Royal Seginus
+ 88
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
Lázně
Více o hotelu Royal Seginus
Royal Seginus
Offering a seasonal outdoor and indoor pool, Royal Seginus is located in Lara. Guests can enjoy the Mediterranean breeze at the hotel's garden and terrace. The property has a kid's club and a playground on site. License number: 16388
Hodnocení na 
Cestující rodiny
Komentář přidán: 29. 8. 2026
Ubytován/a od září 2025
Beautiful Hotel
Very nice hotel with a lot of things to do. Very clean overall. Very good pools for adults and for kids. We really liked it.
Cestující rodiny
Komentář přidán: 29. 8. 2026
Ubytován/a od srpen 2026
Food is obviously not safe
Please take advice regarding the negative reviews. There were 8 family members 5 of us got sick so badly. There is some bad issues going on with the food hygiene. We went to see a dr who gave us antibiotics to stop the infection. We felt better within a couple of days .We didn't dare eat anything while we were there for the rest of the week luckily we only had 2 days left and very relieved to be going home to fully recover
Cestující rodiny
Komentář přidán: 28. 8. 2026
Ubytován/a od srpen 2026
BOOK SOMEWHERE ELSE!
We’re here as I write and have come to bed early, again!
If you are not from Turkey I would strongly advise you to book somewhere else. This is the worst hotel we have stayed at in Turkey and is definitely not 5 star as claimed. It’s 3-3.5 at best!
The food is terrible and that is being kind. Limited choice, badly or under cooked and so repetitive. The A La Carte restaurants are not included, even to use once. Room service is charged also, even for a sandwich that comes from the same place you can eat at for free. They do not have enough staff and you are constantly waiting for a table in the buffet restaurant and when you do finally get one they have to clean it down first while you stand there. Be prepared to wait each time you go to the bar! People we met were very ill with stomach cramps/sickness and didn’t eat for 3 days. There is a layer of dust in our room that I put an X on 5 days ago to make a point but this has still not been cleaned. Beds not changed either and we have had to ask for toilet rolls twice. Mini bars not refilled and very limited.
The entertainment team are OK but again it’s the same thing every single day, with the exact same music. There is nothing for a 14 year old to do unless they stay on the waterslides all day.
Gutted we picked this hotel so I hope this will help someone from not going through the same disappointment we’ve had.
If you are not from Turkey I would strongly advise you to book somewhere else. This is the worst hotel we have stayed at in Turkey and is definitely not 5 star as claimed. It’s 3-3.5 at best!
The food is terrible and that is being kind. Limited choice, badly or under cooked and so repetitive. The A La Carte restaurants are not included, even to use once. Room service is charged also, even for a sandwich that comes from the same place you can eat at for free. They do not have enough staff and you are constantly waiting for a table in the buffet restaurant and when you do finally get one they have to clean it down first while you stand there. Be prepared to wait each time you go to the bar! People we met were very ill with stomach cramps/sickness and didn’t eat for 3 days. There is a layer of dust in our room that I put an X on 5 days ago to make a point but this has still not been cleaned. Beds not changed either and we have had to ask for toilet rolls twice. Mini bars not refilled and very limited.
The entertainment team are OK but again it’s the same thing every single day, with the exact same music. There is nothing for a 14 year old to do unless they stay on the waterslides all day.
Gutted we picked this hotel so I hope this will help someone from not going through the same disappointment we’ve had.
Cestující rodiny
Komentář přidán: 25. 8. 2026
Ubytován/a od srpen 2026
DO NOT CHOOSE THE ROYAL SEGINUS AS A HOTEL, YOU WILL REGRET IT !!
I never write reviews for hotels as I find that you make the experience what you want it to be, in this case I will make the exception to my rule, and RECOMMEND YOU BOOK SOMEWHERE ELSE, AS THERE ARE PLENTY MORE TO CHOOSE FROM IN THIS WONERFUL COUNTRY AND LOCATION.
I have made a complaint to the Operator around the issues I faced, I hope that Families aiming to go there, consider them - listed below.
In summary worst apparent 5star hotel I have every been too, and I am being told by the Operator - " the ratings shown on our website are based on information supplied by the service provider and should be used as a guide rather than a guarantee"
1. Misrepresentation of Facilities and Hidden Restrictions
Neither your website nor the hotel's official literature mentions any height, age, or operational restrictions regarding the waterpark and funfair. Upon arrival, we were informed that my daughter was barred from using these amenities. Had these restrictions been transparently disclosed at the time of booking, I would never have selected this hotel.
