Atura Blacktown
+ 60
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Více o hotelu Atura Blacktown
Atura Blacktown
Hotel Atura se nachází v Prospectu, 5 minut jízdy od zábavního parku Raging Waters Sydney a bulváru Skyline Drive, a nabízí bezplatné Wi-Fi, bazén, bar a restauraci.Ve filmech.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 20. 4. 2026
Ubytován/a od duben 2026
The room and facilities are very good. They dont take cash, which is annoying. The $33 breakfast left a lot to be desired. The bacon was overcooked and cold. The machine coffee was tiny. I ended up paying another $6 for a real one at the front counter. There is a drive in theatre next door which makes it horrible trying to get back into the carpark at night and on weekends they have markets.
Anonymní cestovatel
Komentář přidán: 24. 5. 2026
Ubytován/a od květen 2026
Room and bed were alright.
Check in was self done. Staff barely acknowledged us.
We were put on the ground floor which was close to a function room that had a live band playing. We were not told about this or given an option if we didn’t want to be near the room. When I went to ask about it I was ignored by the bar staff for about 5 minutes until I butted in. There was no one on reception. I was told the band was playing till 10 but they would ask them to turn it down. The noise level didn’t change and the band kept going until after 10.
Lady on reception at check out was on her phone and was abrupt.
Quite disappointing considering we’ve stayed before and it’s been good.
Check in was self done. Staff barely acknowledged us.
We were put on the ground floor which was close to a function room that had a live band playing. We were not told about this or given an option if we didn’t want to be near the room. When I went to ask about it I was ignored by the bar staff for about 5 minutes until I butted in. There was no one on reception. I was told the band was playing till 10 but they would ask them to turn it down. The noise level didn’t change and the band kept going until after 10.
Lady on reception at check out was on her phone and was abrupt.
Quite disappointing considering we’ve stayed before and it’s been good.
Obchodní cestující
Komentář přidán: 11. 5. 2026
Ubytován/a od květen 2026
One night stay
Stayed one night.
Why is the reception area and rooms so dark? Struggled to see the slot in the self check in screen to insert key.
Very limited Vegaterian options in the restaurant.
Rooms dusty and could do with a deep clean, especially the shower area.
Staff that I interacted with were pleasant.
Why is the reception area and rooms so dark? Struggled to see the slot in the self check in screen to insert key.
Very limited Vegaterian options in the restaurant.
Rooms dusty and could do with a deep clean, especially the shower area.
Staff that I interacted with were pleasant.
Reakce hotelu
Komentář přidán: 17. 5. 2026
Hi Scott,
Thank you for sharing your feedback following your recent stay with us.
We’re pleased to hear that you found our team pleasant during your visit, and we appreciate you taking the time to highlight this.
In relation to the lighting, we understand your comments. The lower lighting throughout reception and the rooms is part of the hotel’s overall design aesthetic, aimed at creating a more relaxed and ambient environment. That said, we appreciate that this may not suit everyone, and we will keep your feedback in mind as we continue to review the guest experience.
We’re also sorry to hear that the cleanliness of the room and shower area did not meet expectations. This certainly isn’t the standard we aim to deliver, and we will be addressing this with our housekeeping team, including a focus on deeper cleaning.
Thank you as well for your comments regarding vegetarian options in the restaurant. We are currently reviewing our menus, and feedback like yours helps guide improvements in this area.
We appreciate your honest feedback and hope to have the opportunity to provide you with a much-improved experience on your next stay.
Kind regards,
Shawn
Thank you for sharing your feedback following your recent stay with us.
We’re pleased to hear that you found our team pleasant during your visit, and we appreciate you taking the time to highlight this.
In relation to the lighting, we understand your comments. The lower lighting throughout reception and the rooms is part of the hotel’s overall design aesthetic, aimed at creating a more relaxed and ambient environment. That said, we appreciate that this may not suit everyone, and we will keep your feedback in mind as we continue to review the guest experience.
We’re also sorry to hear that the cleanliness of the room and shower area did not meet expectations. This certainly isn’t the standard we aim to deliver, and we will be addressing this with our housekeeping team, including a focus on deeper cleaning.
