Hotel Riu Papayas - All Inclusive
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Více o hotelu Hotel Riu Papayas - All Inclusive
Hotel Riu Papayas - All Inclusive
Hotel Riu Papayas - All Inclusive se nachází v destinaci Playa del Ingles a poskytuje ubytování s venkovním bazénem, neplaceným soukromým parkovištěm, fitness centrem a terasou. Pláž Playa del Inglés je 1,3 km daleko.
Hodnocení na 
Pár
UK
Komentář přidán: 18. 7. 2026
A good hotel but expected better in some areas.
This was named as a TUI platinum 4 star hotel so had understandably high expectations. While in the main the hotel was good, there were some areas that let it down.
Firstly the good, the staff were all very good all over the hotel from room cleaning to bar, the buffer and reception, all extremely helpful. There were plenty of sun beds but it did depend if you were up early enough to get the best spots, I would say probably around d 6-30am or get the early sun. The 2 litre bottles of water freely available to put in the room in your fridge were very handy. There was a very wide choice of food available so no matter how picky and fussy you are there should be something available for you. The daytime entertainment was plenty although pretty much the same thing most days like aqua aerobics and bingo with some variations on some things.
The areas that could be improved on are that the cocktails either came from an automated machine or from a readymade mix so difficult to tell if there was any alcohol in them. They were also served in very small plastic glasses. The labelling of the food needs to be much better as my wife has special dietary requirements so couldn’t work out what some of the food was and while she could have asked did not want to have to do this all the time. There is a lot of pork, veal and fish dishes so maybe some more variety could be seen here.The evening entertainment was very limited with a kids disco and then a main show starting around 9pm for about 45 minutes and that was pit apart from a couple of karaoke nights which unless you want to take part or listen to songs in a variety of languages wasn’t great. With no quizzes or game shows the entertainment could be finished before 10pm.
A couple of final points, book the Riu free Friday night party (free but off site) as soon as you check in, we were told by reception staff we could book the following day but when we tried to all the spaces had gone couldn’t go. Also I wouldn’t call the speciality restaurants special ! The Asian one had good food but was still all buffet and the Spanish was a buffet started then served from a choice of mains then a set desert. These do need booking in advance.
Overall an enjoyable stay and while I’d happily go to another Riu hotel, it wouldn’t be this one having also explored the local area.
Firstly the good, the staff were all very good all over the hotel from room cleaning to bar, the buffer and reception, all extremely helpful. There were plenty of sun beds but it did depend if you were up early enough to get the best spots, I would say probably around d 6-30am or get the early sun. The 2 litre bottles of water freely available to put in the room in your fridge were very handy. There was a very wide choice of food available so no matter how picky and fussy you are there should be something available for you. The daytime entertainment was plenty although pretty much the same thing most days like aqua aerobics and bingo with some variations on some things.
The areas that could be improved on are that the cocktails either came from an automated machine or from a readymade mix so difficult to tell if there was any alcohol in them. They were also served in very small plastic glasses. The labelling of the food needs to be much better as my wife has special dietary requirements so couldn’t work out what some of the food was and while she could have asked did not want to have to do this all the time. There is a lot of pork, veal and fish dishes so maybe some more variety could be seen here.The evening entertainment was very limited with a kids disco and then a main show starting around 9pm for about 45 minutes and that was pit apart from a couple of karaoke nights which unless you want to take part or listen to songs in a variety of languages wasn’t great. With no quizzes or game shows the entertainment could be finished before 10pm.
A couple of final points, book the Riu free Friday night party (free but off site) as soon as you check in, we were told by reception staff we could book the following day but when we tried to all the spaces had gone couldn’t go. Also I wouldn’t call the speciality restaurants special ! The Asian one had good food but was still all buffet and the Spanish was a buffet started then served from a choice of mains then a set desert. These do need booking in advance.
Overall an enjoyable stay and while I’d happily go to another Riu hotel, it wouldn’t be this one having also explored the local area.
