Sousse Pearl Marriott Resort & Spa
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Více o hotelu Sousse Pearl Marriott Resort & Spa
Sousse Pearl Marriott Resort & Spa
Sousse Pearl Marriott Resort & Spa se nachází v destinaci Sousse a poskytuje ubytování s koly zdarma, neplaceným soukromým parkovištěm, venkovním bazénem a fitness centrem. Pláž Plage Boujaafar je 300 metrů daleko.
Hodnocení na 
Cestující rodiny
Komentář přidán: 15. 10. 2024
Ubytován/a od říjen 2024
Doporučuji :)
Skvělá dovolená, krásný moderní hotel, čisto, skvělá obsluha. Při příjezdu na hotel (cca 5 minut před koncem večeří) nás recepce hned poslala do restaurace na jídlo. Každý den nové ručníky, Osušky na pláž zdarma u bazénu. Skvělý personál, který se o nás moc hezky staral, byl milý a ochotný. Jelikož jsme jeli mimo sezónu, byl tu klid a opravdu jsme si to tu mohli vychutnat. Hotel je ve městě a jako nevýhodu bych zmínila hlavní silnici, která kolem hotelu vede. Ničemu to ale nevadí. Na pláž vede tunýlek, který nám nijak nevadil. Moře úžasné! Byla to má třetí návštěva v Tunisu a zatím nejlepší. V tomto hotelu ani nepoznáte, že jste v Africe. Cítili jsme se v hotelu a resortu velmi bezpečně. Určitě doporučuji :)
(fotka z pláže u hotelu, výhled z pokoje na město, výhled na bazén - druhý je o schody níž, pokoj, jídlo)
(fotka z pláže u hotelu, výhled z pokoje na město, výhled na bazén - druhý je o schody níž, pokoj, jídlo)
Reakce hotelu
Komentář přidán: 16. 10. 2024
Dear Denisap,
Thank you for your fantastic review and for choosing to stay with us! We are so pleased to hear that you had such an enjoyable holiday and that our hotel exceeded your expectations.
It’s wonderful to know that you appreciated the cleanliness, modernity, and the attentiveness of our staff. We strive to ensure our guests feel well cared for, and we're delighted that you felt this during your stay. Your positive feedback about the peaceful atmosphere, even during the off-season, is truly appreciated.
We also take note of your comments about the main road near the hotel, and we're happy that it didn’t detract from your overall experience. It's great to hear that you enjoyed the beach access, and we’re glad that you felt safe and relaxed throughout your stay with us.
We hope to have the pleasure of welcoming you back on your next visit to Tunisia!
Warm regards,
Mohamed Ali JLAIEL
General Manager
Thank you for your fantastic review and for choosing to stay with us! We are so pleased to hear that you had such an enjoyable holiday and that our hotel exceeded your expectations.
It’s wonderful to know that you appreciated the cleanliness, modernity, and the attentiveness of our staff. We strive to ensure our guests feel well cared for, and we're delighted that you felt this during your stay. Your positive feedback about the peaceful atmosphere, even during the off-season, is truly appreciated.
We also take note of your comments about the main road near the hotel, and we're happy that it didn’t detract from your overall experience. It's great to hear that you enjoyed the beach access, and we’re glad that you felt safe and relaxed throughout your stay with us.
We hope to have the pleasure of welcoming you back on your next visit to Tunisia!
Warm regards,
Mohamed Ali JLAIEL
General Manager
Pár
Komentář přidán: 8. 10. 2025
Ubytován/a od říjen 2025
Hotel neodpovídá 5*
Hotel neodpovídá 5*! Na pokoji při příjezdu jedna láhev vody, minibar prázdný po celou dobu pobytu. Dveře od balkónu nešly zavřít. V koupelně plesnivý silikon. Na pokoji prasklá dlaždice, poškozený nábytek.
Na recepci katastrofa. Neumějí rozměnit peníze, na vše se čeká..
V jídelně často špinavé příbory!
Bar na pláži žádné označení, často nepořádek a nikde žádná nabídka nápojů.
Na pláži nečistoty v písku, někdy střepy, kameny, nedopalky od cigaret..
