Best Western Plus Stephenville Inn
+ 42
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Více o hotelu Best Western Plus Stephenville Inn
Best Western Plus Stephenville Inn
Best Western Plus Stephenville Inn se nachází v destinaci Stephenville v regionu Texas a nabízí fitness centrum. Dinosaur Valley State Park se nachází 48 km daleko a Cinemark 700 metrů.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 15. 7. 2026
Ubytován/a od červenec 2026
I’m not going to lie, I’m big on reviews and I walked into the hotel skeptical because I saw a couple of mixed ones but had an open mind and hoped for the best. Upon arrival I was greeted by smiling faces that immediately made me feel at home. I walked into my nice and clean room and I was very pleased. The breakfast was great, coffee was amazing, and overall loved my stay! I felt safe, was greeted every time I walked passed the front desk, my room was near the front so that was another plus. Housekeeping was friendly and cleaned my room very well. The pool was a little chilly but we went in anyway. I’m so glad I chose this hotel, and like I told staff, y’all will totally be my “go to” whenever I make my way up to stephenville! Thank you for everything, and for making my stay comfortable.
Obchodní cestující
Komentář přidán: 18. 8. 2026
Ubytován/a od srpen 2026
DO NOT STAY HERE ! Horrible
Avoid at all costs — Complete rip-off and unacceptable experience!
Do NOT stay at this location. Due to limited availability in the area, I was forced to pay an absurd $317 for a single night, expecting at least basic, clean, and functioning accommodations for that premium price. Instead, it was an absolute disaster from start to finish.
Where to even begin?
* Broken Amenities & Tech: The elevator was completely out of service, forcing guests to haul luggage up the stairs. None of the advertised amenities were functional, and the TV in the room didn't work at all.
* Lack of Cleanliness & Privacy: The bathroom toilet was dirty and the towels were dirty. To make matters worse, housekeeping tried to walk straight into my room in the morning without knocking first, which is a severe violation of basic guest privacy.
* Horrible Customer Service: When I brought all of these major issues to management/front desk, they were extremely unhelpful and dismissive. Still haven’t heard from the manager. Instead of offering a refund, a partial credit, or any meaningful effort to make things right, Customer Service essentially brushed me off by offering to "add some points" to my account.
Paying over $300 for a broken, dirty room with zero privacy and useless management is unacceptable. Save yourself the headache and money—find anywhere else to stay in Stephenville, even if you have to travel from another area!!!!
Do NOT stay at this location. Due to limited availability in the area, I was forced to pay an absurd $317 for a single night, expecting at least basic, clean, and functioning accommodations for that premium price. Instead, it was an absolute disaster from start to finish.
Where to even begin?
* Broken Amenities & Tech: The elevator was completely out of service, forcing guests to haul luggage up the stairs. None of the advertised amenities were functional, and the TV in the room didn't work at all.
* Lack of Cleanliness & Privacy: The bathroom toilet was dirty and the towels were dirty. To make matters worse, housekeeping tried to walk straight into my room in the morning without knocking first, which is a severe violation of basic guest privacy.
* Horrible Customer Service: When I brought all of these major issues to management/front desk, they were extremely unhelpful and dismissive. Still haven’t heard from the manager. Instead of offering a refund, a partial credit, or any meaningful effort to make things right, Customer Service essentially brushed me off by offering to "add some points" to my account.
Paying over $300 for a broken, dirty room with zero privacy and useless management is unacceptable. Save yourself the headache and money—find anywhere else to stay in Stephenville, even if you have to travel from another area!!!!
Anonymní cestovatel
Komentář přidán: 11. 8. 2026
Ubytován/a od srpen 2026
I wouldn't recommend that deathtrap to anyone. I have to use a walker. We were on the 4th floor. The elevator took forever to get to the 1st floor. It was so tiny that we barely fit 4 people in it. When we finally reached the top floor, none of us thought the door would open. The next day when we called to check for breakfast time, nothing was said about the elevator but it was broken. So when we tried to go down, of course we could not. When we called, we were told it wouldn't be fixed until maybe noon... checkout is at 11am... use the stairs. Its 4 flights and I'm disabled. How am I supposed to do that?? And carry luggage??? And have a Walker??? And how is housekeeping able to come up at 8:30AM?? but a Disabled person has to use the stairs??? Don't they have a special elevator? Half of the hallway lights flicker like a horror movie and the hall feels like an oven. And the downstairs bathroom has no doors. Unbelievable. And they refused to cancel my bookings later in the week after making me live thru the nightmare of their deathtrap. Don't come here. Best Western is NOT what they used to be. Not to be trusted like they used to be. I only booked here because my mom always did when we were kids. Today, 08/11/2026, I buried her. I went to Stephenville to get my son set up in his dorm then drive back for her funeral today. The last thing we needed was a bad place to stay. Some things can't be helped, I know. Its how its handled that makes the difference
Individuální cestující
Komentář přidán: 20. 7. 2026
Ubytován/a od červenec 2026
Sleepless night in a COCKROACH-infested room.
I spent very little time in my room (416) at the Best Western Plus in Stephenville, but long enough to see at least six roaches late at night. Which explains the overall musty smell of decay in the room. I was able to kill four of roaches. They all emerged from under the bed. When I brought it to the attention of the front desk early the next morning, they said that, when they receive cockroach complaints, they move customers to one of their double-sprayed rooms. Because they know of the infestation! I then read previous reviews and found many, many similar complaints. After my stay, I gave an honest review in the checkout survey and was offered a 10% discount on my next stay. I will never stay there again.
Anonymní cestovatel
Komentář přidán: 10. 8. 2026
Ubytován/a od srpen 2026
The elevator was broken. Wasn’t told til after I checked in. And wasn’t allowed a refund.
Velmi dobrá lokalita
121 S Lockhart Rd, Stephenville, 76401, Spojené státy|4,1 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Best Western Plus Stephenville Inn: Často kladené otázky
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