New Life Hotel - Da Lat
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Doprava z/na letiště
24hodinová recepční služba
Restaurace
Kouření zakázáno
Více o hotelu New Life Hotel - Da Lat
New Life Hotel - Da Lat
New Life Hotel - Da Lat se nachází v destinaci Dalat. Tento hotel se 3 hvězdičkami nabízí sdílený lounge a pokojovou službu. Na místě je terasa a využívat můžete také bezplatné Wi-Fi a neplacené soukromé parkoviště.
Hodnocení na 
Cestující rodiny
Komentář přidán: 1. 6. 2024
Ubytován/a od květen 2024
Great family experience in Da Lat
We had a wonderful experience staying in Da Lat for 3 nights with our family. We arrived at 7am after a sleeper bus from Ho Chi Minh City. Even though the room was full, we only had to wait a bit until a room became available. The surprise was that we were upgraded from a standard room to a room with a beautiful view.
The night view from here is truly captivating, and we had a wonderful vacation in Da Lat. If you have the opportunity to come to Da Lat, I highly recommend you choose this hotel. Rooms are clean, staff are friendly and prices are very reasonable.
The interesting thing is that when I went online to look at reviews, I saw that many artists had also stayed at this hotel. This is definitely a great choice for your family when coming to Da Lat. We will definitely come back here on our next trips
The night view from here is truly captivating, and we had a wonderful vacation in Da Lat. If you have the opportunity to come to Da Lat, I highly recommend you choose this hotel. Rooms are clean, staff are friendly and prices are very reasonable.
The interesting thing is that when I went online to look at reviews, I saw that many artists had also stayed at this hotel. This is definitely a great choice for your family when coming to Da Lat. We will definitely come back here on our next trips
Reakce hotelu
Komentář přidán: 16. 9. 2024
Thân chào Quý khách,
Cảm ơn Quý khách đã có những lời đánh giá rất tích cực, đây cũng là động lực rất lớn để toàn thể nhân viên Manor Life Group không ngừng phấn đấu, mang lại những dịch vụ tốt nhất, cảm giác hài lòng và ấm áp đến với khách hàng khi ở Manor Life Group. Chúng tôi hy vọng Manor Life Group luôn là sự lựa chọn hàng đầu của Quý khách khi du lịch tại Đà Lạt.
Chúc Quý khách một ngày tốt lành.
Trân trọng.
Cảm ơn Quý khách đã có những lời đánh giá rất tích cực, đây cũng là động lực rất lớn để toàn thể nhân viên Manor Life Group không ngừng phấn đấu, mang lại những dịch vụ tốt nhất, cảm giác hài lòng và ấm áp đến với khách hàng khi ở Manor Life Group. Chúng tôi hy vọng Manor Life Group luôn là sự lựa chọn hàng đầu của Quý khách khi du lịch tại Đà Lạt.
Chúc Quý khách một ngày tốt lành.
Trân trọng.
Pár
Komentář přidán: 9. 2. 2026
Ubytován/a od únor 2026
Avoid
The only reason for the 2 star was the staff on reception who was very helpful to us after we had to complain about noise 2 nights in a row.
The “deluxe double room” was in absolutely no way deluxe. It was so small, there’s no ventilation in the room which we did not realise until we arrived back after a long day at the room smelled damp and musty.
The wall are paper thin you can hear absolutely everything through them, it was honestly so frustrating.
The breakfast is not in any way catered towards anything western, which was fine for me but not for my partner. This was frustrating also.
We definitely won’t be back and wouldn’t recommend as it’s about a 40 minute walk to the centre and honestly it’s not worth the money.
The “deluxe double room” was in absolutely no way deluxe. It was so small, there’s no ventilation in the room which we did not realise until we arrived back after a long day at the room smelled damp and musty.
The wall are paper thin you can hear absolutely everything through them, it was honestly so frustrating.
The breakfast is not in any way catered towards anything western, which was fine for me but not for my partner. This was frustrating also.
We definitely won’t be back and wouldn’t recommend as it’s about a 40 minute walk to the centre and honestly it’s not worth the money.
Pár
SG
Komentář přidán: 26. 9. 2025
Ubytován/a od září 2025
Terrible experience will not revisit
Terrible experience. Will not revisit
First the cons:
1) POOR CARPENTRY:
Toilet door does not close at all due to faulty carpentry. Highlighted this to counter staff on first night and third night, they said they would check but nothing was done.
