Apparthotel Le Hüb Grenoble
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Více o hotelu Apparthotel Le Hüb Grenoble
Apparthotel Le Hüb Grenoble
Located near a boardwalk/promenade, Privilodges Le Hüb Grenoble is in Secteur 1 neighborhood and is connected to a rail/subway station. Grenoble-Bastille Cable Car and Grenoble Seyssins Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chartreuse Regional Nature Park and Cuves de Sassenage. Magasin Centre National d’Art Contemporain and Jardin des Dauphins are also worth visiting. Be sure not to miss outdoor adventures like rock climbing, hiking/biking trails, and mountain biking, or hop on a bike rental nearby and take a self-guided tour around the aera. This smoke-free aparthotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. WiFi in public areas is free. Additionally, laundry facilities, a free grocery shopping service, and an arcade/game room are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a stovetop, premium bedding, and an espresso maker. Housekeeping is available on request. Privilodges Le Hüb Grenoble offers 119 air-conditioned accommodations with espresso makers and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the aparthotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
FR
Komentář přidán: 25. 1. 2026
Ubytován/a od leden 2026
Nice welcome un Sunday
Reakce hotelu
Komentář přidán: 27. 1. 2026
Nous vous remercions sincèrement pour votre retour. L’accueil est au cœur de notre métier et constitue une valeur fondamentale de notre établissement. Nous sommes ravis que vous ayez perçu et apprécié l’attention que nous portons à chaque client. Votre satisfaction est notre meilleure reconnaissance et motive quotidiennement nos équipes.
La direction
Komentář přidán: 11. 6. 2026
Ubytován/a od červen 2026
When I reported the issue the next morning, it was fixed immediately. While I appreciated the quick resolution, I had already lost an entire night of sleep.
What disappointed me most was the lack of any apology. The staff member handled the issue in a cold and matter-of-fact manner, and I left reception without hearing a single apology.
After I later submitted a complaint, the hotel claimed that an apology had been given and suggested that I may not have understood it because of the language. I find this difficult to accept. I lived in French-speaking countries for eight years and graduated from a French university. A simple apology is not something I would fail to understand.
The hotel has since apologized in writing, yet it continues to deny that no apology was offered during our face-to-face interaction. That response has been more disappointing than the technical issue itself.
After reading several other reviews, I also noticed a recurring pattern in which the hotel appears reluctant to acknowledge mistakes and instead offers explanations or shifts responsibility elsewhere. I hope my impression is wrong, but I have a feeling the response to this review may follow a similar pattern.
Based on my experience, I cannot recommend this hotel.
Komentář přidán: 15. 5. 2026
Ubytován/a od květen 2026
Staff we dealt with were attentive and informative
However within 2 hours of being a the hotel ( we were parked directly outside the front of the hotel )
Our van was broken into 90% of our luggage and personal items taken ( ruining the 2nd week of our touring break ) - and rendering the van unusable due to two windows being smashed (no way of securing the van overnight etc)
Hotel acknowledged difficulties in the area and did advise no belongings on show - which all were heeded as locked in a rear -out of sight compartment not on show at all
If you stay in this budget hotel be sure to park in the nearby multi story ( ridiculously expensive) this rendering the hub not good value overall
Komentář přidán: 10. 8. 2026
Ubytován/a od červenec 2026
Komentář přidán: 30. 12. 2025
Ubytován/a od prosinec 2025
We won't come back.
We are 15 people.
On arrival we get the car broken and stripped of our Christmas presents left in the car while we take the keys and go to see our apartment.
According to the receptionist: "yes it happens", "no there is no camera in and around the hotel".
Do not take into account the display that says "establishment under video surveillance", it is for the decoration, like the globes cameras glued to the ceiling.
Although it is not directly due to the hotel I wanted to highlight the obvious lack of interest of the staff and especially warn potential travelers that the street is not safe. It is monitored by people organized enough to strip a vehicle in 20 minutes.
We were given a piece of paper with the address of the police station.
The Staff after our mishap met to decide to think carefully about warning people not to leave anything visible in cars. Too bad they didn't think about it before.
Attention the hotel has parking but it is paid and unsupervised (the reception insists on this). It is also visited we saw broken glass pieces also in the parking lot.
