be happy" which is an outstanding approach to customer service . Thank you for accommodating me! I dealt with multiple people so I'll not single anyone out. The rooms are spacious, comfortable and always kept immaculate by the cleaning team.
The hotel in general is kept in pretty amazing condition considering the amount and age profile of the guests. We noticed a few improvements they'd made from previous year at the restaurant and baby club. If you go out at 8am you will see an army of staff making sure you wake up to a clean and tidy hotel. Throughout the day I saw staff fixing, tidying and cleaning the hotel to make sure it stays in great shape. They take the 'Garden' element of the hotel quite seriously and it shows!
The animation team are very good with the kids, particularly Lia in the baby club who my daughter loved. A lot of the animation team remembered both of our children from 12 months previous which was very nice, these guys must come across so many kids from different worlds. The shows are good and the mini disco is controlled chaos but our kids loved it. The loved the songs and learning the dances. Daisy is a hit. Like an A List celeb. A high five from Daisy would make our kids day and I'd be told how that was their "best friend" - again it's the small gestures - Daisy makes sure if you're walking past, nearby or standing their that you get a high five or a hug. Very observant.
My only comment would be around the adult activities during the day, the animation team make an announcement but unless your near the stage, the sound doesn't really carry in the wind and a lot of the time nobody shows up. I've stayed place previously where they do an announcement and a little lap of the sunbeds to say what's happening and it worked really well - I appreciate the activities aren't for everyone but it felt like they weren't really promoted.
Personally, I liked the food choices. Breakfast is the best meal of the day. Lunch we moved between pool bar and restaurant and dinner was always good. Their is a good choice, the food is nice and there is always something available from the live cooking grill.
Finally, the food and drink staff are great Like the animation team, the bar staff also remembered me from our previous stay...I guess that's positive. They work so hard almost all day so aren't always the chattiest but if you make conversation they will chat to you, especially about football. That said when the kids are ordering they make the extra effort and my two loved ordering their own drinks! The restaurant staff have to be commended too. This is a family hotel focused on kids. At times it can be loud and messy but they just smile and try to have fun with the kids which really puts you at ease if your child is being difficult in some way.
This is a brilliant hotel. I noticed there was almost no turnover in staff on any of teams which shows it's probably a pretty good place to work but keeps that consistency in service. Clean, comfortable, good food and handy location. You can find that in a lot of places but if you want proper customer focused service, where you're kids are prioritised then I couldn't recommend H10 Lanzarote Gardens enough.
Reakce hotelu
Komentář přidán: 25. 7. 2026
Dear Adamster11uk,
Thank you so much for taking the time to share such an incredible and detailed review following your second visit to H10 Lanzarote Gardens. It is truly rewarding to know that we exceeded your expectations once again and provided your family with another memorable stay.
We are delighted that our reception team—and Veronica in particular—made you feel so welcome right from check-in, and that they were able to swiftly find a room layout that suited your family's needs. Ensuring our guests feel happy and comfortable is always our top priority.
It is also fantastic to hear your kind words about our hard-working housekeeping and maintenance teams, the food variety, and our attentive restaurant and bar staff. Knowing that our team members remembered your family from your previous stay makes us extremely proud!
A special thank you for highlighting our animation team, Lia at the Baby Club, and of course, Daisy! We will be sure to pass along your high praise to them—Daisy will be thrilled to hear she made such a big impression on your children.
We also genuinely appreciate your constructive feedback regarding the promotion of daytime adult activities. Your suggestion about doing a brief walk around the sunbed area is very helpful, and we will certainly review this with our entertainment team to improve our communication.
Thank you once again for your loyalty and your wholehearted recommendation. It is an absolute pleasure hosting your family, and we already look forward to welcoming you all back for stay number three!
Warm regards,
Yeray Santana
Assistant Manager
Thank you so much for taking the time to share such an incredible and detailed review following your second visit to H10 Lanzarote Gardens. It is truly rewarding to know that we exceeded your expectations once again and provided your family with another memorable stay.
We are delighted that our reception team—and Veronica in particular—made you feel so welcome right from check-in, and that they were able to swiftly find a room layout that suited your family's needs. Ensuring our guests feel happy and comfortable is always our top priority.