2) LEAKY FITTINGS
On rainy days, the balcony would leak water into the room. We asked for a towel to soak up the puddle. It almost got into my luggage had I not noticed earlier. Again, management did not do anything, which was fine since I only asked for a towel. But if they were proactive, they would have offered to see if they could make our stay better
3) NO TISSUE
No tissues provided, only toilet paper. Had to use our own tissues
4) POOR HYGIENE CONSCIOUSNESS
When first leading us to our room, counter staff walked into our room with shoes. He did not take them off
5) RUDE NIGHT COUNTER STAFF
The counter staff managing the night shift was rude. When I could not understand his English when he said breakfast buffet was opened till 10am, he rolled his eyes at me. I only got him to repeat twice and he’s already annoyed. What’s the point of standing and greeting customers when they enter the hotel if you don’t even have basic social skills?
6) POOR SECURITY AND AVERAGE HOUSEKEEPING
The room we got shares a balcony with another room, separated by only potted plants, one of which fell over during the windy night and wasn’t picked up by the staff during housekeeping. We picked it up ourselves and arranged it back. Anyway, not very good security there because if you don’t lock your balcony door, technically your neighbour can pay you visits also I walked past some rooms and I saw that some of their main door don’t even close properly due to poor fittings. We were at least fortunate that our main door closed properly
7) SHOWER POOLS INTO A FLOOD
No separator between the shower and the toilet bowl, causing the floor to be wet when one showers. Water at the shower pools quickly due to slow drainage. You find yourself stepping in flooded water after 5 mins of showering.
8) MESSED UP OUR TRANSFER TO AIRPORT
On the first night, we told the staff we need a transfer to the airport for our last day. They said to inform them again on our last day. One day before our last, we told the counter staff again we need to set off at 7.50am. The counter staff confirmed with us and even said the taxi will be here early at 7.30am. All was good until the day itself, where the taxi was nowhere in sight at 7.50am. We checked with the counter, and apparently, our cab was somehow scheduled at 8.15am instead of the agreed 7.30am. The staff said she would call the cab to come now, and that was it. No apology nothing. It was like as if it was so natural to have such mishaps. Only when I confronted her later at 8.05am, then did she give another call to the cab and apologised and admitted their mistake. In the end, we boarded the cab at 8.13am, with no difference to the 8.15am timing that they have mistakenly scheduled for us. Bad service and extremely bad service recovery.
9) POOR BREAKFAST QUALITY AND HYGIENE
firstly, I noticed they keep their leftover serving sauces overnight in the same serving bowl out in the open, covered with cling wrap. Chili, thousand island dressing, salad spreads should be kept refrigerated. Moreover, there could be contamination from customers in the day. It seems they just reuse the same serving sauces. I know this because I walked by at night and see the sauces there. One could only imagine they might not have washed the bowls often or changed out the sauces. I don’t claim to know how they operate, but it’s a reasonable speculation. While this could be normal for a street side vendor or even an eatery or restaurant to have, it’s certainly not normal for a hotel to do so, especially when the sauces are in an exposed bowl and handled by customers everyday. I don’t have words for their breakfast variety, let’s just say it’s a chore to eat breakfast at the hotel.
Now the pros:
1) GOOD VIEW
The hotel is propped on a hill, with a stunning backdrop of the city.
First the cons:
1) POOR CARPENTRY:
Toilet door does not close at all due to faulty carpentry. Highlighted this to counter staff on first night and third night, they said they would check but nothing was done.
2) LEAKY FITTINGS
On rainy days, the balcony would leak water into the room. We asked for a towel to soak up the puddle. It almost got into my luggage had I not noticed earlier. Again, management did not do anything, which was fine since I only asked for a towel. But if they were proactive, they would have offered to see if they could make our stay better
3) NO TISSUE
No tissues provided, only toilet paper. Had to use our own tissues
4) POOR HYGIENE CONSCIOUSNESS
When first leading us to our room, counter staff walked into our room with shoes. He did not take them off
5) RUDE NIGHT COUNTER STAFF
The counter staff managing the night shift was rude. When I could not understand his English when he said breakfast buffet was opened till 10am, he rolled his eyes at me. I only got him to repeat twice and he’s already annoyed. What’s the point of standing and greeting customers when they enter the hotel if you don’t even have basic social skills?
6) POOR SECURITY AND AVERAGE HOUSEKEEPING
The room we got shares a balcony with another room, separated by only potted plants, one of which fell over during the windy night and wasn’t picked up by the staff during housekeeping. We picked it up ourselves and arranged it back. Anyway, not very good security there because if you don’t lock your balcony door, technically your neighbour can pay you visits also I walked past some rooms and I saw that some of their main door don’t even close properly due to poor fittings. We were at least fortunate that our main door closed properly
7) SHOWER POOLS INTO A FLOOD
No separator between the shower and the toilet bowl, causing the floor to be wet when one showers. Water at the shower pools quickly due to slow drainage. You find yourself stepping in flooded water after 5 mins of showering.