Co se týče personálu v restauraci, na úklidu tak úžasní lidé. "Náš" číšník Fathi měl perfektní přístup, velice ochotný a milý a děkujeme mu za nádherně prostřený stůl k večeři ❤️
Na recepci katastrofa. Neumějí rozměnit peníze, na vše se čeká..
V jídelně často špinavé příbory!
Bar na pláži žádné označení, často nepořádek a nikde žádná nabídka nápojů.
Na pláži nečistoty v písku, někdy střepy, kameny, nedopalky od cigaret..
Co se týče personálu v restauraci, na úklidu tak úžasní lidé. "Náš" číšník Fathi měl perfektní přístup, velice ochotný a milý a děkujeme mu za nádherně prostřený stůl k večeři ❤️
Reakce hotelu
Komentář přidán: 9. 10. 2025
Vážený hoste,
děkujeme za Vaši zpětnou vazbu. Jsme rádi, že oceňujete práci našeho personálu, zejména kolegy Fathiho, který Vám připravil příjemný zážitek v restauraci.
Mrzí nás však nedostatky, které zmiňujete – od vybavení pokoje až po čistotu na pláži a kvalitu služeb na recepci a v restauraci. Tyto podněty bereme velmi vážně a již jsme je předali odpovědným týmům k nápravě.
Vaše připomínky nám pomohou zlepšit služby, aby příští pobyt odpovídal očekáváním značky Marriott.
S pozdravem,
děkujeme za Vaši zpětnou vazbu. Jsme rádi, že oceňujete práci našeho personálu, zejména kolegy Fathiho, který Vám připravil příjemný zážitek v restauraci.
Mrzí nás však nedostatky, které zmiňujete – od vybavení pokoje až po čistotu na pláži a kvalitu služeb na recepci a v restauraci. Tyto podněty bereme velmi vážně a již jsme je předali odpovědným týmům k nápravě.
Vaše připomínky nám pomohou zlepšit služby, aby příští pobyt odpovídal očekáváním značky Marriott.
S pozdravem,
Cestující rodiny
Komentář přidán: 12. 4. 2026
Ubytován/a od březen 2026
Marriott Sousse Tunisia
Excellent location by the sea though sad apocalyptic view of a string of derelict boarded up dilapidated hotels.
Excellent service by Reception (Haroun) and Restaurant (Ahmed). They were in another league.
APPALLING service in the launge bar: the chaps have no idea. I asked for lemon in my G&T and he poured lemon JUICE in my drink. The atmosphere of a McDonalds take away in a provincial railway station. On a rainy night.
Oh, I asked for a Scotch and the bartender grabbed a bottle of Johnny. I said that should do and winked. Then he spotted my all inclusive bracelet and he went oh, you’re only entitled to this kind, and got a local kind of blended whiskey from somewhere. Needless too say, I avoided the bar like my tax office for the rest of my stay.
Really cold and unfriendly bunch; I talk more to my dentist.
Poor room cleaning: been changed the bedsheets and towels once in two weeks. Been told off for drying the towels on the balcony. It’s forbidden!
AMAZING kitchen. Dozens upon dozens of delicious dishes. Good plentiful light wines and excellent service. The pancake lady spotted I like MSM and dhe always had one sizzling up for me.
Restaurant Reception Lady always greeting my party of four with a warm smile. She ain’t gonna stick around for long.
Security Lady and Doorman were wonderful, just wonderful.
Oh and the Entertainment team were AMAZING: creative, friendly, arty and vibrant.
For them and Haroun, Ahmed and all, we will go back! Thank you to all.
Excellent service by Reception (Haroun) and Restaurant (Ahmed). They were in another league.
APPALLING service in the launge bar: the chaps have no idea. I asked for lemon in my G&T and he poured lemon JUICE in my drink. The atmosphere of a McDonalds take away in a provincial railway station. On a rainy night.
Oh, I asked for a Scotch and the bartender grabbed a bottle of Johnny. I said that should do and winked. Then he spotted my all inclusive bracelet and he went oh, you’re only entitled to this kind, and got a local kind of blended whiskey from somewhere. Needless too say, I avoided the bar like my tax office for the rest of my stay.