It is also fantastic to hear your kind words about our hard-working housekeeping and maintenance teams, the food variety, and our attentive restaurant and bar staff. Knowing that our team members remembered your family from your previous stay makes us extremely proud!
A special thank you for highlighting our animation team, Lia at the Baby Club, and of course, Daisy! We will be sure to pass along your high praise to them—Daisy will be thrilled to hear she made such a big impression on your children.
We also genuinely appreciate your constructive feedback regarding the promotion of daytime adult activities. Your suggestion about doing a brief walk around the sunbed area is very helpful, and we will certainly review this with our entertainment team to improve our communication.
Thank you once again for your loyalty and your wholehearted recommendation. It is an absolute pleasure hosting your family, and we already look forward to welcoming you all back for stay number three!
Warm regards,
Yeray Santana
Assistant Manager
Cestující rodiny
Komentář přidán: 20. 7. 2026
Great hotel
We stayed as a family of 4 in July 26, this was our third stay at the hotel. Lovely hotel grounds, staff very friendly, great location 2 minutes walk to the beach and supermarket and places to eat out, would highly recommend Portobello for lovely food, value and great hosts. Food at breakfast is really good, good choices, lunch and dinner can be a bit hit or miss. Rooms kept very clean with daily room cleaning and good air conditioning. Lifeguards very good at stopping sunbed reservation in the morning which was really good to see. Big thank you to the hotel for noticing the birthday cards in our room for our oldest son and sending a card and chocolates to the room without us saying anything it was a lovely touch. Room 340 requested due to the lovely views, sun all day on the balcony and very quiet but families with very young children would struggle with the stairs and buggies. We had a great stay.
Reakce hotelu
Komentář přidán: 21. 7. 2026
Dear Lisa,
Thank you so much for choosing to stay with us for the third time and for sharing your wonderful feedback. It is always a true pleasure to welcome returning families back to our hotel.
We are delighted to hear that you enjoyed our prime location, clean rooms, breakfast selection, and the efforts of our friendly staff. It is great to know that our team’s surprise for your son’s birthday made the occasion a little more special, and that our poolside team ensured fair access to the sunbeds for everyone. We also appreciate your helpful tip regarding room 340 and its stairs, as this will surely assist future guests traveling with strollers.
Thank you as well for your constructive feedback regarding our lunch and dinner options. We continuously strive to improve our dining experience, and your notes will be shared with our culinary team for review.
It was a joy having your family with us again, and we truly look forward to welcoming you back for a fourth stay in the future.
Warm regards,
Yeray Santana
Assistance manager
Thank you so much for choosing to stay with us for the third time and for sharing your wonderful feedback. It is always a true pleasure to welcome returning families back to our hotel.
We are delighted to hear that you enjoyed our prime location, clean rooms, breakfast selection, and the efforts of our friendly staff. It is great to know that our team’s surprise for your son’s birthday made the occasion a little more special, and that our poolside team ensured fair access to the sunbeds for everyone. We also appreciate your helpful tip regarding room 340 and its stairs, as this will surely assist future guests traveling with strollers.
Thank you as well for your constructive feedback regarding our lunch and dinner options. We continuously strive to improve our dining experience, and your notes will be shared with our culinary team for review.
It was a joy having your family with us again, and we truly look forward to welcoming you back for a fourth stay in the future.
Warm regards,
Yeray Santana
Assistance manager
Vynikající lokalita
Avenida Islas Canarias, 13, Teguise, 35508, Španělsko|9,52 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
291 Kč (≈ 12 EUR) za osobu
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. V reakci na situaci týkající se koronaviru (covid-19) platí v tomto ubytování v současné době dodatečná bezpečnostní a hygienická opatření. Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem. Please note that smoking is not permitted in the restaurant or communal areas of the hotel. Guests can smoke in open-air areas, including the swimming pool and poolside bar. Please note that drinks are not included in the half board rate and must be paid separately. Please note that when booking more than 6 rooms, different policies apply. Contact the property for more details. For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID. Please note that maximum occupancy cannot be exceeded nor modified. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Hotel přijímá následující platební metody:
Cash
H10 Suites Lanzarote Gardens: Často kladené otázky
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