The Bartlett Oasis
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Vybavení
Komentář přidán: 1. 10. 2017
Ubytován/a od září 2017
A return visit for two weeks
I love that I can go down the elevator and to the Whole Foods to grab a quick buffet dinner or some wine. There's a coffee and juice bar there as well, and a Commonwealth Joe coffee shop on the other side.
The place is immaculate, but you need to know you do not get maid service while you are there. This is fine for me, in fact preferable. You can do your laundry - just make sure you take a detergent pod or two. Parking costs a bit extra but it is worth it.
Note: This is in Arlington/Crystal City, Virginia, NOT United, PA.
Komentář přidán: 5. 4. 2017
Ubytován/a od březen 2017
Great Location, Difficult Customer Service
I had a 1 bedroom apartment. It was very clean, and functional, with a view of the Pentagon, and the Washington Monument etc. Unlike a hotel, there is no daily cleaning/maid service, which is fine with me.
The best part is to take the elevator down in the morning to get coffee - turn left or right and you can get yourself a latte at either Whole Foods or Commonwealth Joe, which are attached to the building. For dinner, I just went down to the Whole Foods buffet and brought my meal back up to the apartment.
There is enough parking.
You are pretty much on your own in terms of customer support when you use any of the Bridgestreet or other management firm apartments. (I know these units are often leased out by one or two firms.) I've tried two different properties and the routine is the same.
You pre-pay and go in and pick up an envelope at the front desk. The clerk knows nothing about your reservation or apartment and has little access to any information for you. They hand you an envelope and that's pretty much it.
The envelope will have a paper in it with details like your wifi password, what unit you'e in, dates of your reservation and a number to call if you have a problem and so on. There are keys and a parking pass if you paid for parking.
When you check out, you just turn all of that back in. I always put everything back into the same envelope and turn it in.
This time there was a problem. Do like I do, and check and double check that all of your keys and things are back in the envelope.
I'm not sure what happened but my guess is that because there were so many people behind the desk and other things going on that the clerk misplaced the parking pass somehow. The management wanted to charge me 200 dollars if I didn't return it. I explained that I turned it in and didn't hear back from them. Not sure if I'll get hit with that charge... I am a little irritated about that. They don't have their own customer service on site and it leaves the traveler a little exposed to difficulties.
The unit is wonderful and during a tense work week, this was just what I needed to get my rest in my off time. It's quieter than a hotel, and you have a lot more space. The only thing missing is customer service. At other stays in other units, I've had to call them for different things and they are very responsive, but there is next to no customer service on-site.
The address is currently wrong for this place on Tripadvisor, it is in Arlington VA not United, PA
Komentář přidán: 15. 3. 2017
Ubytován/a od březen 2017
Beautiful building with amazing amenities
The Bartlett also hosts many free events for their guests and residents which is probably one of the best parts. On the night we were there they had an adult board game night in the recreation area with brand new board games like Taboo and Apples to Apples. They also provided free wine, beer, and drinks for everyone. The next morning they had a waffle buffet where one of the ladies working there name Salam made amazing waffles from a fresh waffle mix that she put together herself. The waffle buffet had trays of sausages, fully loaded toppings like fresh fruits, chocolate chips, and bacon flavored syrup, as well as mimosas and bloody marys.
The apartment itself was very modern. Fully furnished for our short two night stay, it had a working kitchen with beautiful Dansk plateware and stainless steel appliances like refrigerator, stove and dishwasher. The furniture was very tasteful with a big wooden coffee table, big TV and a large shaggy rug. The sofa was also a pullout sofa bed if you had another guest. The balcony overlooked the inner outdoor courtyard. The Bartlett also included a free coupon for a cup of coffee at Commonwealth Joes which was a nice gesture. The location in Pentagon City was very convenient with just a short metro ride to DC at the Metro station located 5 minutes away or just a 10 minute car ride across the bridge to the Washington Monument. There's also a mall close by at about a 5 minute walk that we didn't visit this time.
Overall our stay was amazing and we really enjoyed our room, the amenities of the building, and the great location. We would definitely recommend renting here either for a short stay if it's available or as a long term resident if that's what you're looking for.
AU
Komentář přidán: 26. 6. 2017
Ubytován/a od březen 2017
A lovely roomy apartment
So if staying for a longer time make sure what you would like there in terms of appliances etc is there before you arrive. Apart for that an excellent apartment and the agent was very responsive as well. Note there is no accommodation tax if staying for more than a month but bookings.com only allows for a month at a time so book directly with the property for longer periods.
Komentář přidán: 6. 12. 2016
Ubytován/a od prosinec 2016
Pathetic service experience
Lokalita
Reading, Spojené státy|1,64 km z centra města
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