Classik Hotel Martinshof, Messe München
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Restaurace
Kouření zakázáno
Prádelna
Domácí zvířata povolena
Více o hotelu Classik Hotel Martinshof, Messe München
Classik Hotel Martinshof, Messe München
Classik Hotel Martinshof, Messe München se nachází v Mnichově a nabízí služby concierge, antialergenní ubytování, terasu, bezplatné Wi-Fi ve všech prostorách a bar. Jen 1,7 km odtud je Nové výstaviště a kongresové centrum ICM Mnichov.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 4. 10. 2025
Ubytován/a od září 2025
I really enjoyed my time at this hotel. Everything was super clean and quiet, which made it easy to relax. The staff were so friendly and helpful. Even with a bit of a language barrier, they made sure everything went smoothly. The breakfast was awesome, with plenty of tasty options to choose from, and the restaurant was great too! The food was delicious and the service was just as good. It is also an easy 9 minute walk through a quiet neighborhood to the metro! Overall, a wonderful experience and I’d definitely stay here again!
Cestující rodiny
Komentář přidán: 24. 8. 2025
Ubytován/a od srpen 2025
A short holiday in Bavaria..
Positive first: The Service at the restaurant was super friendly and accommodating.
Daniel stood out in particular with his open & warm manner.
At the breakfast buffet the lady (I didn't ask for the name) was also super friendly. You felt immediately comfortable both in the evening and at breakfast.
Since we travelled with our daughter and she was able to sleep, we were able to try our hand at the menu on several evenings. It was really all very delicious. Thanks to the cook!
At the breakfast buffet there was something for everyone - you could squeeze fresh juice, the coffee tasted good and the rolls were also good.
I have a few suggestions for improvement:
There were several families with small children there. Unfortunately, there was only one high chair. The hotel is probably booked for trade fair visits, but yet another high chair would not have been bad.
At breakfast, the sausages, egg dishes and PanCakes could have been even warmer or warmer. There wasn't much going on in the hotel & it's understandable that the food is already a bit there, but we were there at 7.30am & the scrambled eggs and sausages were unfortunately almost cold at 7.45am. (Breakfast starts at 7.00 am)
Perhaps you can come up with another solution here, so that the food keeps warm longer.
The staff have often walked through the restaurant at breakfast. For example, they started their shift & got another coffee from the bar.
Also, some of them walked in & out of the restaurant in jogging clothes. If they had at least worn jeans and a T-shirt or something like that, but I was a little uncomfortable. It just radiated a non-stop commotion when the employees were always walking through the restaurant & then also walking past the food that is not covered.
There is also a way through the kitchen to the bar from outside. Maybe they can take that route.
Unfortunately, there was also a negative point..
Our room was unfortunately anything but fine. We have booked a premium room. (14-20sqm) We had asked for a baby bed, which we also got for free. The room was almost completely filled with a double bed & the extra bed. If the hotel is hardly occupied (we were told so), then I would have liked a few square meters more.
Also, I have to say that I have never had to stay in such a dusty/dirty room.
Why didn't we say anything?
We had our daughter with us (1 year & not even a month) & we were just happy after more than 7 1/2 hours of travel that we could put her to sleep.
..& a silverfish was also our guest on the last day. I really didn't know if I could put my clean things on the table or if the floor would be cleaner.
After 2 nights we were knocked in the afternoon & asked if we needed new towels. The lady(s) could hardly speak German & we expressed our incomprehension in English as best we could. The horror of the boss (?) was written on her face.
We didn't take a cleaning, we wanted to put our daughter down for a nap.
The bottom line is unfortunately that we will not book the hotel again, because even the Service cannot make everything go away.
Daniel stood out in particular with his open & warm manner.
At the breakfast buffet the lady (I didn't ask for the name) was also super friendly. You felt immediately comfortable both in the evening and at breakfast.
Since we travelled with our daughter and she was able to sleep, we were able to try our hand at the menu on several evenings. It was really all very delicious. Thanks to the cook!
At the breakfast buffet there was something for everyone - you could squeeze fresh juice, the coffee tasted good and the rolls were also good.
