Sousse Palace Hotel & Spa
+ 80
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
Fitcentrum
Více o hotelu Sousse Palace Hotel & Spa
Sousse Palace Hotel & Spa
Sousse Palace Hotel & Spa is located in the center of Sousse near the Medina, with direct access to a private beach. It offers rooms, suites, an outdoor swimming pool, an indoor swimming pool, and a well-being and fitness center.
Hodnocení na 
Pár
UK
Komentář přidán: 20. 6. 2026
Ubytován/a od červen 2026
Disabled friendly
We have just got home and here is my thoughts.
the staff in the restaurant was very helpful friendly welcoming and polite, Table and drinks was always saved and placed on our table ready and waiting. Animation team were fantastic and not a day went by they never spoke to us or having a laugh with us, they even took the time to take my husband to the barber shop. The bartenders in the Yasmin bar was friendly and drinks were ready as soon as we walked in. Overall the staff made our holiday.
The pool was easy accessible for my husband. Also the hotel was easy to get around with a mobility scooter.
We always go away for my birthday and this is the first time the hotel did not acknowledge it ( we have stayed in many hotels). Husband mentioned it to the waiters and we had to pay for a cake which was delicious and they dressed a table up for me.
The room well the first room had now shower as requested and the hotel confirmed a +55 room. The next morning they offered a choice of 2 rooms 1 on 9th floor which the scooter had issues going up the movable ramp or a room on the beach front which had no walk-in shower but was easy to get to. We choose the beech room and we managed. At night the room was freezing cold and we asked for the aircon/ heating to be sorted as we had to put quilts on our bed. The receptionist told us it is turned off nothing we can do. Three days we put up with being cold at night and mentioned it to a waiter and he spoke to the manager and he sorted out an oil filled radiator for us. Why couldn't the receptionist have sorted this on the first time we mentioned it? This would have made our stay more enjoyable. Rooms were cleaned every day but only 1 roll of toilet paper was left in our room so I had to take some rolls from the main toilets to last and place them in the cupboard every morning so they were topped up.
Down side
Breakfast we never bothered with as nothing for us to select from. The food was very repetitive think we had beef in gravy for 8 days both dinner n tea. We never got told about the must restaurant that we could book in to eat there by the staff it was mentioned by guests to us. The evening entertainment was ruled by football so out of the 10 nights stay we had 1 night where we had a singer come in .Not everyone likes football and there was another bar guests could have gone and watched football.
the staff in the restaurant was very helpful friendly welcoming and polite, Table and drinks was always saved and placed on our table ready and waiting. Animation team were fantastic and not a day went by they never spoke to us or having a laugh with us, they even took the time to take my husband to the barber shop. The bartenders in the Yasmin bar was friendly and drinks were ready as soon as we walked in. Overall the staff made our holiday.
The pool was easy accessible for my husband. Also the hotel was easy to get around with a mobility scooter.
We always go away for my birthday and this is the first time the hotel did not acknowledge it ( we have stayed in many hotels). Husband mentioned it to the waiters and we had to pay for a cake which was delicious and they dressed a table up for me.
The room well the first room had now shower as requested and the hotel confirmed a +55 room. The next morning they offered a choice of 2 rooms 1 on 9th floor which the scooter had issues going up the movable ramp or a room on the beach front which had no walk-in shower but was easy to get to. We choose the beech room and we managed. At night the room was freezing cold and we asked for the aircon/ heating to be sorted as we had to put quilts on our bed. The receptionist told us it is turned off nothing we can do. Three days we put up with being cold at night and mentioned it to a waiter and he spoke to the manager and he sorted out an oil filled radiator for us. Why couldn't the receptionist have sorted this on the first time we mentioned it? This would have made our stay more enjoyable. Rooms were cleaned every day but only 1 roll of toilet paper was left in our room so I had to take some rolls from the main toilets to last and place them in the cupboard every morning so they were topped up.
Down side
Breakfast we never bothered with as nothing for us to select from. The food was very repetitive think we had beef in gravy for 8 days both dinner n tea. We never got told about the must restaurant that we could book in to eat there by the staff it was mentioned by guests to us. The evening entertainment was ruled by football so out of the 10 nights stay we had 1 night where we had a singer come in .Not everyone likes football and there was another bar guests could have gone and watched football.
Cestující rodiny
Komentář přidán: 15. 6. 2026
Ubytován/a od červen 2026
avoid better places to go
so i have just returned after ten days at sousse palace hotel and spa,i have been to 4 different resorts in tunisia and i am giving a review on my experience i had during my stay , whilst there, the room was good cleaned every day new towels, fresh bedding can't complain bout that, next on to food haven't leant to cater for the english yet same food every night but mainly catering for the french, the menu was mainly fish based prawns, pizza, pasta, i went with a child he wouldn't of eaten if i didn't ask them to cook something for him separately and that was only cos i complained that they did it, the entertainment i would love to be the entertainment got to be the easiest money you will ever earn just walk around say hello every now and then don't do much, not one night time act or entertainment put on during my ten nights stays maybe 2/3 day time activity at most a little bit of aqua aerobics very basic but if you get paid to do nothing why not do nothing!!! would i go back definitely not .
