Radisson Hotel Graz
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Fitcentrum
24hodinová recepční služba
Kouření zakázáno
Více o hotelu Radisson Hotel Graz
Radisson Hotel Graz
Radisson Hotel Graz se nachází ve uŠtýrském Hradci v regionu Štýrsko a nabízí bar. Štýrský Hradec hlavní vlakové nádraží se nachází 400 metrů daleko a Murinsel 1,4 km.
Hodnocení na 
Individuální cestující
Komentář přidán: 17. 7. 2026
Ubytován/a od červenec 2026
Central location
Very central location, only a few minutes' walk from the train station. Reception and breakfast area very nice, but too small. During my travel period, there were apparently several bus tour groups at the hotel, which resulted in bottlenecks both at check-in and the next morning at breakfast around 7:00 a.m. Room nice and very clean, bathroom top-notch. Point of criticism - parking fees were charged to my bill without being asked, which I unfortunately only noticed at home. My mistake.
Reakce hotelu
Komentář přidán: 23. 7. 2026
Lieber Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit Ihrem Aufenthalt im Radisson Hotel Graz zu teilen.
Es freut uns sehr, dass Ihnen unsere zentrale Lage, die Sauberkeit Ihres Zimmers sowie unser Badezimmer gefallen haben. Auch Ihr Lob für den Empfangs- und Frühstücksbereich wissen wir sehr zu schätzen.
Gleichzeitig bedanken wir uns für Ihre konstruktiven Hinweise. Wir bedauern, dass es aufgrund mehrerer Reisegruppen zu Wartezeiten beim Check-in und während des Frühstücks gekommen ist. Bitte entschuldigen Sie die entstandenen Unannehmlichkeiten. Ihr Feedback hilft uns dabei, unsere Abläufe weiter zu optimieren.
Besonders bedauern wir die Unstimmigkeit bezüglich der Parkgebühren auf Ihrer Rechnung. Selbstverständlich sollte eine solche Position nur nach vorheriger Absprache verrechnet werden. Wir möchten Sie bitten, sich direkt mit unserem Team in Verbindung zu setzen, damit wir den Sachverhalt prüfen und gegebenenfalls eine passende Lösung finden können.
Wir würden uns freuen, Sie trotz dieser Erfahrungen bei einem zukünftigen Aufenthalt wieder bei uns begrüßen zu dürfen und Sie dann rundum von unserem Service zu überzeugen.
Mit freundlichen Grüßen,
Pierre Nekoula
Front Office Supervisor
Radisson Hotel Graz
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit Ihrem Aufenthalt im Radisson Hotel Graz zu teilen.
Es freut uns sehr, dass Ihnen unsere zentrale Lage, die Sauberkeit Ihres Zimmers sowie unser Badezimmer gefallen haben. Auch Ihr Lob für den Empfangs- und Frühstücksbereich wissen wir sehr zu schätzen.
Gleichzeitig bedanken wir uns für Ihre konstruktiven Hinweise. Wir bedauern, dass es aufgrund mehrerer Reisegruppen zu Wartezeiten beim Check-in und während des Frühstücks gekommen ist. Bitte entschuldigen Sie die entstandenen Unannehmlichkeiten. Ihr Feedback hilft uns dabei, unsere Abläufe weiter zu optimieren.
Besonders bedauern wir die Unstimmigkeit bezüglich der Parkgebühren auf Ihrer Rechnung. Selbstverständlich sollte eine solche Position nur nach vorheriger Absprache verrechnet werden. Wir möchten Sie bitten, sich direkt mit unserem Team in Verbindung zu setzen, damit wir den Sachverhalt prüfen und gegebenenfalls eine passende Lösung finden können.
Wir würden uns freuen, Sie trotz dieser Erfahrungen bei einem zukünftigen Aufenthalt wieder bei uns begrüßen zu dürfen und Sie dann rundum von unserem Service zu überzeugen.
Mit freundlichen Grüßen,
Pierre Nekoula
Front Office Supervisor
Radisson Hotel Graz
Anonymní cestovatel
Komentář přidán: 28. 8. 2026
Ubytován/a od srpen 2026
Super hotel with is good located. Staff is very friendly and helpful. Shops and restaurants close by. Amazing breakfast. See you soon
Pár
Komentář přidán: 27. 8. 2026
Ubytován/a od srpen 2026
Great location, but cleanliness and Wi-Fi need improvement
We had a mixed experience at this hotel. There were several positives: the location was good, the staff were friendly, and check-in was quick and easy.
The beds were comfortable, the shower had excellent water pressure and temperature, and the room had good noise insulation - we couldn’t hear any street noise during our stay. It was also a nice touch to have conditioner provided in the shower, which isn’t always common in Europe.
