Delta Hotels by Marriott Istanbul West
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu Delta Hotels by Marriott Istanbul West
Delta Hotels by Marriott Istanbul West
Hotel se nachází pouhých 30 minut jízdy od istanbulského letiště a 10 minut od výstaviště Istanbul Expo Center a nabízí apartmá s kuchyní i bez ní, wellness centrum, krytý bazén a parkoviště. License number: 12525
JP
Komentář přidán: 8. 4. 2026
Ubytován/a od duben 2026
Great complementary stay
The hotel was comfy but had only basic amenities. Located near the highway with nothing much nearby, save for a convenience store in a gas station across the street. They also have a shop within the premises, but was pretty expensive. Otherwise, I had a pleasant stay.
Komentář přidán: 18. 2. 2026
Ubytován/a od únor 2026
Above and Beyond !!’
Komentář přidán: 11. 7. 2026
Ubytován/a od červenec 2026
The waitress couldn't speak English. The kitchen couldn't cook. Coincidence? (Spoiler: its a strategy)
Four small burned patties, plain rice and a few dry potato wedges, all of it visibly straight from the freezer, then burned anyway, which takes talent. No sauce, no vegetables, no drinks either, no mercy. There was also a soup, and a chocolate pudding that had set into one solid block.
Nobody at our table ate any of the food, and looking around, the other tables weren't exactly fighting over their plates either. Photo attached, judge for yourself.
The only staff in sight was one young waitress who "couldn't speak English" — which, when you're serving food this bad to a room this unhappy, is obviously not an accident but a strategy. She was left completely alone to take the hits while the kitchen and management stayed safely out of sight.
Judging by the other reviews here, this exact (!) dinner has been served and complained about for years. At some point bad food stops being a mistake and becomes the menu.
What baffles me is the math. The rooms and breakfast are good enough to earn this hotel decent ratings — and management trades it all away, review after review, over this Twilight Zone disaster.
A little effort is the only missing ingredient; honestly, plain grilled cheese sandwiches would have made this room happier. Instead they've found the one approach where the food goes in the bin, the guests go hungry, and the stars go down — and they've stuck with it for years lol.
And if you're thinking you'll just book here and eat elsewhere, know that there are no restaurants or stores anywhere nearby. You're stuck with whatever you have left in your room. In our case, that was one bag of chips and a crying, hungry child. This is so wild.
Reakce hotelu
Komentář přidán: 14. 7. 2026
Thank you for taking the time to share your detailed feedback. We are pleased to learn that you appreciated the size of our rooms and enjoyed our breakfast. At the same time, we are genuinely sorry that your dinner experience did not meet your expectations.
We fully understand that dining experiences are subjective and that everyone has different tastes and expectations. However, it is concerning to read that the meal left such a negative impression on you. Please be assured that all of our food is prepared in accordance with our food safety standards and is not served in the manner suggested. Nevertheless, this does not diminish your disappointment, and for that we sincerely apologize.
Regarding our service team, we would also like to express our appreciation for the young waitress you mentioned. She was doing her best to assist our guests throughout the service. While language barriers can occasionally occur, they are certainly not part of any "strategy," nor would we ever leave a team member intentionally unsupported. We regret that this was the impression you received.
You also mentioned that similar concerns have appeared in previous reviews. We take every guest comment seriously, and feedback—whether positive or critical—is regularly reviewed with our culinary and management teams as part of our ongoing efforts to improve. While we may not always succeed in meeting every guest's personal preferences, continuous improvement remains one of our priorities.
Finally, we are especially sorry to hear that your family, particularly your child, left the evening feeling disappointed. That is never the experience we hope to provide.
We appreciate your candid feedback and thank you for highlighting both the aspects you enjoyed and those you believe require improvement. We hope to have the opportunity to welcome you again in the future and provide an experience that better reflects the standards we strive to deliver.
Kind regards,
Hotel Management
Komentář přidán: 13. 4. 2026
Ubytován/a od duben 2026
Customer service.
Reakce hotelu
Komentář přidán: 14. 4. 2026
Komentář přidán: 3. 2. 2026
Ubytován/a od únor 2026
Lokalita
Fatih Caddesi Dereboyu Sokak Halkali, Küçükçekmece, Istanbul, 34303, Turecko|14,41 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
ve věku 6 let a mladší
Zdarma
od 7 do 12 let věku
464 Kč (TRY1 050) za osobu a noc
ve věku 6 let a mladší
Zdarma
Domácí mazlíčci zakázáni
Možnost snídaně
Možnosti snídaně
Snídaně na západní způsob, Americká snídaně, Kontinentální snídaně, Bezlepková snídaně, Halal snídaně, Veganská snídaně, Vegetariánská snídaně
Cena snídaně
442 Kč (≈ 999,09 TRY) za osobu
Čas snídaně
06:00–10:00 od pondělí do neděle
Cash

