Viajero Montevideo Hostel
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Více o hotelu Viajero Montevideo Hostel
Viajero Montevideo Hostel
Od 1. dubna jsme se přestěhovali do nové, modernější, 6patrové budovy v historickém centru, v blízkosti hlavních turistických atrakcí města.
Komentář přidán: 24. 1. 2026
Ubytován/a od leden 2026
Komentář přidán: 8. 1. 2026
Ubytován/a od leden 2026
Komentář přidán: 24. 6. 2025
The above said, it was a nice stay. The room was big, the staff were friendly, and it was very well located. I would recommend this to a traveler looking to save a little money.
Komentář přidán: 24. 11. 2025
Ubytován/a od listopad 2025
Get off me! Security risk, theft, chaos and zero professionalism
The staff were rude throughout, sometimes even cheeky and in no way professional. Several reports of defects – including a non-functioning toilet without flushing water and an air conditioning system that was constantly stuck at 27 degrees – were completely ignored. A 6-bed room without a working toilet caused a strong odor nuisance, and showers were also not possible.
After no response to my complaints, I wanted to change rooms after a day. However, I should check out and check back in completely – even though I had a late check-out via booking.com and was already on a tour in the morning.
During my absence, my locker was broken into without my consent. My property was treated like garbage, and my valuables (passport, laptop, cash) were stored unsecured in the common room. When I asked where my luggage was, I only received an “I don’t care”.
Later it turned out that not only was the locker forcibly opened (as confirmed by the hostel), but almost all my cash was also stolen – leaving only €10, a $10 note and a $5 note. The total damage incurred is about 300 €.
A text message from the hostel arrived within 60 seconds, stating that you had “nothing to do with it” – which is hardly credible, since not all employees were interviewed or videotaped during this time. The way guests are treated leads me to suspect that there is a systematic problem here.
I stopped the stay immediately, informed the head office and am currently waiting for a refund. I also filed a complaint in Uruguay.
From my point of view, no trained specialists work here, but presumably volunteers without any instruction in guest care or safety. For me, this was by far the worst hostel stay ever and the first time in 2.5 years that I was robbed - most likely by the staff
Komentář přidán: 23. 10. 2025
Ubytován/a od říjen 2025
Velmi dobrá lokalita
CL MITRE,BARTOLOME 1363 MI, Montevideo, 11100, Uruguay|5,23 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
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