B&B Tecla
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni bez poplatku |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Kouření zakázáno
Domácí zvířata povolena
Více o hotelu B&B Tecla
B&B Tecla
B&B Tecla se nachází v budově z 19. století v Neapoli, 250 metrů od stanice metra Dante. Wi-Fi je dostupné zdarma. Všechny pokoje mají TV, klimatizaci a balkon s výhledem na kopec Vomero. Ve vlastní koupelně najdete sprchu a fén.
Hodnocení na 
Pár
Komentář přidán: 8. 1. 2026
Ubytován/a od leden 2026
The choice is perfect!!
Very positive experience... the location is excellent and the structure is clean and welcoming... the availability and courtesy of the owner are the icing on the cake... HIGHLY RECOMMENDED!!
Cestující ve skupině
Komentář přidán: 17. 12. 2024
Ubytován/a od prosinec 2024
Not as described
Since those who run the b & b did not appreciate my review on Booking because I found "defects" (by the way read in other reviews right now here!), I decided to write here too.
Strategic place to visit the beautiful Naples, owner very very helpful and friendly but... smells of moisture in the building and in the room, smells of sewer if you open hot water ♀️, dirty shower curtain in the lower part, cobwebs in the wall of the air conditioner above (at least x my stay of 3 GG) and below average breakfast!
Exaggerated price for the seat offer.
I have no idea what Naples offers elsewhere but, if I return I will look elsewhere.
At least here you can answer me as you wrote me in private messages on whatsapp
I'm counting!
Strategic place to visit the beautiful Naples, owner very very helpful and friendly but... smells of moisture in the building and in the room, smells of sewer if you open hot water ♀️, dirty shower curtain in the lower part, cobwebs in the wall of the air conditioner above (at least x my stay of 3 GG) and below average breakfast!
Exaggerated price for the seat offer.
I have no idea what Naples offers elsewhere but, if I return I will look elsewhere.
At least here you can answer me as you wrote me in private messages on whatsapp
I'm counting!
Reakce hotelu
Komentář přidán: 7. 3. 2025
Buonasera Loredana carissima, mi erano sfuggite queste belle parole! Dunque procediamo per ordine
Il mio “non gradire” come da lei scritto, è un semplice messaggio in cui le chiedevo cosa fosse andato storto visto che durante il suo soggiorno ho visto solo sorrisi e ringraziamenti. Continua anche qui con parole diffamatorie.. eh si perche dire falsità questo è - e sono felice che tutte le recensioni prima della sua e dopo di lei siano tutte 10 - basta andare su booking ora per vedere quanto da me affermato ed è per questo che ritengo abbia deciso di scrivere anche qui dopo mia corretta segnalazione sul sito dato il vostro comportamento scorretto. riporto quanto gia detto sull
altro sito perché onestamente siamo stanchi di dare voce alla vostre frustrazioni.
"Buonasera Loredana,
Leggo con estremo stupore le sue parole che non rispecchiano per nulla la situazione che propongo e che è sempre apprezzata.
Andiamo per ordine… la colazione. Ogni mattina sforniamo sfogliatelle e graffette che sono previste dalla legge perché tracciabili. Frutta fresca, diverse tipologie di cereali pane e dolci di vario tipo. Nonché yogurt e succhi di frutta. Il resto come da normativa pubblica (che riporto: cibi e bevande confezionate per la prima colazione (Art. 1 c.2 lett. f) L. R. 10 maggio 2001 n.5) deve essere solo confezionata (parliamo di fette biscottate mono porzione, così come le marmellate e nutelline e altri tipi di cereali. Chiunque faccia altro non sta seguendo le leggi vigenti.
Trovo altresì diffamatorio insinuare quanto indicato sulla puzza di fogna. Essendomi occupata personalmente della pulizia - anche della vostra camera - so perfettamente che non c’era nessun odore (o meglio cattivo odore) né tanto meno le camere sono umide! Se così fosse sarebbe stato segnalato in tante recensioni. Ricordiamoci anche che non avete saputo regolare il condizionatore impostandolo su freddo e non su caldo - come da comunicazione whatsapp. Quindi se non ve lo facevo notate io, cosa avreste detto che il condizionatore non funzionava?
Troppo spesso oramai si usano le recensioni per sfogarsi senza sapere neanche cosa dire (vedi la normativa del bb). Se poi avevate tutti questi problemi non sarebbe stato opportuno comunicare con me? Visto che ci vediamo ogni giorno e chiedo ogni giorno se tutto è okay?
Questo lavoro (eh si per noi è lavoro, per voi è diletto) sta diventando impossibile, IMPOSSIBILE e frustrante.
Ripeto per noi questa recensione è solo e soltanto diffamatoria. E siamo felici che sia unica.
Sono sempre cortese e gentile ma davanti alla falsità e alle bugie non intendo più minimante soprassedere.
Ps il minibar si paga .. c’è un bel listino prezzi visibile sul frigo!
