Hotel Pontotoc
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Vybavení
Wi-Fi
Parkování
Klimatizace
Kouření zakázáno
Kuchyně
Domácí zvířata povolena
Více o hotelu Hotel Pontotoc
Hotel Pontotoc
Hotel Pontotoc se nachází v atraktivní lokalitě ve čtvrti Downtown Memphis v destinaci Memphis. Memphis Rock 'n' Soul Museum se nachází 700 metrů daleko, FedExForum 800 metrů a AutoZone Park 1,1 km.
Hodnocení na 
Pár
Komentář přidán: 11. 6. 2026
Ubytován/a od květen 2026
Boutique Hotel with Historic Charm
We had a wonderful stay at Hotel Pontotoc and would happily return. The property has a perfect balance of historic charm and modern comfort, with beautifully designed spaces that feel both stylish and welcoming.
The location was excellent – close to everything we wanted to explore while still feeling peaceful and tucked away (highly recommend Hive Bagel and Deli right down the street) . The property and our room was thoughtfully designed, comfortable, and full of character. The overall atmosphere of the hotel made it feel like a special place to stay rather than just a place to sleep.
The team was friendly and helpful, and I highly recommend Hotel Pontotoc if you're looking for a boutique hotel with a great location,
The location was excellent – close to everything we wanted to explore while still feeling peaceful and tucked away (highly recommend Hive Bagel and Deli right down the street) . The property and our room was thoughtfully designed, comfortable, and full of character. The overall atmosphere of the hotel made it feel like a special place to stay rather than just a place to sleep.
The team was friendly and helpful, and I highly recommend Hotel Pontotoc if you're looking for a boutique hotel with a great location,
Reakce hotelu
Komentář přidán: 11. 6. 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed the blend of historic charm and modern comfort that makes Hotel Pontotoc so unique. We are pleased that you took advantage of all our location has to offer and its neighborhood! We hope to welcome you back again soon!
Cestující rodiny
Komentář přidán: 31. 7. 2026
Ubytován/a od červenec 2026
Not worth it
Terrible experience. Room appeared clean but found food under the couch, stains in the carpet, and hair on mattress. In addition, our TV was not working upon arrival and John (service manager) jumped on the counter with his dirty shoes on to fix it.
We left as soon as our smalls kids were up and ready. Hotel refused to refund full amount.
We wanted to like this hotel but unfortunately it missed the mark.
We left as soon as our smalls kids were up and ready. Hotel refused to refund full amount.
We wanted to like this hotel but unfortunately it missed the mark.
Reakce hotelu
Komentář přidán: 4. 8. 2026
Thank you for taking the time to share your feedback. I am truly sorry that your stay did not meet the standards we strive to provide.
Cleanliness is one of our highest priorities, so I was disappointed to read your comments regarding the condition of the room. The issues you described are not representative of our expectations, and we have shared your feedback with our housekeeping team to ensure it is thoroughly reviewed.
I would also like to clarify one point regarding the television. Our manager stepped onto the built-in window bench beneath the television in order to access the equipment behind it. At no point did he stand on a countertop or any food preparation surface. Even so, I understand how the situation may have appeared, and I apologize that your first impression of the room was interrupted by a maintenance issue.
Regarding your early departure and refund request, your reservation was booked through a third-party travel site using a discounted, non-refundable rate. The terms of that reservation, including the refund policy, are established by the booking platform and agreed to at the time of purchase. Unfortunately, we do not have the ability to override or modify those policies. Even so, we did our best to work with you within the limitations of the reservation.
We genuinely regret that we fell short of your expectations. Feedback like yours is taken seriously, and we appreciate you bringing these concerns to our attention. We wish you and your family all the best in your future travels.
Cleanliness is one of our highest priorities, so I was disappointed to read your comments regarding the condition of the room. The issues you described are not representative of our expectations, and we have shared your feedback with our housekeeping team to ensure it is thoroughly reviewed.
I would also like to clarify one point regarding the television. Our manager stepped onto the built-in window bench beneath the television in order to access the equipment behind it. At no point did he stand on a countertop or any food preparation surface. Even so, I understand how the situation may have appeared, and I apologize that your first impression of the room was interrupted by a maintenance issue.
