Grange Clarendon Hotel
+ 125
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
24hodinová recepční služba
Restaurace
Kouření zakázáno
Prádelna
Více o hotelu Grange Clarendon Hotel
Grange Clarendon Hotel
Tento elegantní georgiánský dům z 19. století se nachází jen 15 minut chůze od nádraží Euston v srdci stylové čtvrti Bloomsbury a nabízí bezplatné Wi-Fi. Čtyřhvězdičkový Grange Clarendon Hotel má tradiční restauraci, soukromé zahrady a 24hodinovou recepci.
Hodnocení na 
Pár
UK
Komentář přidán: 9. 7. 2026
Clean, friendly and comfortable
Great location in walking distance of Euston. It was my birthday and they put balloons, sweets and fruit on the bed - lovely touch. Rooms are a bit dated but perfectly functional and very roomy. Breakfast was awesome, cooked to order hot breakfast plus buffet style cold choices. No bar as such although there were some drinks in the lobby which I’m sure could have been served. Friendly staff. Great value for money for a weekend break in London.
Reakce hotelu
Komentář přidán: 14. 7. 2026
Dear JoM766, we are delighted to hear you enjoyed your birthday treat and that the hotel went the extra mile to make it special.
We wish you a wonderful year ahead and hope to welcome you back again.
We wish you a wonderful year ahead and hope to welcome you back again.
Pár
UK
Komentář přidán: 20. 7. 2026
Not as it seems from photos before and after
This was a birthday gift and what a gift it was ;(. I leave it for you to compare the difference. My hubby made the day that was the only good thing about it.
The hotel defo not a 4* as characterised on Groupon.
I am being totally honest and the pictures I took......... you be judge.
Unfriendly staff, not what I am use too
The room 312 was like a 4x4 compacted in everyway. no fridge, no air con only a fan and the towel rack in the bathroom was broken, no selection of teas and I like my mint tea.
We understand it is a listed building so cannot change much but it definitely needs some tender loving care.
Would I be coming back not blooming likely.
Wished I read the reviews first!!!!!!!!
The hotel defo not a 4* as characterised on Groupon.
I am being totally honest and the pictures I took......... you be judge.
Unfriendly staff, not what I am use too
The room 312 was like a 4x4 compacted in everyway. no fridge, no air con only a fan and the towel rack in the bathroom was broken, no selection of teas and I like my mint tea.
We understand it is a listed building so cannot change much but it definitely needs some tender loving care.
Would I be coming back not blooming likely.
Wished I read the reviews first!!!!!!!!
Reakce hotelu
Komentář přidán: 22. 7. 2026
Dear Julie,
Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to learn that your birthday celebration did not meet your expectations and that your experience was disappointing.
We appreciate your honest comments regarding the room, facilities, and overall condition of the hotel. We have noted your observations about the towel rail, room amenities, and the areas where you feel improvements are needed, and these will be reviewed with the relevant teams.
We are particularly concerned by your comments regarding our staff. Providing a warm and friendly welcome is something we pride ourselves on, and we are disappointed to hear that this was not reflected during your stay. While we understand and respect your personal experience, it is worth noting that our team regularly receives excellent feedback from guests for their friendliness, attentiveness, and service. Nevertheless, we take your comments seriously and will use them as an opportunity to reinforce our standards.
As a listed building, there are certain limitations regarding structural changes and some modern additions; however, we fully appreciate that this should not impact our guests' comfort and enjoyment.
We are truly sorry that a special birthday gift did not turn out as you had hoped. We are pleased to hear that your husband helped make the occasion memorable, but we regret that we were unable to contribute more positively to your celebration.
Thank you again for your feedback. Guest reviews are invaluable in helping us identify areas for improvement, and we wish you all the very best for the future.
Kind regards,
Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to learn that your birthday celebration did not meet your expectations and that your experience was disappointing.
We appreciate your honest comments regarding the room, facilities, and overall condition of the hotel. We have noted your observations about the towel rail, room amenities, and the areas where you feel improvements are needed, and these will be reviewed with the relevant teams.
We are particularly concerned by your comments regarding our staff. Providing a warm and friendly welcome is something we pride ourselves on, and we are disappointed to hear that this was not reflected during your stay. While we understand and respect your personal experience, it is worth noting that our team regularly receives excellent feedback from guests for their friendliness, attentiveness, and service. Nevertheless, we take your comments seriously and will use them as an opportunity to reinforce our standards.
As a listed building, there are certain limitations regarding structural changes and some modern additions; however, we fully appreciate that this should not impact our guests' comfort and enjoyment.