BUONA VITA
Il mio “non gradire” come da lei scritto, è un semplice messaggio in cui le chiedevo cosa fosse andato storto visto che durante il suo soggiorno ho visto solo sorrisi e ringraziamenti. Continua anche qui con parole diffamatorie.. eh si perche dire falsità questo è - e sono felice che tutte le recensioni prima della sua e dopo di lei siano tutte 10 - basta andare su booking ora per vedere quanto da me affermato ed è per questo che ritengo abbia deciso di scrivere anche qui dopo mia corretta segnalazione sul sito dato il vostro comportamento scorretto. riporto quanto gia detto sull
altro sito perché onestamente siamo stanchi di dare voce alla vostre frustrazioni.
"Buonasera Loredana,
Leggo con estremo stupore le sue parole che non rispecchiano per nulla la situazione che propongo e che è sempre apprezzata.
Andiamo per ordine… la colazione. Ogni mattina sforniamo sfogliatelle e graffette che sono previste dalla legge perché tracciabili. Frutta fresca, diverse tipologie di cereali pane e dolci di vario tipo. Nonché yogurt e succhi di frutta. Il resto come da normativa pubblica (che riporto: cibi e bevande confezionate per la prima colazione (Art. 1 c.2 lett. f) L. R. 10 maggio 2001 n.5) deve essere solo confezionata (parliamo di fette biscottate mono porzione, così come le marmellate e nutelline e altri tipi di cereali. Chiunque faccia altro non sta seguendo le leggi vigenti.
Trovo altresì diffamatorio insinuare quanto indicato sulla puzza di fogna. Essendomi occupata personalmente della pulizia - anche della vostra camera - so perfettamente che non c’era nessun odore (o meglio cattivo odore) né tanto meno le camere sono umide! Se così fosse sarebbe stato segnalato in tante recensioni. Ricordiamoci anche che non avete saputo regolare il condizionatore impostandolo su freddo e non su caldo - come da comunicazione whatsapp. Quindi se non ve lo facevo notate io, cosa avreste detto che il condizionatore non funzionava?
Troppo spesso oramai si usano le recensioni per sfogarsi senza sapere neanche cosa dire (vedi la normativa del bb). Se poi avevate tutti questi problemi non sarebbe stato opportuno comunicare con me? Visto che ci vediamo ogni giorno e chiedo ogni giorno se tutto è okay?
Questo lavoro (eh si per noi è lavoro, per voi è diletto) sta diventando impossibile, IMPOSSIBILE e frustrante.
Ripeto per noi questa recensione è solo e soltanto diffamatoria. E siamo felici che sia unica.
Sono sempre cortese e gentile ma davanti alla falsità e alle bugie non intendo più minimante soprassedere.
Ps il minibar si paga .. c’è un bel listino prezzi visibile sul frigo!
BUONA VITA
Pár
Komentář přidán: 23. 3. 2023
Ubytován/a od únor 2023
AWFUL EXPERIENCE
Smell of sewage in the corridor (could feel it in the room from there), mouldy window, uncomfortable bed with worn off and dirty linen (with hair of previous guests) and the worst of all - host lady that is not accepting any complaints. According to her everything is perfect.
When I said that we would like to leave earlier because "we don't like here" she acclaimed: "You don't like me?!!".
I think everyone would find this reaction a bit strange, especially after hearing her cursing when I politely refuse her entry to the room to clean as at that moment I was busy.
Not communicative, she give us refund when we even didn't ask about it. We wanted move our staff without rush as my luggage was broken and it was already after 10am, so we would take the refund for the days that we decided to not stay there, pay for the days we already spend there including the day of leaving as it was already after check out time. She fail to communicate effectively with both me and my partner and as well she didn't seem to be approachable, she reacted aggressively (after our short conversation I could hear her hissing and sighting under my door) so I was afraid to leave the room and waited there till my partner came back. Couldn't deal with someone like that after sleeplesss night. When finally my partner came back I went quickly to open for him downstairs gate, but was approached by her on the corridor, asking when we finally leave the room as she is loosing money because of us (unbelievable) we didn't eat breakfast so she has to bin it etc. She even didn't let us pack our clothes in peace.
Crazy.
It looks like she was very offended that we dare to point out that her place is not perfect and she wanted to ged rid of us as soon as possible.
Person like that shouldn't work in hospitality!
We took time to write our review as every whenever we were thinking about it we reminded ourselves her negative vibes and we felt literally sick.
It is nice to have our money back but it still doesn't give this person right to treat anybody so badly!
I wish we could avoid that awful experience.
When I said that we would like to leave earlier because "we don't like here" she acclaimed: "You don't like me?!!".
I think everyone would find this reaction a bit strange, especially after hearing her cursing when I politely refuse her entry to the room to clean as at that moment I was busy.