Regarding your early departure and refund request, your reservation was booked through a third-party travel site using a discounted, non-refundable rate. The terms of that reservation, including the refund policy, are established by the booking platform and agreed to at the time of purchase. Unfortunately, we do not have the ability to override or modify those policies. Even so, we did our best to work with you within the limitations of the reservation.
We genuinely regret that we fell short of your expectations. Feedback like yours is taken seriously, and we appreciate you bringing these concerns to our attention. We wish you and your family all the best in your future travels.
Anonymní cestovatel
Komentář přidán: 24. 8. 2026
Ubytován/a od srpen 2026
The breakfast was amazing!! The room was one of the nicest, most chic, dope rooms I’ve ever stayed in!!
Obchodní cestující
Komentář přidán: 12. 8. 2026
Ubytován/a od srpen 2026
Hidden jewel of Memphis
I have stayed at Hotel Pontotoc in Memphis twice this year and will never stay anywhere else. The accommodations are exceptional, booking seamless and hospitality at the highest level. I felt the rates were very reasonable for A++ accommodations. The restoration of this beautiful hotel in the middle of the historic district spared no expense. The speakeasy with beautiful patio is super cozy and my favorite amenity. I love this hotel and their staff. Highly recommended!
Pár
Komentář přidán: 24. 6. 2026
Ubytován/a od červen 2026
Beautiful hotel and excellent stay
I booked this hotel based on previous reviews and wondered could this hotel really have a 5 star rating? The answer is a definite Yes! From the first communication to the last, the staff was courteous and professional. We never saw or met any staff except at The Dame but never felt forgotten. We walked into our room with quiet music playing which was a comforting touch. The wealth of information on their website and in room was plentiful and answered all our questions. We stayed in 1929 on the first floor and the room was appointed with a full fridge/freezer (great for refreezing ice packs), microwave, coffee machine, coffee, tea (herbal variety would be nice to have), a nice selection of beer and cocktail liquor. The signature scent of the candle, soaps and lotions was divine. Breakfast is provided and you choose your menu the evening before and is promptly delivered during your requested time frame. Pastries and fruit were delicious. The bed and pillows were comfortable with the addition of robes too. The bathroom was pleasant and sufficient. The only thing I would say is to have somewhere to put your towel as you exit the shower, but I understand not wanting to put hooks in the beautiful window frames or tile. The decorative style is superb! The thoughtfulness of the many plugs and USB connections were greatly appreciated.
We purchased the parking pass and felt safe leaving our car in the garage and walking to and from. If you are not able to walk the distance (1 1/2 blocks) you can park on street or side lot but those are not monitored by hotel. There is a drop off spot in front of hotel. Don’t let the Google pics from 2025 of this hotel persuade you not to stay here. The area is well maintained and lovely.
The Dame bar underneath the hotel was excellent. The bar tender was attentive and our drinks were great and reasonably priced. The Wasabi deviled eggs and Bourbon Croissant bread pudding were both excellent.
So yes! Book this hotel!
We purchased the parking pass and felt safe leaving our car in the garage and walking to and from. If you are not able to walk the distance (1 1/2 blocks) you can park on street or side lot but those are not monitored by hotel. There is a drop off spot in front of hotel. Don’t let the Google pics from 2025 of this hotel persuade you not to stay here. The area is well maintained and lovely.
The Dame bar underneath the hotel was excellent. The bar tender was attentive and our drinks were great and reasonably priced. The Wasabi deviled eggs and Bourbon Croissant bread pudding were both excellent.
So yes! Book this hotel!
Reakce hotelu
Komentář přidán: 4. 7. 2026
Thank you so much for your incredibly thoughtful and detailed review! We are truly honored by your kind words and are thrilled that your stay exceeded your expectations. It means so much to hear that our team's service, thoughtful amenities, breakfast, and The Dame all helped create such a memorable experience. We also appreciate your helpful suggestions and will certainly keep them in mind as we continue to enhance the guest experience. Thank you again for choosing Hotel Pontotoc and for recommending us to future travelers. We can't wait to welcome you back for another stay!
Vynikající lokalita
69 East Pontotoc Avenue, Memphis, TN 38103, Spojené státy|0,46 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Hotel Pontotoc: Často kladené otázky
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