City Garden Suites Manila
+ 122
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Fitcentrum
Lázně
24hodinová recepční služba
Více o hotelu City Garden Suites Manila
City Garden Suites Manila
Located in Manila’s vibrant Ermita district, City Garden Suites is 700 metres from Robinsons Place Mall. A gym and massage services await guests. Free Wi-Fi and Free parking are provided.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 12. 8. 2026
Ubytován/a od srpen 2026
Highly recommend this hotel, breakfast good with lots of variations/choices, staff is excellent, overall a very pleasant 5 night's stay
Cestující rodiny
Komentář přidán: 14. 7. 2026
Ubytován/a od červenec 2026
A memorable first stay!
My first stay at City Garden Suites Manila was a great experience. From check-in to check-out, everything was smooth and hassle free. Special thanks to Carlo, the Front Desk Manager, for his excellent assistance and warm hospitality, which made the entire transaction easy and seamless.
The room rates are very reasonable and the hotel's location is highly accessible, making it a convenient choice for travelers. Overall, I had a wonderful stay and would definitely recommend City Garden Suites Manila. Looking forward to staying here again!
P.S. Love the breakfast buffet
The room rates are very reasonable and the hotel's location is highly accessible, making it a convenient choice for travelers. Overall, I had a wonderful stay and would definitely recommend City Garden Suites Manila. Looking forward to staying here again!
P.S. Love the breakfast buffet
Reakce hotelu
Komentář přidán: 4. 8. 2026
Dear Jennifer,
Greetings from City Garden Suites!
Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. I let my staff know about your appreciation of their service, and they send their thanks and regards to you as well.
Again, we thank you for staying with us, and we look forward to welcoming you back soon.
Sincerely,
City Garden Suites-Hotel General Manager
Greetings from City Garden Suites!
Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. I let my staff know about your appreciation of their service, and they send their thanks and regards to you as well.
Again, we thank you for staying with us, and we look forward to welcoming you back soon.
Sincerely,
City Garden Suites-Hotel General Manager
Cestující rodiny
Komentář přidán: 13. 7. 2026
Ubytován/a od červenec 2026
Decided Against Checking In
My sister and I found ourselves visiting City Garden Suites because it is conveniently close to Intramuros. However, our experience was far from what we had hoped for, leading us to decide against checking in.
While the hotel itself has a pleasant ambiance and the overall atmosphere seemed inviting, from the moment we walked in, Jona's (one of the front desk staffs) demeanor was off-putting. She appeared visibly angry and mean, which was not the first impression we were looking for during our stay. Instead of feeling welcomed, we felt an overwhelming sense of negative energy emanating from her. What struck us as particularly unprofessional was the way she interacted with her fellow coworkers. Rude remarks and a dismissive attitude were evident, creating an uncomfortable environment not just for guests but for her colleagues as well. It was disheartening to witness such behavior.
On a more positive note, I must commend the other employees present during our visit. They were accommodating and seemed genuinely interested in helping guests. Unfortunately, despite the hotel’s decent ambiance and proximity to historical sites, we ultimately decided to leave rather than risk an unpleasant experience during our stay.
While the hotel itself has a pleasant ambiance and the overall atmosphere seemed inviting, from the moment we walked in, Jona's (one of the front desk staffs) demeanor was off-putting. She appeared visibly angry and mean, which was not the first impression we were looking for during our stay. Instead of feeling welcomed, we felt an overwhelming sense of negative energy emanating from her. What struck us as particularly unprofessional was the way she interacted with her fellow coworkers. Rude remarks and a dismissive attitude were evident, creating an uncomfortable environment not just for guests but for her colleagues as well. It was disheartening to witness such behavior.
On a more positive note, I must commend the other employees present during our visit. They were accommodating and seemed genuinely interested in helping guests. Unfortunately, despite the hotel’s decent ambiance and proximity to historical sites, we ultimately decided to leave rather than risk an unpleasant experience during our stay.
Reakce hotelu
Komentář přidán: 4. 8. 2026
Dear Raya,
Greetings from City Garden Suites!
Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. I let my staff know about your appreciation of their service, and they send their thanks and regards to you as well.