Really cold and unfriendly bunch; I talk more to my dentist.
Poor room cleaning: been changed the bedsheets and towels once in two weeks. Been told off for drying the towels on the balcony. It’s forbidden!
AMAZING kitchen. Dozens upon dozens of delicious dishes. Good plentiful light wines and excellent service. The pancake lady spotted I like MSM and dhe always had one sizzling up for me.
Restaurant Reception Lady always greeting my party of four with a warm smile. She ain’t gonna stick around for long.
Security Lady and Doorman were wonderful, just wonderful.
Oh and the Entertainment team were AMAZING: creative, friendly, arty and vibrant.
For them and Haroun, Ahmed and all, we will go back! Thank you to all.
Reakce hotelu
Komentář přidán: 13. 4. 2026
Dear Guest,
Thank you for taking the time to share such a detailed review regarding your stay at Sousse Pearl Marriott Resort & Spa. We truly appreciate your balanced feedback, highlighting both the positive aspects and the areas where we fell short.
We are delighted to read that you enjoyed our seaside location, as well as the outstanding service provided by our team members, especially Haroun and Ahmed. Your kind words about our kitchen, entertainment team, security staff, and overall restaurant experience are sincerely appreciated and will certainly be shared with the teams concerned. It is always rewarding to know that our efforts created memorable moments during your stay.
At the same time, we are very sorry to learn about the inconveniences you encountered. Please accept our sincere apologies for the service at the lounge bar, which clearly did not meet the standards we strive to deliver. Your comments regarding product knowledge, service attitude, and consistency , especially concerning the all-inclusive offering , have been taken very seriously and will be addressed with the team through immediate training and closer supervision.
We also regret the shortcomings in housekeeping service, particularly regarding the frequency of linen change and the communication around hotel policies. This does not reflect our standards, and corrective measures are being implemented to ensure a more attentive and guest-oriented approach.
Your feedback is extremely valuable as it helps us improve and align our services with the expectations of our guests. We are pleased to know that despite these challenges, you would consider returning, and we will do our utmost to provide you with a flawless experience on your next visit.
We look forward to welcoming you back soon.
Warm regards,
Thank you for taking the time to share such a detailed review regarding your stay at Sousse Pearl Marriott Resort & Spa. We truly appreciate your balanced feedback, highlighting both the positive aspects and the areas where we fell short.
We are delighted to read that you enjoyed our seaside location, as well as the outstanding service provided by our team members, especially Haroun and Ahmed. Your kind words about our kitchen, entertainment team, security staff, and overall restaurant experience are sincerely appreciated and will certainly be shared with the teams concerned. It is always rewarding to know that our efforts created memorable moments during your stay.
At the same time, we are very sorry to learn about the inconveniences you encountered. Please accept our sincere apologies for the service at the lounge bar, which clearly did not meet the standards we strive to deliver. Your comments regarding product knowledge, service attitude, and consistency , especially concerning the all-inclusive offering , have been taken very seriously and will be addressed with the team through immediate training and closer supervision.
We also regret the shortcomings in housekeeping service, particularly regarding the frequency of linen change and the communication around hotel policies. This does not reflect our standards, and corrective measures are being implemented to ensure a more attentive and guest-oriented approach.
Your feedback is extremely valuable as it helps us improve and align our services with the expectations of our guests. We are pleased to know that despite these challenges, you would consider returning, and we will do our utmost to provide you with a flawless experience on your next visit.
We look forward to welcoming you back soon.
Warm regards,
Pár
Komentář přidán: 17. 7. 2026
Not going back
Sorry, this hotel is not 5*. Maybe 3 or at a push 4.
It really is 'a Parsons Egg'. We found staff friendly, restaurant and pool side staff were great. Enjoyed the Opus restaurant, although it was a set menu it was fine, may not suit everyone.
Bedrooms are spacious but very tired. Our first room was no good, various issues with the toilet door not closing, basin in the bathroom would not drain, air-conditioning didn't work. Had to request additional coat hangers. Requested a change of rooms which we were granted.
2nd bedroom was far better, no issues with this room.
