Maxx Hotel Sanssouci Potsdam
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Fitcentrum
Lázně
24hodinová recepční služba
Restaurace
Více o hotelu Maxx Hotel Sanssouci Potsdam
Maxx Hotel Sanssouci Potsdam
Tento unikátní hotel se nachází vedle proslulého parku Sanssouci v centru Postupimi a nabízí ubytování v docházkové vzdálenosti od všech atrakcí. Ve všech prostorách je k dispozici bezplatné Wi-Fi.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 21. 10. 2025
Ubytován/a od říjen 2025
Surpassed my expectations. Stayed at the Maxx for a mini conference and was significantly impressed. My room was on the top 4th floor which provided a great view of the rooftops on Potsdam.
Everyone and everything with the Maxx went well: clean room and hotel. Attentive staff. The best location in terms of Sanssouci Park, area restaurants, and easy accessible to the tram or buses.
Everyone and everything with the Maxx went well: clean room and hotel. Attentive staff. The best location in terms of Sanssouci Park, area restaurants, and easy accessible to the tram or buses.
Cestující rodiny
Komentář přidán: 22. 6. 2026
Ubytován/a od červen 2026
A Big Disappointment
I was very disappointed with MAXX Hotel Sanssouci because I am familiar with the Steigenberger brand and have stayed at some lovely hotels. The only good thing I can say is the location is great - walking distance from town and the beautiful Sanssouci Park. The hotel itself is very dated, and our room had an overpowering smell of bleach, it was so bad we had to buy room scent to make it bearable. Although I was offered the possibility of an upgrade before checking in, when I tried to get one, I was denied. The room was overly warm and just didn’t feel clean, and the shower dripped constantly. The parking garage was tiny, it was pay-to-park, and not available on our second night. For the price of this hotel, I absolutely would not recommend it.
Cestující rodiny
Komentář přidán: 21. 6. 2026
Ubytován/a od červen 2026
We had to get upset multiple times even though we wanted to relax.
The staff was overwhelmed, there was no greeting, and the room was charged to us multiple times, as was the parking. How can something like this happen multiple times with good accounting? Such matters must be checked before one goes to the trouble of writing a letter and hanging it on our room door. The room had no coat hooks, and placing only one chair in a shared room did not seem appropriate for a 4-star hotel. The location is great, and the breakfast was also good.
Cestující rodiny
Komentář přidán: 8. 6. 2026
Ubytován/a od červen 2026
Always nice, though now with some drawbacks.
We have been staying at the MAXX Steigenberger for years. We always enjoy coming back because the location and the breakfast buffet, with the option to eat outside, are simply top-notch. The service and friendliness of the breakfast staff are always excellent.
However, cleanliness and comfort are increasingly declining (e.g., holes in sheets and towels, large stains on the flooring, no emptying of trash bins/towel changes/toilet paper refills during the 3-day stay, dirty tabletop on the balcony table...) Perhaps it will improve again next year.
However, cleanliness and comfort are increasingly declining (e.g., holes in sheets and towels, large stains on the flooring, no emptying of trash bins/towel changes/toilet paper refills during the 3-day stay, dirty tabletop on the balcony table...) Perhaps it will improve again next year.
Pár
Komentář přidán: 22. 5. 2026
Ubytován/a od květen 2026
Ideal location, disappointing service
My wife and I spent four nights at this hotel during our trip to Potsdam in early May this year, and here's our experience:
1. The location is ideal, especially for those traveling without a car. The hotel is located on a quiet street a few dozen meters from Luizenplatz and a few hundred meters from the entrance to Sanssouci Park. There are many restaurants, a pedestrian shopping area, and several public transportation stops nearby.
2. The building is in very good condition. It was renovated several years ago, and there are no signs of wear or tear on the building or the rooms.
3. Food - the breakfast was decent, but nothing exceptional. The selection is fairly standard for a German four-star hotel. The fruit selection was a bit limited, even considering it's May. There's a restaurant, but the menu didn't inspire any interest.
3. Room - We stayed in a Deluxe Room. The size was as expected. There was no balcony, but the hotel clearly states when booking that not all rooms of this class have one.
The bathroom is small and extremely inconvenient. The toilet and shower are located together in a small space without adequate ventilation. There's either no forced-air ventilation, or it's so weak that its presence is unnoticeable. The only place to hang towels is on the shower door handle (it swings outward, so everything drips onto the laminate floor, and there's no floor drain). So the towels don't dry. This wouldn't be a big deal, but they don't change them without a special request. Usually, in hotels, just placing the towels on the shower floor in the morning is enough to get them replaced, but no one checks this here.
The room is sparsely furnished – what's there is of good quality, but it's clearly not enough. The bed is okay. There are no nightstands, only two open shelves. The chair is quite nice, but there's nowhere for another person to sit except on the ottoman, and sitting on a backless ottoman for long is uncomfortable. There are no chairs, not a single one, despite the ample space in the room. There's no table as such. There's a 35-centimeter-deep board bolted to the wall, proudly called a desk. The ottoman sits right next to it.
The closet is very small, with barely any hangers.
