Hampton Inn Troy
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Hampton Inn Troy: hodnocení
Hodnocení na 
Individuální cestující
Komentář přidán: 13. 5. 2026
Ubytován/a od květen 2026
I'm here for a week on business.
I use it for about a week every May. I am happy because: I have been using this product for a long time. I am staying for work, so it is well equipped. I use the gym twice a day, but I always had plenty of time without being crowded.
Reakce hotelu
Komentář přidán: 15. 5. 2026
Thank you for staying with us again during your business trip and for sharing your experience. We’re glad to hear the facilities continue to meet your needs and that you were able to enjoy the gym comfortably during your stay. We truly appreciate your continued loyalty over the years and look forward to welcoming you back next May.
Obchodní cestující
Komentář přidán: 13. 6. 2026
Ubytován/a od červen 2026
Drug Smell in the Room and Front Desk Nightare
Upon arrival at the hotel, it smelled like marijuana inside my room. I went to the front desk and they did not move me but rather sprayed something in the morning. I got worried that somebody at my home was sick. It was very critical. I asked for 30 minutes extra before I checked out and I was denied.
My son had had a stroke a couple months ago and he was having a nosebleed. That's what caused it before. No empathy. It was 1130. Most checkouts are noon. I even said that I would pay for an extra day for 15 minutes, but was treated so rude because they needed to clean the room because it might be sold out tonight. Stay away from this place at all cost. I've stayed over 200 nights here in the last 10 years it's my last.
My son had had a stroke a couple months ago and he was having a nosebleed. That's what caused it before. No empathy. It was 1130. Most checkouts are noon. I even said that I would pay for an extra day for 15 minutes, but was treated so rude because they needed to clean the room because it might be sold out tonight. Stay away from this place at all cost. I've stayed over 200 nights here in the last 10 years it's my last.
Reakce hotelu
Komentář přidán: 19. 6. 2026
Thank you for taking the time to share your experience. We are disappointed to hear that your stay did not meet expectations, particularly regarding the odor concern in your room and your interactions with our team.
We understand how stressful it can be when personal and family health concerns arise, and we regret that you left feeling unsupported during an already difficult situation. Providing attentive and respectful service is important to us, and we're sorry to hear that this was not reflected in your experience.
We appreciate your loyalty over the years and are saddened to learn that this stay changed your impression of us. Your feedback has been shared with our management team for review as we continue working to improve both our accommodations and guest service.
We understand how stressful it can be when personal and family health concerns arise, and we regret that you left feeling unsupported during an already difficult situation. Providing attentive and respectful service is important to us, and we're sorry to hear that this was not reflected in your experience.
We appreciate your loyalty over the years and are saddened to learn that this stay changed your impression of us. Your feedback has been shared with our management team for review as we continue working to improve both our accommodations and guest service.
Anonymní cestovatel
Komentář přidán: 8. 5. 2026
Ubytován/a od duben 2026
Staff fix a problem with the sliding door separating the bathroom area from the main room. Process completed within 5 minutes of giving notice. Room was clean.
Cestující rodiny
Komentář přidán: 4. 4. 2026
Ubytován/a od duben 2026
Clean but not comfortable. It's like cosmetics on an old face. Nice look but old mattresses and a worn out AC unit. Stinky rooms
We switched rooms because of the odor. Staff was so great about it. Still it was so hot and only less smelly stay. Bed sagged in middle. No hot eggs at breakfast.
Reakce hotelu
Komentář přidán: 10. 4. 2026
Thank you for taking the time to share your feedback. We’re glad to hear you found the hotel clean and that our staff was able to assist you promptly with a room change—that’s something we truly value.
That said, we’re sorry your stay fell short of expectations. Your comments about the mattress comfort, air conditioning, and room odor are concerning, and we understand how these issues can impact your overall experience. We’re actively reviewing these areas with our maintenance and housekeeping teams to ensure improvements are made.
We also appreciate your note about breakfast options and will take that into consideration as we evaluate our offerings.
Your feedback helps us identify where we need to do better, and we hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.
That said, we’re sorry your stay fell short of expectations. Your comments about the mattress comfort, air conditioning, and room odor are concerning, and we understand how these issues can impact your overall experience. We’re actively reviewing these areas with our maintenance and housekeeping teams to ensure improvements are made.
We also appreciate your note about breakfast options and will take that into consideration as we evaluate our offerings.
Your feedback helps us identify where we need to do better, and we hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.
Anonymní cestovatel
Komentář přidán: 2. 4. 2026
Ubytován/a od únor 2026
Was there for business trip. Friendly staff, clean room. Had plenty of toiletries and continental breakfast was good. I will stay here again.
Prozkoumejte okolí
45 Troy Town Dr, Troy, 45373, Spojené státy|3,23 km z centra města
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Možnosti snídaně
Anglická snídaně
Čas snídaně
06:00–09:00 od pondělí do neděle
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši USD 50 Záloha bude vybrána prostřednictvím kreditní karty. Částka Vám bude vrácena do 14 dnů po odjezdu. Tato záloha je vratná v plné výši a podléhá kontrole případných škod v ubytování. Částka bude převedena zpět na kartu. Při přihlášení do hotelu je třeba předložit průkaz totožnosti s fotografií a kreditní kartu. Splnění zvláštních požadavků závisí na momentální dostupnosti služeb v době příjezdu. Tyto služby nelze zaručit a může za ně být účtován příplatek.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Hotel přijímá následující platební metody:
Cash
Hampton Inn Troy: Často kladené otázky
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