2. Discriminatory Enforcement and Staff Hostility
The enforcement of these rules was inconsistent and biased. I personally witnessed numerous Turkish families with younger and shorter children using the waterpark and funfair facilities without issue. When my daughter attempted to use them, she was singled out and turned away by rude staff members. This clear bias caused immense, unnecessary distress to both my daughter and myself.
3. Substandard Five-Star Service
The hostile attitude toward foreign guests was evident throughout the entire resort. Hotel staff were consistently dismissive and unhelpful. Furthermore, the basic infrastructure was unacceptable for a five-star property, characterized by severe queues and painfully slow service at all bars and dining areas.
4. Failed In-Resort Resolution
I raised these issues immediately with your on-site Customer Services team. They were completely indifferent and made zero effort to resolve the situation or alleviate the impact on our holiday.
I have made a complaint to the Operator around the issues I faced, I hope that Families aiming to go there, consider them - listed below.
In summary worst apparent 5star hotel I have every been too, and I am being told by the Operator - " the ratings shown on our website are based on information supplied by the service provider and should be used as a guide rather than a guarantee"
1. Misrepresentation of Facilities and Hidden Restrictions
Neither your website nor the hotel's official literature mentions any height, age, or operational restrictions regarding the waterpark and funfair. Upon arrival, we were informed that my daughter was barred from using these amenities. Had these restrictions been transparently disclosed at the time of booking, I would never have selected this hotel.
2. Discriminatory Enforcement and Staff Hostility
The enforcement of these rules was inconsistent and biased. I personally witnessed numerous Turkish families with younger and shorter children using the waterpark and funfair facilities without issue. When my daughter attempted to use them, she was singled out and turned away by rude staff members. This clear bias caused immense, unnecessary distress to both my daughter and myself.
3. Substandard Five-Star Service
The hostile attitude toward foreign guests was evident throughout the entire resort. Hotel staff were consistently dismissive and unhelpful. Furthermore, the basic infrastructure was unacceptable for a five-star property, characterized by severe queues and painfully slow service at all bars and dining areas.
4. Failed In-Resort Resolution
I raised these issues immediately with your on-site Customer Services team. They were completely indifferent and made zero effort to resolve the situation or alleviate the impact on our holiday.
Cestující rodiny
Komentář přidán: 24. 8. 2026
Ubytován/a od srpen 2026
Ugly place.
We booked and paid a premium for a Junior Suite. On arrival we were dumped in a plain standard room facing the street, which is a very generous interpretation of the word "suite". It took a full 24 hours before anyone bothered to move us, so day one of our holiday was spent watching traffic instead of the sea.
The hotel is cramped. At mealtimes you don't so much dine as compete, because finding a free table turns into a small sporting event three times a day. The pool and beach follow the same rule, with clearly more guests than sunbeds, so unless you enjoy setting a dawn alarm to claim a lounger, tough luck. The beach itself is, to put it politely, not easy on the eyes.
Everything costs extra, and getting a simple drink with your meal is oddly difficult. The place is obviously overbooked and the waiters can't keep up, so you'll finish eating long before anything to drink turns up.
And the part that actually matters: our whole family got food poisoning. A hotel can be forgiven for a lot, but making its guests ill isn't on that list.
Credit where it's due, once we finally got the right room its standard was genuinely good. There was also a jacuzzi, which would have been lovely if it hadn't smelled like a sewer. For the prices they charge we expected far better, and we won't be back.
The hotel is cramped. At mealtimes you don't so much dine as compete, because finding a free table turns into a small sporting event three times a day. The pool and beach follow the same rule, with clearly more guests than sunbeds, so unless you enjoy setting a dawn alarm to claim a lounger, tough luck. The beach itself is, to put it politely, not easy on the eyes.
Everything costs extra, and getting a simple drink with your meal is oddly difficult. The place is obviously overbooked and the waiters can't keep up, so you'll finish eating long before anything to drink turns up.
And the part that actually matters: our whole family got food poisoning. A hotel can be forgiven for a lot, but making its guests ill isn't on that list.
Credit where it's due, once we finally got the right room its standard was genuinely good. There was also a jacuzzi, which would have been lovely if it hadn't smelled like a sewer. For the prices they charge we expected far better, and we won't be back.
Velmi dobrá lokalita
Lara Turizm Center, 07230 Antalya, Antalya, 07230, Turecko|16,88 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
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Royal Seginus: Často kladené otázky
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