The cheaper rooms have a kettle and bags of tea, coffee, sugar, and powdered coffee whitener. The De Luxe room promises a coffee machine instead, and it does have one, but it's extremely basic. It makes one type of coffee from capsules and doesn't even dispense boiling water. It comes with four capsules, four sugar packets, and four powdered coffee whitener packets. There's no tea. Over the course of four days, they only replenished the powdered coffee whitener, which we didn't use, but they didn't bother to refill the sugar we used.
I have to give the staff credit – they provided a kettle upon our first request, but they didn't bother to provide tea.
4. Cleanliness
Overall, the hotel is clean. The room was decently cleaned upon arrival, except for some dust on the bottom bunks near the bed. During your stay, cleaning is only upon request, and you're required to request it by 4 PM the day before (in practice, it can be done the same day). This wouldn't be a bad thing, but they also don't check for towels or the availability of coffee, sugar, or tea.
5. Staff
While very friendly, they're ineffective. The current shift forgets to pass on requests to the next. One day, we returned tired and sweaty after a long walk to find the towels still lying on the shower floor – even though we'd never requested cleaning for that day. It took three visits to reception and an hour to change the towels—each time they smiled, nodded, and said "right now," but there was no result.
All in all, this is not the standard of facilities or service one expects from a four-star hotel belonging to a reputable chain. Given that our previous experiences with hotels in this chain had been quite positive, this disappointment felt all the more bitter.
1. The location is ideal, especially for those traveling without a car. The hotel is located on a quiet street a few dozen meters from Luizenplatz and a few hundred meters from the entrance to Sanssouci Park. There are many restaurants, a pedestrian shopping area, and several public transportation stops nearby.
2. The building is in very good condition. It was renovated several years ago, and there are no signs of wear or tear on the building or the rooms.
3. Food - the breakfast was decent, but nothing exceptional. The selection is fairly standard for a German four-star hotel. The fruit selection was a bit limited, even considering it's May. There's a restaurant, but the menu didn't inspire any interest.
3. Room - We stayed in a Deluxe Room. The size was as expected. There was no balcony, but the hotel clearly states when booking that not all rooms of this class have one.
The bathroom is small and extremely inconvenient. The toilet and shower are located together in a small space without adequate ventilation. There's either no forced-air ventilation, or it's so weak that its presence is unnoticeable. The only place to hang towels is on the shower door handle (it swings outward, so everything drips onto the laminate floor, and there's no floor drain). So the towels don't dry. This wouldn't be a big deal, but they don't change them without a special request. Usually, in hotels, just placing the towels on the shower floor in the morning is enough to get them replaced, but no one checks this here.
The room is sparsely furnished – what's there is of good quality, but it's clearly not enough. The bed is okay. There are no nightstands, only two open shelves. The chair is quite nice, but there's nowhere for another person to sit except on the ottoman, and sitting on a backless ottoman for long is uncomfortable. There are no chairs, not a single one, despite the ample space in the room. There's no table as such. There's a 35-centimeter-deep board bolted to the wall, proudly called a desk. The ottoman sits right next to it.
The closet is very small, with barely any hangers.
The cheaper rooms have a kettle and bags of tea, coffee, sugar, and powdered coffee whitener. The De Luxe room promises a coffee machine instead, and it does have one, but it's extremely basic. It makes one type of coffee from capsules and doesn't even dispense boiling water. It comes with four capsules, four sugar packets, and four powdered coffee whitener packets. There's no tea. Over the course of four days, they only replenished the powdered coffee whitener, which we didn't use, but they didn't bother to refill the sugar we used.
I have to give the staff credit – they provided a kettle upon our first request, but they didn't bother to provide tea.
4. Cleanliness
Overall, the hotel is clean. The room was decently cleaned upon arrival, except for some dust on the bottom bunks near the bed. During your stay, cleaning is only upon request, and you're required to request it by 4 PM the day before (in practice, it can be done the same day). This wouldn't be a bad thing, but they also don't check for towels or the availability of coffee, sugar, or tea.
5. Staff
While very friendly, they're ineffective. The current shift forgets to pass on requests to the next. One day, we returned tired and sweaty after a long walk to find the towels still lying on the shower floor – even though we'd never requested cleaning for that day. It took three visits to reception and an hour to change the towels—each time they smiled, nodded, and said "right now," but there was no result.
All in all, this is not the standard of facilities or service one expects from a four-star hotel belonging to a reputable chain. Given that our previous experiences with hotels in this chain had been quite positive, this disappointment felt all the more bitter.
Vynikající lokalita
Allee nach Sanssouci 1, Postupim, 14471, Německo|1,93 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
ve věku 7 let a starší
1 334 Kč (EUR55) za osobu a noc
ve věku 6 let a mladší
Zdarma
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Cena snídaně
607 Kč (≈ 25 EUR) za osobu
Čas snídaně
07:00–11:00 od sobota do neděle
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Please note that only guests of our H-Rewards points program receive a ticket for public transport in Berlin and Potsdam free of charge. Please note that the fitness centre is not on site, but a 10-minute walk away and guests get free entrance.
Hotel přijímá následující platební metody:
Cash
UnionPay QuickPass
Maxx Hotel Sanssouci Potsdam: Často kladené otázky
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