We are truly sorry that a special birthday gift did not turn out as you had hoped. We are pleased to hear that your husband helped make the occasion memorable, but we regret that we were unable to contribute more positively to your celebration.
Thank you again for your feedback. Guest reviews are invaluable in helping us identify areas for improvement, and we wish you all the very best for the future.
Kind regards,
Pár
Komentář přidán: 22. 7. 2026
Don’t book this
Don’t come here. It smells. I’m sat in a basement room that badly needs decorating. The furniture looks like it was rescued from bins. There is a perfectly good travel lodge nearby which we thought we were improving on but would stay there any day over here. The smell throughout the place is awful. The carpets are stained, the woodwork battered and the towels thin and crispy. Horrendous. There was a lovely girl working there who was very smiley- the only positive thing. It was only one night or I just wouldn’t have stayed
Reakce hotelu
Komentář přidán: 24. 7. 2026
Dear Thebirties,
Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet expectations and that aspects of the room and hotel condition caused disappointment. Your comments have been shared with our management team and will be reviewed as part of our ongoing improvement plans. We are pleased that our team member made a positive impression, and we will ensure your kind words are passed on. We appreciate your feedback and regret that we were unable to provide the experience you expected.
Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet expectations and that aspects of the room and hotel condition caused disappointment. Your comments have been shared with our management team and will be reviewed as part of our ongoing improvement plans. We are pleased that our team member made a positive impression, and we will ensure your kind words are passed on. We appreciate your feedback and regret that we were unable to provide the experience you expected.
Cestující rodiny
Komentář přidán: 8. 7. 2026
Beautiful in its day, but needs a complete make over!
I booked this hotel as it looked lovely in the pictures but when we got there it was as old as the hills! The bedding and towels are beautiful and clean but the room and everything else was dirty and very not 4 stars. Not worth over £200 with out breakfast!
Reakce hotelu
Komentář přidán: 14. 7. 2026
Dear Vacation272550,
Thank you for sharing your feedback. We’re pleased to hear you found the bedding and towels clean and met your expectations but we’re very sorry that you felt let down by the rest of the hotel. and we appreciate you highlighting these as areas for improvement. We hope to welcome you back in the future for a better stay experience.
Thank you for sharing your feedback. We’re pleased to hear you found the bedding and towels clean and met your expectations but we’re very sorry that you felt let down by the rest of the hotel. and we appreciate you highlighting these as areas for improvement. We hope to welcome you back in the future for a better stay experience.
Pár
Komentář přidán: 13. 7. 2026
BED BUGS
Room wasnt very clean and it had a funny smell
Didnt realise until a week later when we were covered in bites that the room had bed bugs
Told the hotel they did an investigation and yes it was confirmed .
They offered us a refund which i accepted but they refunded booking .com and not me and booking .com wont refund me
Explained to hotel but they were not really bothered .
I would look elsewhere
Didnt realise until a week later when we were covered in bites that the room had bed bugs
Told the hotel they did an investigation and yes it was confirmed .
They offered us a refund which i accepted but they refunded booking .com and not me and booking .com wont refund me
Explained to hotel but they were not really bothered .
I would look elsewhere
Reakce hotelu
Komentář přidán: 14. 7. 2026
Dear frankIF3880PQ
Thank you for sharing your thoughts with us, though we think it's unfair to say the hotel was not bothered. We are deeply sorry for the experience and our team tried everything within their power to assist you with the refund from the agent; including but not limited to numerous emails and phone calls to the agent and even helping you to navigate the app. It is outside of our control to physically refund you.
As we explained, when you book and pay via a third party, they are certain contractual obligations including the processing of payments and refunds which we are not able to change. This is not our policy but the partnership agreement in place for third-party bookings.
We hope you are able to pursue the agent and obtain the refund which we agreed to and have already processed on our end.
With all best wishes
Thank you for sharing your thoughts with us, though we think it's unfair to say the hotel was not bothered. We are deeply sorry for the experience and our team tried everything within their power to assist you with the refund from the agent; including but not limited to numerous emails and phone calls to the agent and even helping you to navigate the app. It is outside of our control to physically refund you.
As we explained, when you book and pay via a third party, they are certain contractual obligations including the processing of payments and refunds which we are not able to change. This is not our policy but the partnership agreement in place for third-party bookings.
We hope you are able to pursue the agent and obtain the refund which we agreed to and have already processed on our end.
With all best wishes
Vynikající lokalita
34-37 Bedford Place, Bloomsbury, Londýnská městská část Camden, Londýn, WC1B 5JR, Velká Británie|1,33 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
Přistýlky jsou k dispozici za příplatek, podle velikosti pokoje.
Grange Clarendon Hotel: Často kladené otázky
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