HTL 9 de Julio BsAs
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
HTL 9 de Julio BsAs: hodnocení
Komentář přidán: 25. 5. 2026
Ubytován/a od květen 2026
Hotels in Buenos Aires
Komentář přidán: 23. 3. 2026
Ubytován/a od březen 2026
Good, but expensive
That said, it should be mentioned that the rates are high and all services (breakfast, cleaning, etc.) are additional. It is the first time that cleaning the room in a hotel has come at an additional cost, the only reason I would not return. There's no parking.
Komentář přidán: 12. 8. 2025
Ubytován/a od srpen 2025
Great location and cleanliness
As negative points we were next to the air conditioner engines so it was a lot of noise, and I found it kind of absurd to charge $20 for room Service, on trips I've been had never been charged that apart.
Location is great, does a lot to walk.
Komentář přidán: 6. 2. 2026
Ubytován/a od únor 2026
Unilateral cancellation of confirmed reservation without prior notice and lack of appropriate solution
The purchase process was completed correctly, without at any time being informed of restrictions, special criteria or limitations to accommodate our group.
The purchase included a total of 18 people, distributed in 7 reservations, all duly confirmed.
However, the hotel HTL 9 de Julio unilaterally canceled our reservation without prior notice and without informing us in advance of the impossibility of accommodating the group.
When we become aware of the cancellation, we contact the hotel to understand the reasons and seek a reasonable solution. However, the hotel was not requested, it took considerable time to respond and, when it finally did, the only alternative offered was to relocate in another hotel of the same chain, for a significantly higher value than the originally contracted one.
At no time has the hotel acknowledged the mistake made or offered fair or flexible conditions, despite:
• Reservation is confirmed
• The flights are already purchased
• Have a 2-year-old included in the group
• The cancellation has been made without prior notice and without justification presented
We consider this situation extremely serious, as we are just a few days away, with the flights already issued and without an appropriate solution, which generates significant economic, logistical and emotional damage.
Especially worrying is the lack of interest of the hotel in providing assistance or offering a solution proportionate to the problem caused, limiting itself to submitting a proposal with a much higher value than the originally purchased package, without taking any responsibility.
We believe that this behavior represents a lack of respect for the consumer, a serious failure of internal organisation and an abusive commercial practice, aggravated by the fact that we are foreign tourists, which should not result in unequal or disrespectful treatment.
Komentář přidán: 8. 1. 2026
Ubytován/a od prosinec 2025
I was stolen into my room at the HTL 9 de Julio hotel in Buenos Aires
I was staying at the HTL 9 de Julio hotel with my family between 18 and 23 December 2025. We had already stayed in this hotel in 2023 and so we returned confident that we would be in a safe place to spend the end of the year. One day before Christmas, this perception of confidence gave rise to the shock that we found our belongings absent in the room where we were staying.
On December 22, we left the hotel around 10:30 in the morning to spend the day in Tigre and returned around 6:30. When we entered the room, we noticed the fact that it was impeccably arranged — something unusual, since on other days the cleaning was carried out only upon request at the reception. As we prepared to leave again, we realized that several personal belongings had disappeared from inside the room.
Among the items taken were:
• Brazilian passport
• US Dollars in kind
• MacBook
• Credit, debit and wallet cards
• Backpack
• Two wireless headphones
• Two pairs of tennis
• Three jackets
• Two sunglasses
• Perfume
• Barbering Machine
We immediately contacted the hotel reception to report what had happened and came across a visibly unprepared team to deal with the urgency of the situation. After we returned from the police station, for example, the receptionist who had been informed of the theft earlier did not even demonstrate to remember why we went to the reception.
We were served by the receptionists Claudio and Daniela, who put us in touch with the manager and owner of the hotel, Javier Ferrarotti and Franco Ferrarotti. Police were called on and an officer came to the hotel to inspect the room. Still, we had to travel through three different delegations in Buenos Aires until we were able to register the event bulletin, which was only completed around midnight.
We requested access to the hotel's security cameras, but we were informed that the images would depend on a request from a third-party company, not being made available at the time. Until today, we had no access to these recordings.
The next day, we checked out and went to the Brazilian Consulate to cancel the passport. A few hours later, we embarked back to Brazil.
What also marked us a lot was the lack of support after what happened. At no time the managers of the hotel were present to address us personally. All communication took place remotely, through messages and calls, while our family dealt alone with material losses, emotional shock, insecurity and the feeling of vulnerability in a foreign country.
The theft was the most serious episode, but not the only problem faced during the stay. Even before that, the experience at HTL 9 of July was already marked by recurring failures and discomfort, turning a period that should be of rest and celebration into a tense and frustrating experience. Among other unpleasant episodes that preceded the theft, I highlight:
• We paid part of the reservation in advance by Booking. Still, the total amount of the stay was charged again at check-in. Payment made by debit until today (January 8) has not been refunded;
• An employee entered the room even after we verbally signaled that she should not enter, while a family member was unclothed;
• The cleaning of the room, the change of towels and the replacement of basic items only occurred upon direct request to the reception;
• After the tours, we often found the room with the presence of live flies, even keeping the balcony door closed.
In short, we experienced a traumatic experience at HTL 9 of July, with significant material losses and emotional damage. To date, we have not been offered any form of compensation and the case is under investigation by the Argentine Police.
This was by far the worst hosting experience of my life. A place where we trusted revealed serious failures in safety, management and human care just when we needed support the most. The July 9 HTL did not offer the expected minimum of safety, responsibility and welcoming. I do not recommend this hotel to anyone, as well as the Booking platform for any reservations, and I hope this report will serve as an alert to those who wish to stay in this hotel and make reservations by Booking.
Prozkoumejte okolí
Adolfo Alsina 1112, Montserrat, Buenos Aires, 1088, Argentina|0,87 km z centra města
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 2 let a mladší
Zdarma
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
345 Kč (≈ 24 920,37 ARS) za osobu
Čas snídaně
07:00–11:00 od pondělí do neděle
Cash
HTL 9 de Julio BsAs: Často kladené otázky

