Stella Beach Hotel
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Více o hotelu Stella Beach Hotel
Stella Beach Hotel
Stella Beach Hotel se nachází v destinaci Panormos Rethymno a nabízí ubytování s sezónním venkovním bazénem, neplaceným soukromým parkovištěm, zahradou a sdíleným loungem. Pláž Panormos je 1,5 km daleko.
Komentář přidán: 20. 5. 2026
Ubytován/a od květen 2026
Relaxing
Komentář přidán: 11. 9. 2025
Ubytován/a od září 2025
The location is fantastic but we probably wouldn't come back.
Advantages:
- the seclusion. If you have a room with sea view, you only hear the main street minimally. It's just ocean noise.
- the calm. There were always very few people at breakfast/dinner/by the pool.
- the view of the sea! Just fantastic.
- the pool!
- the air conditioning. Definitely necessary depending on travel time.
- the short walk to the village. You are quickly in the center of town on foot. This is really super nice with small alleys, restaurants, souvenir shops and supermarkets.
- the warmth of the owner. I'll come back to that in a minute.
Disadvantages
- the calm. There is simply no sow in the hotel in German. Difficult to talk to staff there.
- the cleanliness. Our room was not well cleaned at check-in. At the breakfast buffet you can discover a few cat hairs.
- At the pool, the tables (at least at the back of the roof) are not cleaned, as is the floor there.
- the pool rubs off.
- the beach is pebble and a bit difficult to reach. In the village at the port is a fantastic sandy beach.
- the room. 1 shelf + the desk. Clothes rail with no less than 1 hanger on it. Hooks on the wall would also help. In the bathroom except for the edge of the narrow window no shelf space.
- the warmth. The lady who is there in the evening gives the impression that she wishes no one was there.
- the lack of professionalism. Sorry, but while the guests are having breakfast on their mobile phones looking visible somewhere to chill instead of care? And sitting around after breakfast watching TV, even though I can think of 1,000 things to do? Our rain shower is on the 2nd or 3rd. Day fell apart. At the reception desk (which was occupied at least in the evening), the part was received in disbelief and thought that it would be pickled in vinegar. Tjoa we did not get it back until the end of the holiday (were 2 weeks there) and could not use the rain shower. The mounting of the normal shower head was also defective. There was no response to a request by email weeks before the trip. There was no hand paper in the bathroom by the foyer until the end. Drinking at the pool was also more of a matter of luck, mostly nobody was there.
- the food. Breakfast was always the same - 1 cheese, 1 salami, 1 sausage, 1 type of jam, Nutella blend, honey, butter, cereal and cereal. Tomatoes (chaotically sliced), something with egg: a kind of casserole, cold fried eggs, hot or cold boiled eggs. Some kind of curd? Pickled vine leaves on alternate days, thick beans with tomato sauce, small croissants, sweet snails, Greek cheesecake (you never knew how old the things were) and bread or in Germany you would call it baguette or ciabatta. Not fresh times. Water, juice and Greek coffee.
- dinner at HP. We really went out to dinner so many times in 2 weeks! You got a note presented and were allowed to choose from 2 starters and so 3 - 5 main courses. The starter ALWAYS comes at the same time as the main course!!!! The food is hardly seasoned, served lovelessly, partly cold, boiled, the vegetables are not well sliced etc. pp. The food in the village and also in Chania and Rhetymno always tasted excellent! So bad.
Komentář přidán: 10. 9. 2025
Ubytován/a od červenec 2025
Potential wasted on mismanagement
Turning to the staff, we regret to say that we did not find the Welcoming and sympathy that we have seen in the majority of Cretans: little professionalism, little empathy, little ability to communicate (the managers speak little and bad English), little precision... in short, not the best! Furthermore, it should be noted that while Booking lists various activities proposed by the hotel (snorkerling, dance/cooking classes, massages etc.), this is not true: the hotel does not organize any of this. Still, it was reported on the site that sets of towels would be provided for the pool, instead this was immediately denied by the staff.
Turning to the food, the breakfast was bad: as for the savory, it is acceptable with a fair variety of proposals (fresh salad, eggs etc.), but for those who love dessert, you will find one or at most two options, very poor (cakes bought in the most substandard supermarkets, hot long-life milk, undrinkable and diluted coffee...), accompanied by sparkling juices like getorade. You will not find anything homemade or at least natural, local etc.. Regarding the dinner, you will be offered two / three appetizers and as many main courses and you can choose one of each, but the main courses will often be of poor quality (often clearly thawed). Not to mention the fact that they will be served directly on the outdoor tables without tablecloths or placemats of any kind. In addition, several times we had to wait a long time for dinner because the outdoor tables were too few compared to the hotel guests and therefore were already occupied when we went down for dinner.
The bar is almost constantly uninhabited!
Another aspect to emphasize: despite it is forbidden for guests to bring pets, here is full of cats that will climb on the sofas in the lobby, on the chairs and tables in the dining area, which you will also meet in the corridors of the rooms... we - being allergic to cat hair - did not like!
Another unpleasant note: despite the check-out is - on Booking and on their website - indicated at 12, in the structure we discovered that the check-out is at 11.
Another note is that although there are Wi-Fi networks available, these will only work in common areas, while in the room you will not have signal.
Finally, due to an oversight we had to extend the stay by one night and - in addition to the many difficulties in intercepting the person responsible to be able to agree - we were charged a higher cost than what appeared for the same night on Booking or on their own website. When we tried to point this out, there was nothing to do: with indifference and rudeness they held their position.
As much as the potential of the hotel is really high and can truly become a corner of paradise, the bad gesture makes its value expire a lot: we are not particularly demanding people, but when we are on vacation and rely on a hotel, we would like to receive that extra pampering and attention! If you want to come, go ahead, but with much lower expectations!
Komentář přidán: 22. 7. 2025
Ubytován/a od červenec 2025
The room wasn't appropriately clean but they cleaned every day and if we needed something, they helped.
The breakfast was good especially the beans and fruits.
We booked a sea-view room and it was fantastic.
Komentář přidán: 4. 9. 2024
Ubytován/a od srpen 2024
Nice and quiet family hotel with fantastic breakfast buffet and nice views
Velmi dobrá lokalita
Panormos Rethymno, 74057, Řecko
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
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