Not communicative, she give us refund when we even didn't ask about it. We wanted move our staff without rush as my luggage was broken and it was already after 10am, so we would take the refund for the days that we decided to not stay there, pay for the days we already spend there including the day of leaving as it was already after check out time. She fail to communicate effectively with both me and my partner and as well she didn't seem to be approachable, she reacted aggressively (after our short conversation I could hear her hissing and sighting under my door) so I was afraid to leave the room and waited there till my partner came back. Couldn't deal with someone like that after sleeplesss night. When finally my partner came back I went quickly to open for him downstairs gate, but was approached by her on the corridor, asking when we finally leave the room as she is loosing money because of us (unbelievable) we didn't eat breakfast so she has to bin it etc. She even didn't let us pack our clothes in peace.
Crazy.
It looks like she was very offended that we dare to point out that her place is not perfect and she wanted to ged rid of us as soon as possible.
Person like that shouldn't work in hospitality!
We took time to write our review as every whenever we were thinking about it we reminded ourselves her negative vibes and we felt literally sick.
It is nice to have our money back but it still doesn't give this person right to treat anybody so badly!
I wish we could avoid that awful experience.
Reakce hotelu
Komentář přidán: 6. 4. 2023
Hi Ana! After your boyfriend I was waiting for you! It took three months, but here you are! You gladly respond to this attack just as you did to your boyfriend's review without comment. So... we had communication problems from the start (in English), but I see that you can write just fine!
I have no problem with criticism of any kind, or suggestions if they make sense. I specify that you came to me and said, and I quote: I DON'T LIKE YOU!, and it's clear that I widened my eyes not understanding what I could have ever done to you (having never seen you for 3 days). I asked, don't you like me? and you specified that you meant the place and not me. You told me you wanted to leave and I told you that was fine with me. After that, since we couldn't communicate well, I wrote to your Italian boyfriend and the one who had originally booked to find out what had happened. I still have the exchange of messages on whatapps in which he writes that getting a refund would be a beautiful thing. At this point at 1.30 pm I asked you politely just to find out what time you were thinking of leaving the room (being check out at 10.30 am). You started shouting and also said: I don't know why francesco decided this! If you didn't communicate with each other I can't pay the consequences. Fortunately all the reviews show that the structure is very clean, certainly impossible that what you say is true, also because I do not think you would have lasted 3 days. I would have also explained to you in a very polite way that the floor you so criticise is a floor from the 1800s, original to the house, so it is NOT dirty, but semi-clean. Hence uneven. A floor, by the way, always appreciated because it is old. But you have to be sensitive to understand this.
I don't understand why this gratuitous attack after all these months. Maybe because the reply to the review left by your boyfriend made it clear that this whole situation is ridiculous?
You need respect in life.
I wsishI would avoid this awful experience.
I have no problem with criticism of any kind, or suggestions if they make sense. I specify that you came to me and said, and I quote: I DON'T LIKE YOU!, and it's clear that I widened my eyes not understanding what I could have ever done to you (having never seen you for 3 days). I asked, don't you like me? and you specified that you meant the place and not me. You told me you wanted to leave and I told you that was fine with me. After that, since we couldn't communicate well, I wrote to your Italian boyfriend and the one who had originally booked to find out what had happened. I still have the exchange of messages on whatapps in which he writes that getting a refund would be a beautiful thing. At this point at 1.30 pm I asked you politely just to find out what time you were thinking of leaving the room (being check out at 10.30 am). You started shouting and also said: I don't know why francesco decided this! If you didn't communicate with each other I can't pay the consequences. Fortunately all the reviews show that the structure is very clean, certainly impossible that what you say is true, also because I do not think you would have lasted 3 days. I would have also explained to you in a very polite way that the floor you so criticise is a floor from the 1800s, original to the house, so it is NOT dirty, but semi-clean. Hence uneven. A floor, by the way, always appreciated because it is old. But you have to be sensitive to understand this.
I don't understand why this gratuitous attack after all these months. Maybe because the reply to the review left by your boyfriend made it clear that this whole situation is ridiculous?
You need respect in life.
I wsishI would avoid this awful experience.
Pár
UK
Komentář přidán: 3. 10. 2023
Ubytován/a od září 2023
A warm welcome
The host, Vanna, was wonderful: warm, helpful, and very knowledgeable about the city. The room was large and airy, you really got a sense of being in a residential home rather than a hotel. The breakfast and coffee were very good and set us up for the day.
We found the location in the historic centre was great if you want to be right in the middle of things. It was very convenient for getting around, and plenty of restaurants, however we found it too busy and hectic.
We found the location in the historic centre was great if you want to be right in the middle of things. It was very convenient for getting around, and plenty of restaurants, however we found it too busy and hectic.
Pár
Komentář přidán: 12. 11. 2023
Nice place
Vynikající lokalita
Piazzetta Bianchi allo Spirito Santo, 10, Montecalvario, Neapol, 80134, Itálie|0,91 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
10:00
Užitečné informace
Domácí mazlíčci povoleni bez poplatku
Přistýlky jsou k dispozici za příplatek, podle velikosti pokoje.
B&B Tecla: Často kladené otázky
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