Unfortunately, there were also a number of issues that detracted from our stay. The room wasn’t particularly clean when we arrived. The rubbish bin still contained food items from the previous guests, and the mini-bar fridge had spilled milk/yoghurt inside, which I had to clean before we could use it.
The standard room is also very, very small, and it was difficult to find enough space to comfortably store two suitcases. The internet was another major disappointment, with a very poor connection and several occasions where we were unable to connect at all.
Perhaps most surprisingly, despite booking more than six months in advance, my husband and I were allocated two separate single beds. Given that we were travelling as a couple and had booked so far in advance, this was quite disappointing.
Overall, the hotel has a good location, friendly staff and some comfortable amenities, but the cleanliness issues, extremely small room, unreliable Wi-Fi and bed arrangement were disappointing and would make us hesitant to stay again.
The beds were comfortable, the shower had excellent water pressure and temperature, and the room had good noise insulation - we couldn’t hear any street noise during our stay. It was also a nice touch to have conditioner provided in the shower, which isn’t always common in Europe.
Unfortunately, there were also a number of issues that detracted from our stay. The room wasn’t particularly clean when we arrived. The rubbish bin still contained food items from the previous guests, and the mini-bar fridge had spilled milk/yoghurt inside, which I had to clean before we could use it.
The standard room is also very, very small, and it was difficult to find enough space to comfortably store two suitcases. The internet was another major disappointment, with a very poor connection and several occasions where we were unable to connect at all.
Perhaps most surprisingly, despite booking more than six months in advance, my husband and I were allocated two separate single beds. Given that we were travelling as a couple and had booked so far in advance, this was quite disappointing.
Overall, the hotel has a good location, friendly staff and some comfortable amenities, but the cleanliness issues, extremely small room, unreliable Wi-Fi and bed arrangement were disappointing and would make us hesitant to stay again.
Pár
Komentář přidán: 13. 8. 2026
Ubytován/a od srpen 2026
Unpleasant receptionist, ignoring guests, and disrespectful treatment
My girlfriend and I are both Radisson Rewards VIP members, and we are very disappointed with how this hotel treated us. Breakfast was good and the room itself was fine, but that's where the positives end. When my girlfriend asked about an early check-in at the front desk, the receptionist was rude to her. Before our stay, the hotel confirmed in writing by email that VIP members receive a welcome card, a small chocolate, and early chcek in/check out if available. We received none of this at check-in, and our VIP status wasn't even acknowledged by the front desk. We followed up by email afterward asking about it, and the hotel simply never replied. Promising something in writing and then not delivering it — and then ignoring your guests when they follow up — is a total lack of respect for the guest. We will not be returning to this hotel.
Reakce hotelu
Komentář přidán: 14. 8. 2026
Dear guest,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay did not reflect the level of courtesy and recognition you anticipated and deserve.
It is disappointing to learn that interactions at the front desk fell short of the warm, professional welcome our team strives to provide. Every guest should feel valued and respected from arrival to departure.
We also understand how important it is for benefits and acknowledgments to be handled smoothly and consistently. Your feedback is a reminder of the standards we aim to uphold for all guests and members.
We appreciate you noting the aspects you enjoyed, such as breakfast and the room, and we regret that other elements detracted from your overall impression. Our goal is for every visit to feel seamless, attentive, and rewarding.
If you are willing, please email us again at info.graz@radisson.com, as we unfortunately did not receive your previous message.
Thank you again for bringing this to our attention. We hope you might reconsider in the future so we have an opportunity to provide the elevated experience our team is committed to delivering.
Kind regards,
The Team of Radisson Hotel Graz
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay did not reflect the level of courtesy and recognition you anticipated and deserve.
It is disappointing to learn that interactions at the front desk fell short of the warm, professional welcome our team strives to provide. Every guest should feel valued and respected from arrival to departure.
We also understand how important it is for benefits and acknowledgments to be handled smoothly and consistently. Your feedback is a reminder of the standards we aim to uphold for all guests and members.
We appreciate you noting the aspects you enjoyed, such as breakfast and the room, and we regret that other elements detracted from your overall impression. Our goal is for every visit to feel seamless, attentive, and rewarding.
If you are willing, please email us again at info.graz@radisson.com, as we unfortunately did not receive your previous message.
Thank you again for bringing this to our attention. We hope you might reconsider in the future so we have an opportunity to provide the elevated experience our team is committed to delivering.
Kind regards,
The Team of Radisson Hotel Graz
Anonymní cestovatel
Komentář přidán: 6. 8. 2026
Ubytován/a od červenec 2026
Rom is nice, nice location and everything is clean but idk I felt little bit off because I speak English or so idk just felt like not welcoming but everything is really good there expect for the staff
Velmi dobrá lokalita
ANNENSTRASSE 67, Katastralgemeinde Gries, Štýrský Hradec, 8020, Rakousko|1,49 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
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Radisson Hotel Graz: Často kladené otázky
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