Thank you as well for your comments regarding vegetarian options in the restaurant. We are currently reviewing our menus, and feedback like yours helps guide improvements in this area.
We appreciate your honest feedback and hope to have the opportunity to provide you with a much-improved experience on your next stay.
Kind regards,
Shawn
Cestující rodiny
Komentář přidán: 3. 5. 2026
Ubytován/a od duben 2026
Decent room with everything you need and free parking parkimb
Friendly and very helpful staff (special mention to Tino who was exceptional and brunnette lady from reception who were both so accommodating with our extension over Easter and late check out as well as Maryanne and Ivette in housekeeping who went over and beyond with our requests. Bar and dining was mostly closed when I would trek down so we mostly ordered ubereats or went to local restaurants. While location is away from main shopping area it's perfect for a family or quiet getaway. Clean room, bathroom and comfortable bed with all necessary amenities like microwave and small sink. Pool, gym and gaming areas were adequate. Availability of products although slightly dear to purchase in reception is awesome saving a dash to shops. Dining Food wasn't great and there was a large group with a function but only 1 staff member cooking with another clearing and replenishing so many of us were waiting on food at breakfast buffet that timeframe ended so I wouldn't recommend their $30 breakfast. If you need to use sofabed request the room with newer sofa and thicker mattress as the old sofas while comfortable to sit are terrible as the mattress is super thin more like a topper. Free parking and quick auto check-in is always a bonus. The staff is their biggest asset and made us overlook the flaws. We will be back.
Reakce hotelu
Komentář přidán: 17. 5. 2026
Hi Matelitak2025,
Thank you for taking the time to share such a detailed review following your stay with us in May.
It’s wonderful to hear that you enjoyed the comfort of the room, the convenience of free parking, and our facilities. We’re especially pleased that our team left such a positive impression, thank you for recognising Tino, our reception team member, along with Maryanne and Ivette in Housekeeping. We’ll be sure to pass on your kind feedback, as they will really appreciate it.
We also appreciate your honest comments regarding your dining experience. We’re sorry to hear that breakfast did not meet expectations and that service levels were impacted during a busy period. This is valuable feedback, and we’ll be reviewing this with the team to improve both food quality and service delivery moving forward.
Thank you as well for highlighting the sofa bed experience, this is helpful for us, and we’ll continue working on upgrades to ensure a more comfortable stay for all guests. We currently have 50% of the hotel replaced with new sofa beds & am aiming to complete the remaining 50% over the next 12 months. Please feel free to ask for a room with e new sofa beds when booking next.
We’re delighted to hear that despite these areas, our team and overall offering made your stay enjoyable enough for a return visit. We look forward to welcoming you back again soon.
Kind regards,
Shawn
Thank you for taking the time to share such a detailed review following your stay with us in May.
It’s wonderful to hear that you enjoyed the comfort of the room, the convenience of free parking, and our facilities. We’re especially pleased that our team left such a positive impression, thank you for recognising Tino, our reception team member, along with Maryanne and Ivette in Housekeeping. We’ll be sure to pass on your kind feedback, as they will really appreciate it.
We also appreciate your honest comments regarding your dining experience. We’re sorry to hear that breakfast did not meet expectations and that service levels were impacted during a busy period. This is valuable feedback, and we’ll be reviewing this with the team to improve both food quality and service delivery moving forward.
Thank you as well for highlighting the sofa bed experience, this is helpful for us, and we’ll continue working on upgrades to ensure a more comfortable stay for all guests. We currently have 50% of the hotel replaced with new sofa beds & am aiming to complete the remaining 50% over the next 12 months. Please feel free to ask for a room with e new sofa beds when booking next.
We’re delighted to hear that despite these areas, our team and overall offering made your stay enjoyable enough for a return visit. We look forward to welcoming you back again soon.
Kind regards,
Shawn
Anonymní cestovatel
Komentář přidán: 19. 4. 2026
Ubytován/a od duben 2026
Great rooms. Very clean. Breakfast is a great selection. Reception staff always friendly.
Velmi dobrá lokalita
32 Cricketers Arms Road, Prospect, Sydney, 2148, Austrálie|29,37 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
Přistýlky jsou k dispozici zdarma, podle velikosti pokoje.
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