Hotel Sogo Malate
+ 78
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Klimatizace
24hodinová recepční služba
Výtah
Wi-fi ve společných prostorách
Lobby bar
Více o hotelu Hotel Sogo Malate
Hotel Sogo Malate
Hotel Sogo Malate se nachází jen 5 minut jízdy od zajímavostí, jako je zoo v Manile a kulturní centrum Filipín. Nabízí jednoduché pokoje s kabelovou TV s plochou obrazovkou a bezplatným Wi-Fi. K dispozici jsou také masáže.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 15. 5. 2026
Ubytován/a od květen 2026
Friendly staff very helpfull clean amenities overall excellent
Pár
Komentář přidán: 26. 10. 2025
Ubytován/a od říjen 2025
Horrible
⭐☆☆☆☆ Disappointing Experience — Jacuzzi Room Not Worth It
We booked the Jacuzzi room expecting a relaxing stay, but it was a huge disappointment. The jacuzzi wasn’t functioning properly — the water pressure was extremely low, and it took almost the entire check-in time just to fill it up. On top of that, the hot water wasn’t working at all, making the “Jacuzzi” option completely pointless and misleading.
The staff were not accommodating or helpful throughout the issue. We were eventually transferred to another room with a jacuzzi, but the same problem occurred — only cold water was working. We requested that our room time not be counted while waiting for them to fix the issue, as it was clearly their inconvenience, but they refused and insisted on deducting it from our 6-hour stay.
We were checked into the new room around 5:10 AM, and despite the delay, they cut the power by 10:52 AM, which doesn’t add up to the full 6 hours. The billing was also inaccurate — they initially tried to charge us ₱1,700+ for the jacuzzi room even though we ended up in a standard room.
Overall, it was a frustrating and disappointing experience. The amenities were not as advertised, the staff lacked proper customer service, and the management needs serious improvement in handling guest concerns and billing accuracy.
We booked the Jacuzzi room expecting a relaxing stay, but it was a huge disappointment. The jacuzzi wasn’t functioning properly — the water pressure was extremely low, and it took almost the entire check-in time just to fill it up. On top of that, the hot water wasn’t working at all, making the “Jacuzzi” option completely pointless and misleading.
The staff were not accommodating or helpful throughout the issue. We were eventually transferred to another room with a jacuzzi, but the same problem occurred — only cold water was working. We requested that our room time not be counted while waiting for them to fix the issue, as it was clearly their inconvenience, but they refused and insisted on deducting it from our 6-hour stay.
We were checked into the new room around 5:10 AM, and despite the delay, they cut the power by 10:52 AM, which doesn’t add up to the full 6 hours. The billing was also inaccurate — they initially tried to charge us ₱1,700+ for the jacuzzi room even though we ended up in a standard room.
Overall, it was a frustrating and disappointing experience. The amenities were not as advertised, the staff lacked proper customer service, and the management needs serious improvement in handling guest concerns and billing accuracy.
Anonymní cestovatel
Komentář přidán: 2. 2. 2026
Ubytován/a od leden 2026
Wasn't very clean, no room service, not very friendly
Pár
Komentář přidán: 28. 6. 2025
So after our trip, of course we were so tired booked a room for 3 nights from June 26-29. Told my husband to try to look for a different hotel since the experience is not good last time. Still he want to give it a chance since he likes the location so much. We are aware that the check in time is after 2pm, that we didn't complain. So we booked a regular room and inform the front desk that we'll just gonna transfer room after 2pm. She said okay. We ordered food while waiting for our room to be set up. We ate at the hotel's lobby. Everything was okay, until the billing part. Before we go to our regular room, they calculated the whole bill for the room and the food we ate. Paid for it in cash. Proceed on going to our room. Sleep, and then after hours of sleeping, front desk called if we will extend our stay on the regular room and we'll have to pay extra. We've explained that the front desk said she will transfer us to our designated room once our room is prepared. And please, we just came from an out of the country trip. You can't imagine how tired we were. We badly needed that sleep. I thought everything is explained to their co worker on the front desk until they have to call us again. Which starts to get annoying. They wanna confirm if we would like to extend again! This means they don't communicate with their co workers well. We let that pass. Next when we were transfer to our correct room, in the middle of the night. When we were sleeping peacefully, another call again to ask if we want to extend when it is so clear if they checked their system, we were booked for 3 nights. My husband was upset, me too because we lack sleep and we did not have a good experience on our first night of stay again. Then, we noticed their toilet is clogged, the pin for adjusting the shower is missing. We never had a trash can inside, we have to call a lot of times about this, even on our first stay from June 20-23. It was such a bad experience. Worst when we go down for a breakfast. Staff informed that they miscalculated what we ate in the lobby when we arrived on June 26 and we have to pay extra 600+ pesos. Which is the worst! They calculated it in front of us together with the regular room, we paid it in cash and to our surprise there's an additional bill just because one of their staff miscalculated it. Even my husband who used to praise this place was so mad about the experience.
Obchodní cestující
Komentář přidán: 25. 3. 2025
You're hotel branch is good but need to maintain the daily housekeeping inside the room and the alleyway smells something bad.
Lokalita
2120 A. Mabini Street, Malate, Malate, Manila, 1000, Filipíny|3,68 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Kvůli podrobnostem ohledně přidán í přistýlek se obraťte přímo na hotel.
Hotel Sogo Malate: Často kladené otázky
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