However, lack of towels, room not serviced, refreshments (tea/coffee/water) not replenished. Phoned room service and told towels were on the way.....waited and waited then phoned again.
The area the hotel was in was...different. adjacent hotel was derelict and home to hundreds of roosting birds, mainly pigeons. The adult pool was a great watering hole for them. The pool was cleaned.....but do t look at the pool floor towards the end of the day.
Following a meeting with Hotel Manager there were improvements made to our housekeeping.....didn't last more than a day.
It's a great pity, Marriott is a well known brand, this one let that brand down badly.
Would we go back.....yes to Tunisia no problem, but not this hotel I'm afraid.
It really is 'a Parsons Egg'. We found staff friendly, restaurant and pool side staff were great. Enjoyed the Opus restaurant, although it was a set menu it was fine, may not suit everyone.
Bedrooms are spacious but very tired. Our first room was no good, various issues with the toilet door not closing, basin in the bathroom would not drain, air-conditioning didn't work. Had to request additional coat hangers. Requested a change of rooms which we were granted.
2nd bedroom was far better, no issues with this room.
However, lack of towels, room not serviced, refreshments (tea/coffee/water) not replenished. Phoned room service and told towels were on the way.....waited and waited then phoned again.
The area the hotel was in was...different. adjacent hotel was derelict and home to hundreds of roosting birds, mainly pigeons. The adult pool was a great watering hole for them. The pool was cleaned.....but do t look at the pool floor towards the end of the day.
Following a meeting with Hotel Manager there were improvements made to our housekeeping.....didn't last more than a day.
It's a great pity, Marriott is a well known brand, this one let that brand down badly.
Would we go back.....yes to Tunisia no problem, but not this hotel I'm afraid.
Cestující rodiny
Komentář přidán: 15. 7. 2026
5 STARS
The hotel was very clean and well kept.
The staff was very nice and respectful and the food is AMAZING. The restaurant has a lot of food options and all of them are very good.
There are 2 outdoor pools and 1 indoor pool and they are all well kept.
It takes about 2 minutes to get to the beach because there is a tunel leading to it.
The staff was very nice and respectful and the food is AMAZING. The restaurant has a lot of food options and all of them are very good.
There are 2 outdoor pools and 1 indoor pool and they are all well kept.
It takes about 2 minutes to get to the beach because there is a tunel leading to it.
Reakce hotelu
Komentář přidán: 16. 7. 2026
Dear Guest,
Thank you very much for your wonderful 5-star review and for sharing your experience with us.
We are delighted to know that you appreciated the cleanliness and upkeep of the hotel, as well as the kindness and professionalism of our team. It is fantastic to hear that you enjoyed the wide variety and quality of our food selection your kind words are truly appreciated by our Culinary and Restaurant teams.
We are also pleased that you enjoyed our pools and found the tunnel access to the beach convenient and easy to use.
Thank you once again for your generous feedback and for choosing Sousse Pearl Marriott. We hope to have the pleasure of welcoming you back very soon for another memorable stay.
Warm regards,
Thank you very much for your wonderful 5-star review and for sharing your experience with us.
We are delighted to know that you appreciated the cleanliness and upkeep of the hotel, as well as the kindness and professionalism of our team. It is fantastic to hear that you enjoyed the wide variety and quality of our food selection your kind words are truly appreciated by our Culinary and Restaurant teams.
We are also pleased that you enjoyed our pools and found the tunnel access to the beach convenient and easy to use.
Thank you once again for your generous feedback and for choosing Sousse Pearl Marriott. We hope to have the pleasure of welcoming you back very soon for another memorable stay.
Warm regards,
Velmi dobrá lokalita
La Corniche, Bd Abdelhamid El Kadhi, Sousse, 4000, Tunisko|0,76 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 2 let a mladší
Zdarma
Domácí mazlíčci zakázáni
Možnost snídaně
Možnosti snídaně
Anglická snídaně
Čas snídaně
07:00–10:30 od pondělí do neděle
Air conditioning serving time：Every day from 12 noon to 4 pm, and the second time from 9 pm to midnight.
Hotel přijímá následující platební metody:
Cash
Sousse Pearl Marriott Resort & Spa: Často kladené otázky
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