Jiné
UK
Komentář přidán: 15. 7. 2026
RIU Papayas Gran Canaria
Great stay here was our first time wont be our last on recommendation by friends it didn’t disappoint
Cant fault the hotel or staff
Fairly central for beach and other places to visit usually 10-15 walk
Great bus service just outside hotel
As well as local shops and bars 5 min walk
Cant fault the hotel or staff
Fairly central for beach and other places to visit usually 10-15 walk
Great bus service just outside hotel
As well as local shops and bars 5 min walk
Cestující rodiny
Komentář přidán: 15. 7. 2026
Nice holiday but wouldn’t return
Just got back from the Riu papayas, we had a nice holiday but I wouldn’t return. The food was nice but felt like there was too much fish every day. The drinks weren’t the best, my kids were looking forward to the slushes but they said they were bad! The pool felt too over crowded for me, lots of sun loungers but everyone is on top of each other, there’s no space
Reakce hotelu
Komentář přidán: 16. 7. 2026
Dear guest,
Thank you for staying with us.
We appreciate your feedback, as it helps us understand which aspects we can focus on and improve.
It is disappointing to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. We are sorry to read that we did not fulfil your expectations with our offer, as we always try to offer a wide variation variety in order to cater to every guest´s taste.
Nevertheless, we will forward your feedback to our Food & Beverage manager.
We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.
Best Regards,
Hotel Riu Papayas
Online Reputation Manager
Thank you for staying with us.
We appreciate your feedback, as it helps us understand which aspects we can focus on and improve.
It is disappointing to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. We are sorry to read that we did not fulfil your expectations with our offer, as we always try to offer a wide variation variety in order to cater to every guest´s taste.
Nevertheless, we will forward your feedback to our Food & Beverage manager.
We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.
Best Regards,
Hotel Riu Papayas
Online Reputation Manager
Cestující rodiny
Komentář přidán: 14. 7. 2026
Brilliant hotel - avoid the Riu reps!
Brilliant hotel! Clean, friendly staff,
Nice food! The only thing that let the hotel down was the Rui staff! Hotel staff were brilliant! Couldn’t ask for more but as for the two Riu staff booking in excursions! Wow! Shockingly rude, unhelpful! I’m actually shocked at how bad the service from them was! I’d avoid them at all costs! Don’t bother booking excursions! When you book you’ll get told the transfers included only to find out on the day, you will need to get yourself there!! Totally miss sold the package! But don’t let this take anything away from the hotel! Brilliant place to stay & very good staff! - Riu I’d get rid of the two reps immediately, joke of a service!
Nice food! The only thing that let the hotel down was the Rui staff! Hotel staff were brilliant! Couldn’t ask for more but as for the two Riu staff booking in excursions! Wow! Shockingly rude, unhelpful! I’m actually shocked at how bad the service from them was! I’d avoid them at all costs! Don’t bother booking excursions! When you book you’ll get told the transfers included only to find out on the day, you will need to get yourself there!! Totally miss sold the package! But don’t let this take anything away from the hotel! Brilliant place to stay & very good staff! - Riu I’d get rid of the two reps immediately, joke of a service!
Jiné
Komentář přidán: 13. 7. 2026
Lovely Hotel
We had a fantastic holiday at the RIU Papayas and would definitely return. The hotel was spotless, and all the staff were so friendly, welcoming and hardworking. The food was excellent with plenty of choice every day, and there was always something different to try.
The pool area was lovely, with plenty of sunbeds, and the entertainment team worked so hard to make everyone feel included. The location was perfect too, with an easy walk to the beach, shops and restaurants.
Our room was clean, comfortable and well looked after throughout our stay. Overall, we had a really relaxing and enjoyable holiday, and the hotel exceeded our expectations. Thank you to everyone at RIU Papayas for making our stay so special – we can’t wait to come back!
The pool area was lovely, with plenty of sunbeds, and the entertainment team worked so hard to make everyone feel included. The location was perfect too, with an easy walk to the beach, shops and restaurants.
Our room was clean, comfortable and well looked after throughout our stay. Overall, we had a really relaxing and enjoyable holiday, and the hotel exceeded our expectations. Thank you to everyone at RIU Papayas for making our stay so special – we can’t wait to come back!
Velmi dobrá lokalita
Av. de Gran Canaria, 22, Maspalomas, 35100, Španělsko|2,51 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 1 let a mladší
Zdarma
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
Pro zjištění ceny kontaktujte hotel
Čas snídaně
07:30–10:30 od pondělí do neděle
All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates. " When booking 5 rooms or more, different policies and additional supplements may apply Please note: Appropriate dress is required for dinner Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Hotel přijímá následující platební metody:
Cash
Hotel Riu Papayas - All Inclusive: Často kladené otázky
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