Ubuntu Palace Hotel
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Rychlá fakta
Příjezd od: | 12:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Lázně
24hodinová recepční služba
Více o hotelu Ubuntu Palace Hotel
Ubuntu Palace Hotel
UBUNTU PALACE HOTEL - RUNATI se nachází v destinaci Kampala a má bar. Hosté mají k dispozici restauraci, zahradu a saunu. Ubytování poskytuje nepřetržitě otevřenou recepci, dopravu na letiště, dětský klub a bezplatné Wi-Fi ve všech prostorách.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 8. 8. 2026
Ubytován/a od červenec 2026
Stayed here for one night and there service was extremely good , nice staff and good food, clean room etc
Anonymní cestovatel
Komentář přidán: 21. 5. 2024
Ubytován/a od únor 2024
I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in
only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Cestující rodiny
Komentář přidán: 12. 11. 2023
Ubytován/a od září 2023
Our Awesome Stay at Ubuntu Palace Hotel
So, my mum, baby brother and I decided to hit Uganda, and guess where we landed? Ubuntu Palace Hotel! That was the jackpot. The staff, they weren't just staff – they were like our long-lost buddies, making us feel at home from the get-go, everyone was very polite and friendly and always greeted you with a smile. They are the true definition of hospitality.
First off, they sorted our ride from the airport after checking our flight details. The rooms were amazing. Clean and spacious, we stayed in a family room and there was more than enough space for 3 adults to chill comfortably. The beds were so big, sheets were clean and neat, I normally struggle to sleep in new places but I found myself struggling to get out of bed every morning because their beds are so comfortable. And the bathroom? big, clean, and hot water 24/7 with incredible water pressure. Hot showers in Uganda? Winning!
And breakfast? Don’t get me started. Fresh, hot, filling and so delicious. We were offered a variety of options everyday, sandwiches, potatoes, sausages, eggs, chapati, hot chocolate (my favorite), black tea, coffee (my brother’s favorite) And herbal tea (my mums favorite option) and so many fruits, pineapples, watermelon, bananas. They take the term “breakfast is the most important meal of the day” very seriously. Perfect fuel for our adventures. Plus, our family room had a beautiful balcony with city views. Wi-Fi was on point, too – stayed connected, did some work, and sent jealous/fomo inducing pics to friends and family back home.
Mr. Sam, the manager, deserves a shoutout. He helped us with tips on staying safe while in Kampala, drove us around the city, drove us to church and back and advised us on what interesting activities we could do around the area, and made sure our Uganda trip went smoothly. When our plans went awry Mr Sam was kind enough to make some calls and help us get our issue sorted even though he really didn’t have to. He was such a great help and we were so grateful to have met him.
Dinner? Delivered to our room with no room service fee or anything. Food was served hot and fresh and so delicious. Complimentary water was placed in our room after housekeeping passed through every morning and cold drinks could be ordered from the kitchen. Would be great to have mini fridges in the rooms but in the meantime room service was doing a great job of serving ice cold drinks everytime we called.
Security was too-notch, the hotel was gated and there was a security guard present at all times and there were cctv cameras on the property which gave us peace of mind as foreigners in Uganda for the first time.
When they found out our flight was a late night flight, they offered a late checkout. My family and I were more than happy to head back up to our room and relax, watch tv, abuse the free wifi a little bit more and had lunch. The wonderful ladies at the reception arranged our transport back to the airport for us allowing us the luxury to check out at 4p.m at no extra charge.
Ubuntu Palace, you’re like our second home. Can’t wait to head back. Oh, and Denise, one of the awesome ladies there? She went above and beyond. On her day off, she walked me to nearby shops, gave me the lowdown on the area, and showed me where to buy what I needed. She didn’t have to, but major props for making sure we guests are extra safe. You rock, Denise!
Ubuntu Palace! Thank you for having us. You guys made us feel like part of the family.