Indeed, one of our hotel's assets is its location, which is near shopping malls, embassies, clinics, and business areas.
I am pleased to know that, overall, you found our team approachable, respectful, professional, and genuinely helpful. Your kind words about the rest of our staff are greatly appreciated and will certainly be shared with them.
However, I am deeply sorry to learn about your experience with one of our Front Office associates. Please accept my sincere apologies for how you felt you were treated. The behavior you described does not reflect the level of hospitality, courtesy, and professionalism that we expect from every member of our team.
I am especially concerned to learn that this experience led you to decide not to check in. I understand how disappointing this must have been, particularly after an otherwise positive experience with our other staff members.
Please be assured that we take your feedback very seriously. I have already initiated an internal review of the matter and will be discussing your concerns directly with the employee involved. Appropriate coaching and guidance will be provided to reinforce our service standards and ensure that every guest is treated with the respect, courtesy, and professionalism they deserve. Feedback such as yours is invaluable in helping us identify opportunities for improvement.
On behalf of the entire City Garden Suites team, please accept my sincere apologies for the disappointment this experience caused. I truly appreciate your honesty and the constructive manner in which you shared your concerns.
I hope you will give us another opportunity to regain your confidence and provide you with the warm, genuine hospitality that City
Garden Suites strives to deliver to every guest.
Sincerely,
City Garden Suites-Hotel General Manager
Greetings from City Garden Suites!
Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. I let my staff know about your appreciation of their service, and they send their thanks and regards to you as well.
Indeed, one of our hotel's assets is its location, which is near shopping malls, embassies, clinics, and business areas.
I am pleased to know that, overall, you found our team approachable, respectful, professional, and genuinely helpful. Your kind words about the rest of our staff are greatly appreciated and will certainly be shared with them.
However, I am deeply sorry to learn about your experience with one of our Front Office associates. Please accept my sincere apologies for how you felt you were treated. The behavior you described does not reflect the level of hospitality, courtesy, and professionalism that we expect from every member of our team.
I am especially concerned to learn that this experience led you to decide not to check in. I understand how disappointing this must have been, particularly after an otherwise positive experience with our other staff members.
Please be assured that we take your feedback very seriously. I have already initiated an internal review of the matter and will be discussing your concerns directly with the employee involved. Appropriate coaching and guidance will be provided to reinforce our service standards and ensure that every guest is treated with the respect, courtesy, and professionalism they deserve. Feedback such as yours is invaluable in helping us identify opportunities for improvement.
On behalf of the entire City Garden Suites team, please accept my sincere apologies for the disappointment this experience caused. I truly appreciate your honesty and the constructive manner in which you shared your concerns.
I hope you will give us another opportunity to regain your confidence and provide you with the warm, genuine hospitality that City
Garden Suites strives to deliver to every guest.
Sincerely,
City Garden Suites-Hotel General Manager
Individuální cestující
Komentář přidán: 2. 9. 2026
Ubytován/a od srpen 2026
Staff very accommodating
Staff are very accommodating. Breakfast are good. Very spacious room. Speed wifi.
Reakce hotelu
Komentář přidán: 3. 9. 2026
Dear Rechief2022,
Greetings from City Garden Suites!
Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. I let my staff know about your appreciation of their service, and they send their thanks and regards to you as well.
Again, we thank you for staying with us, and we look forward to welcoming you back soon.
Sincerely,
City Garden Suites-Hotel General Manager
Greetings from City Garden Suites!
Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. I let my staff know about your appreciation of their service, and they send their thanks and regards to you as well.
Again, we thank you for staying with us, and we look forward to welcoming you back soon.
Sincerely,
City Garden Suites-Hotel General Manager
Anonymní cestovatel
Komentář přidán: 6. 7. 2026
Ubytován/a od červen 2026
Clean room, accommodating and friendly staff and wide variety of breakfast choices for a great price.
Lokalita
1158 A. Mabini Street, Ermita, Ermita, Manila, 1000, Filipíny|2,24 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Kvůli podrobnostem ohledně přidán í přistýlek se obraťte přímo na hotel.
City Garden Suites Manila: Často kladené otázky
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