8) MESSED UP OUR TRANSFER TO AIRPORT
On the first night, we told the staff we need a transfer to the airport for our last day. They said to inform them again on our last day. One day before our last, we told the counter staff again we need to set off at 7.50am. The counter staff confirmed with us and even said the taxi will be here early at 7.30am. All was good until the day itself, where the taxi was nowhere in sight at 7.50am. We checked with the counter, and apparently, our cab was somehow scheduled at 8.15am instead of the agreed 7.30am. The staff said she would call the cab to come now, and that was it. No apology nothing. It was like as if it was so natural to have such mishaps. Only when I confronted her later at 8.05am, then did she give another call to the cab and apologised and admitted their mistake. In the end, we boarded the cab at 8.13am, with no difference to the 8.15am timing that they have mistakenly scheduled for us. Bad service and extremely bad service recovery.
9) POOR BREAKFAST QUALITY AND HYGIENE
firstly, I noticed they keep their leftover serving sauces overnight in the same serving bowl out in the open, covered with cling wrap. Chili, thousand island dressing, salad spreads should be kept refrigerated. Moreover, there could be contamination from customers in the day. It seems they just reuse the same serving sauces. I know this because I walked by at night and see the sauces there. One could only imagine they might not have washed the bowls often or changed out the sauces. I don’t claim to know how they operate, but it’s a reasonable speculation. While this could be normal for a street side vendor or even an eatery or restaurant to have, it’s certainly not normal for a hotel to do so, especially when the sauces are in an exposed bowl and handled by customers everyday. I don’t have words for their breakfast variety, let’s just say it’s a chore to eat breakfast at the hotel.
Now the pros:
1) GOOD VIEW
The hotel is propped on a hill, with a stunning backdrop of the city.
Cestující rodiny
Komentář přidán: 20. 12. 2024
Ubytován/a od prosinec 2024
The superior family room with a view showing the aisle in underground
I’ve never seen this kind of superior family room with an awful view in underground.
I can see only the aisle through my window and I should pay this room VND 1,704,000 weekdays. During weekend you should pay 2,064,000 for this kind of room.
The most worst thing the front desk staff will call you at 12:00 and no apologies.
I’m staying here now and I’d like to move another hotel.
I can see only the aisle through my window and I should pay this room VND 1,704,000 weekdays. During weekend you should pay 2,064,000 for this kind of room.
The most worst thing the front desk staff will call you at 12:00 and no apologies.
I’m staying here now and I’d like to move another hotel.
Reakce hotelu
Komentář přidán: 22. 12. 2024
Dear Guest,
Thank you for your responses. I sincerely apologize for the problems you encountered while resting here. This is not a comment we want to see, I'm sure I'll take each point you make into consideration. If it's convenient, I'd like to learn more about your experience here, so that we can better understand how to improve the quality of service and hotel for you and other guests.
Thank you for choosing our hotel, we hope to have another chance to serve you well.
Wishing you a wonderful day.
Best Regards.
Thank you for your responses. I sincerely apologize for the problems you encountered while resting here. This is not a comment we want to see, I'm sure I'll take each point you make into consideration. If it's convenient, I'd like to learn more about your experience here, so that we can better understand how to improve the quality of service and hotel for you and other guests.
Thank you for choosing our hotel, we hope to have another chance to serve you well.
Wishing you a wonderful day.
Best Regards.
Pár
Komentář přidán: 11. 5. 2024
Ubytován/a od květen 2024
Unforgettable Getaway
We stayed here for 2 nights, and it was truly the best experience for me. We arrived at 6 AM after taking a sleeper bus from Saigon, and although our room was not ready due to being fully booked, I didn't mind waiting a bit. We were upgraded from a standard room to one with an amazing view. The nighttime scenery was also stunning from here, making it a wonderful vacation in Da Lat.
For those planning a trip to Da Lat next time, consider choosing this hotel. The rooms are clean, friendly, reasonably priced, and comfortable. I even noticed that quite a few artists have stayed here based on the reviews.
For those planning a trip to Da Lat next time, consider choosing this hotel. The rooms are clean, friendly, reasonably priced, and comfortable. I even noticed that quite a few artists have stayed here based on the reviews.
Reakce hotelu
Komentář přidán: 16. 9. 2024
Dear Guest,
Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat.
Wishing you a wonderful day.
Best Regards.
Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat.
Wishing you a wonderful day.
Best Regards.
Vynikající lokalita
6 Đống Đa,, Phuong 3, Da Lat, 670000, Vietnam|2,74 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
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