Reakce hotelu
Komentář přidán: 17. 6. 2026
Dear Philipp,
Thank you for taking the time to share your feedback.
We are pleased to know that you were satisfied with the cleanliness of your room and the work of our housekeeping team.
Regarding the food, we are sorry it did not meet your expectations. Our buffet offers a wide variety of dishes at every meal, including fish, meat, and chicken, along with pizza, fries, salads, desserts, and a live pasta station where guests can have pasta prepared to their liking. There is something for everyone, including children, and our chefs are always happy to accommodate reasonable requests whenever possible.
As for the entertainment, Sousse Palace is not a resort offering extensive entertainment programs or nightly shows. We offer a soft animation concept designed for guests looking for a more relaxed atmosphere. The daily activities and evening program are displayed on the entertainment board each day, allowing guests to see everything that is available.
We appreciate your feedback and wish you all the best in your future travels.
Thank you for taking the time to share your feedback.
We are pleased to know that you were satisfied with the cleanliness of your room and the work of our housekeeping team.
Regarding the food, we are sorry it did not meet your expectations. Our buffet offers a wide variety of dishes at every meal, including fish, meat, and chicken, along with pizza, fries, salads, desserts, and a live pasta station where guests can have pasta prepared to their liking. There is something for everyone, including children, and our chefs are always happy to accommodate reasonable requests whenever possible.
As for the entertainment, Sousse Palace is not a resort offering extensive entertainment programs or nightly shows. We offer a soft animation concept designed for guests looking for a more relaxed atmosphere. The daily activities and evening program are displayed on the entertainment board each day, allowing guests to see everything that is available.
We appreciate your feedback and wish you all the best in your future travels.
Pár
Komentář přidán: 6. 6. 2026
Ubytován/a od červen 2026
I would recommend 10/10
Great friendly staff, made my birthday very special. Stayed with my partner both age 24/25. Rooms were very clean, Food was delicious and had a good variety each night. Lots of seats by the pool and the sea is a great snorkelling spot!!! Would recommend to anyone wanting a relaxing stay.
Reakce hotelu
Komentář přidán: 12. 6. 2026
Hi Becky, thank you so much for your wonderful review! We’re delighted to hear you had a relaxing stay and that our team helped make your birthday special. It’s great you enjoyed the food, rooms, and snorkeling spot too. We hope to welcome you and your partner back again soon!
Pár
Komentář přidán: 6. 6. 2026
Ubytován/a od červen 2026
Would come again
Went for my girlfriend’s birthday and got upgraded to a sea view room. Room was fantastic, food was really good, animation team was great (shout out mejde). Would highly recommend anyone looking for a relaxing getaway
Reakce hotelu
Komentář přidán: 12. 6. 2026
Hi there, thank you for your lovely feedback! We’re glad you enjoyed the upgrade, the food, and the animation team, and we ’ll be sure to pass on your shout-out to Mejdi. We are delighted your girlfriend’s birthday stay was a success. We hope to welcome you both again soon!
Pár
Komentář přidán: 4. 6. 2026
Ubytován/a od květen 2026
Anniversary vacation.
Unfortunately, there was no air conditioning upon arrival. Server Anis 10/10, my environment 10/10, Kamel 10/10, but server Tarak was very rude 0/10. The cook was very good, as well as the pastry chef with superb cakes. We thank the entertainment and bartender Mehdi; we are loyal customers.
We thank you for the stay, sincerely, room 2305.
We thank you for the stay, sincerely, room 2305.
Reakce hotelu
Komentář přidán: 12. 6. 2026
Bonjour, merci beaucoup pour votre retour et votre fidélité. Nous sommes heureux d’apprendre que vous avez passé un bon séjour pour votre anniversaire et que vous avez apprécié l’animation, la cuisine ainsi que nos pâtissiers.
Concernant la climatisation, elle est généralement mise en service à partir de mi-juin en Tunisie, conformément aux pratiques locales liées à la gestion énergétique et au développement durable.
Nous prenons également bonne note de vos remarques et restons attentifs à améliorer constamment nos services. Au plaisir de vous accueillir de nouveau !
Concernant la climatisation, elle est généralement mise en service à partir de mi-juin en Tunisie, conformément aux pratiques locales liées à la gestion énergétique et au développement durable.
Nous prenons également bonne note de vos remarques et restons attentifs à améliorer constamment nos services. Au plaisir de vous accueillir de nouveau !
Vynikající lokalita
Ave Habib Bourguiba, Sousse, 4000, Tunisko|0,71 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
ve věku 2 let a mladší
Zdarma
ve věku 2 let a mladší
Zdarma
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
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Hotel přijímá následující platební metody:
Cash
Sousse Palace Hotel & Spa: Často kladené otázky
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