Dedication to Abritel, it would be nice to warn at the time of booking.
For the decoration well it's not crazy (anchoring 2000s) but it's okay.
The establishment speaks of coffee makers available. They are Senseo regardless of the size of the apartment. You can have welcome pods but remember to ask them we were 7 and did not have them in the apartment
The accommodation for 4 (we had booked 2) the living room is small, one of them had lifts in the pipes with smells. Problem solved during the stay.
Cleaning is badly done on arrival. The toilet bowl was dirty, fridge not cleaned. We had no brushes, we had to borrow it and give our name for the little cleanup of the start. When I went to return it as requested, I was told to leave it in the apartment. So I had to explain.
During the stay a key/card disappeared. We searched everywhere and notified the staff. I had to go and ask for our door code to be changed and learned at that time that the one on the front door (when the card doesn't work) had been changed. We didn't know... if I hadn't gone we didn't have the right code to enter....
If after all this you go anyway.
The large apartments are all in the same wing on the same floor (the 8th). So if you are a big group book live if you do not want to be too scattered in the complex.
Anyway avoid going through Abritel because they give unclear information and are not the usual provider of the hotel who could no longer find my reservation because without me knowing as Abritel had named it with my Google name and not my last name.
Our accommodation for 7 is the good surprise. Good size for the living room we could spend the 15 without worries. Functional, well heated. Bed linen and towels provided and clean.
The bedding is very good and quiet. We slept well.
Despite our misadventures the rest of the stay went well.
If we were to return we would search outside Grenoble.
Reakce hotelu
Komentář přidán: 5. 1. 2026
Comme déjà répondu sur une autre site :
Cher Taka Glo
Nous avons pris connaissance de votre commentaire et souhaitons apporter plusieurs précisions afin de rétablir les faits et clarifier certains points.
La vidéosurveillance de notre établissement concerne exclusivement les parties intérieures de la résidence. Conformément à la réglementation en vigueur, il est strictement interdit de filmer la voie publique. Nous ne pouvons donc ni surveiller ni sécuriser l’espace extérieur. Comme dans toute zone urbaine, des actes de délinquance peuvent malheureusement survenir et il appartient, dans ce cas, aux personnes concernées de déposer plainte auprès des autorités compétentes. Il ne relève pas de la responsabilité de l’établissement de gérer ce type de situation.
Le parking est clairement indiqué comme payant et non surveillé. Il est également précisé, à plusieurs endroits (réception et ascenseurs), qu’aucun objet ne doit être laissé visible dans les véhicules, en raison de risques de vandalisme connus et malheureusement inhérents à toute zone urbaine. Il s’agit de simples règles de bon sens, rappelées à l’ensemble de notre clientèle.
Concernant la sécurité intérieure, vous évoquez le changement de codes d’accès. Celui-ci a été effectué précisément dans un souci de sécurité, et vous en avez été informée. Il est donc paradoxal de nous reprocher à la fois un manque de sécurité et les mesures mises en place pour la renforcer.
S’agissant de l’organisation interne, il n’est bien entendu pas nécessaire que quinze personnes se déplacent simultanément pour récupérer une carte d’accès ; une seule personne suffit. Par ailleurs, contrairement à ce que vous indiquez, nos grands appartements ne sont pas tous situés dans la même aile du bâtiment : leur répartition dépend des disponibilités au moment de la réservation.
Concernant la décoration, de nombreuses photos fidèles à la réalité sont disponibles en ligne avant toute réservation. Chaque client peut ainsi se faire une idée précise du style et de l’ambiance de l’établissement avant son arrivée.
Nous prenons néanmoins note de vos remarques concernant le ménage et certains équipements, qui ont été transmises aux équipes concernées afin d’améliorer nos prestations.
Enfin, nous relevons que malgré ces désagréments, vous soulignez le confort du logement principal, la qualité de la literie, le calme ainsi que la fonctionnalité des espaces, éléments essentiels pour un séjour agréable.
Nous vous remercions pour votre retour et espérons que ces précisions permettront de mieux comprendre le cadre et les limites de nos prestations.
Cordialement,
HUB team
Lokalita
25 Avenue Doyen Louis Weil, Secteur 1, Grenoble, 38000, Francie|1,1 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
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