First off, they sorted our ride from the airport after checking our flight details. The rooms were amazing. Clean and spacious, we stayed in a family room and there was more than enough space for 3 adults to chill comfortably. The beds were so big, sheets were clean and neat, I normally struggle to sleep in new places but I found myself struggling to get out of bed every morning because their beds are so comfortable. And the bathroom? big, clean, and hot water 24/7 with incredible water pressure. Hot showers in Uganda? Winning!
And breakfast? Don’t get me started. Fresh, hot, filling and so delicious. We were offered a variety of options everyday, sandwiches, potatoes, sausages, eggs, chapati, hot chocolate (my favorite), black tea, coffee (my brother’s favorite) And herbal tea (my mums favorite option) and so many fruits, pineapples, watermelon, bananas. They take the term “breakfast is the most important meal of the day” very seriously. Perfect fuel for our adventures. Plus, our family room had a beautiful balcony with city views. Wi-Fi was on point, too – stayed connected, did some work, and sent jealous/fomo inducing pics to friends and family back home.
Mr. Sam, the manager, deserves a shoutout. He helped us with tips on staying safe while in Kampala, drove us around the city, drove us to church and back and advised us on what interesting activities we could do around the area, and made sure our Uganda trip went smoothly. When our plans went awry Mr Sam was kind enough to make some calls and help us get our issue sorted even though he really didn’t have to. He was such a great help and we were so grateful to have met him.
Dinner? Delivered to our room with no room service fee or anything. Food was served hot and fresh and so delicious. Complimentary water was placed in our room after housekeeping passed through every morning and cold drinks could be ordered from the kitchen. Would be great to have mini fridges in the rooms but in the meantime room service was doing a great job of serving ice cold drinks everytime we called.
Security was too-notch, the hotel was gated and there was a security guard present at all times and there were cctv cameras on the property which gave us peace of mind as foreigners in Uganda for the first time.
When they found out our flight was a late night flight, they offered a late checkout. My family and I were more than happy to head back up to our room and relax, watch tv, abuse the free wifi a little bit more and had lunch. The wonderful ladies at the reception arranged our transport back to the airport for us allowing us the luxury to check out at 4p.m at no extra charge.
Ubuntu Palace, you’re like our second home. Can’t wait to head back. Oh, and Denise, one of the awesome ladies there? She went above and beyond. On her day off, she walked me to nearby shops, gave me the lowdown on the area, and showed me where to buy what I needed. She didn’t have to, but major props for making sure we guests are extra safe. You rock, Denise!
Ubuntu Palace! Thank you for having us. You guys made us feel like part of the family.
Individuální cestující
Komentář přidán: 27. 10. 2023
Ubytován/a od říjen 2023
Terrible
I arrived at the hotel at 1am , past midnight. The lady at the reception received me, aftee filling check in forms she asks me to pay, i request for wifi so i can log in to my apps to pay, no wifi at the reception, she escorts me to my room , room has no wifi, she is still carrying her pdq i request to pay in the morning at least i sleep, “no my shift is ending and you wont find me in the morning” she gives me an alternative room and stands there to wait till i pay in what is meant to be my room. No tissue paper in the toilet. I wake up in the morning, the same lady who said isnt going to be in we meet at the stairs. I ask her what was so urgent that i had to pay at 1 am . The management said .
“The management of this hotel be reasonable , logical and provide the same services the app says, dont forget about the terrible breakfast chapati and green tea
“The management of this hotel be reasonable , logical and provide the same services the app says, dont forget about the terrible breakfast chapati and green tea
Obchodní cestující
Komentář přidán: 17. 5. 2019
Ubytován/a od květen 2019
Work
Terrible place in a terrible neighbourhood. It was not value for money for the amenities we were accorded. The area is far from town in a setting similar to a village. The quality of the room are terrible. We were served dinner 3 hours late despite ordering in good time. I have never paid so much money for a place as terrible as that! Worst trip of my entire life
Lokalita
Plot 582 Kasubi Rd,35, Kampala, 00256, Uganda|4,29 km z centra města
Příjezd a odjezd
Příjezd od:
12:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Ubuntu Palace Hotel: Často kladené otázky
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