I have a few suggestions for improvement:
There were several families with small children there. Unfortunately, there was only one high chair. The hotel is probably booked for trade fair visits, but yet another high chair would not have been bad.
At breakfast, the sausages, egg dishes and PanCakes could have been even warmer or warmer. There wasn't much going on in the hotel & it's understandable that the food is already a bit there, but we were there at 7.30am & the scrambled eggs and sausages were unfortunately almost cold at 7.45am. (Breakfast starts at 7.00 am)
Perhaps you can come up with another solution here, so that the food keeps warm longer.
The staff have often walked through the restaurant at breakfast. For example, they started their shift & got another coffee from the bar.
Also, some of them walked in & out of the restaurant in jogging clothes. If they had at least worn jeans and a T-shirt or something like that, but I was a little uncomfortable. It just radiated a non-stop commotion when the employees were always walking through the restaurant & then also walking past the food that is not covered.
There is also a way through the kitchen to the bar from outside. Maybe they can take that route.
Unfortunately, there was also a negative point..
Our room was unfortunately anything but fine. We have booked a premium room. (14-20sqm) We had asked for a baby bed, which we also got for free. The room was almost completely filled with a double bed & the extra bed. If the hotel is hardly occupied (we were told so), then I would have liked a few square meters more.
Also, I have to say that I have never had to stay in such a dusty/dirty room.
Why didn't we say anything?
We had our daughter with us (1 year & not even a month) & we were just happy after more than 7 1/2 hours of travel that we could put her to sleep.
..& a silverfish was also our guest on the last day. I really didn't know if I could put my clean things on the table or if the floor would be cleaner.
After 2 nights we were knocked in the afternoon & asked if we needed new towels. The lady(s) could hardly speak German & we expressed our incomprehension in English as best we could. The horror of the boss (?) was written on her face.
We didn't take a cleaning, we wanted to put our daughter down for a nap.
The bottom line is unfortunately that we will not book the hotel again, because even the Service cannot make everything go away.
Reakce hotelu
Komentář přidán: 30. 8. 2025
Liebe Frauke,
vielen Dank für Ihr ehrliches Feedback. Es freut uns, dass Sie sich in unserem Restaurant wohlgefühlt haben und unser Team, besonders Daniel, einen guten Eindruck hinterlassen konnte.
Für die Mängel möchten wir uns aufrichtig entschuldigen:
Sofortige Verbesserungen:
Zweiter Hochstuhl wurde bestellt
Warmhaltung beim Frühstück wird optimiert
Housekeeping-Standards wurden verschärft - der Zustand Ihres Zimmers war völlig inakzeptabel
Mitarbeiterwege während der Frühstückszeit werden geändert
Dienstkleidungsrichtlinien werden durchgesetzt
Bei geringer Auslastung bieten wir Familien mit Babybetten künftig größere Zimmer an.
Wir würden uns freuen, wenn Sie uns eine zweite Chance geben würden. Kontaktieren Sie uns gerne für ein persönliches Angebot.
Mit freundlichen Grüßen,
Mustafa Al-Dulaimi
Front Office Manager
vielen Dank für Ihr ehrliches Feedback. Es freut uns, dass Sie sich in unserem Restaurant wohlgefühlt haben und unser Team, besonders Daniel, einen guten Eindruck hinterlassen konnte.
Für die Mängel möchten wir uns aufrichtig entschuldigen:
Sofortige Verbesserungen:
Zweiter Hochstuhl wurde bestellt
Warmhaltung beim Frühstück wird optimiert
Housekeeping-Standards wurden verschärft - der Zustand Ihres Zimmers war völlig inakzeptabel
Mitarbeiterwege während der Frühstückszeit werden geändert
Dienstkleidungsrichtlinien werden durchgesetzt
Bei geringer Auslastung bieten wir Familien mit Babybetten künftig größere Zimmer an.
Wir würden uns freuen, wenn Sie uns eine zweite Chance geben würden. Kontaktieren Sie uns gerne für ein persönliches Angebot.
Mit freundlichen Grüßen,
Mustafa Al-Dulaimi
Front Office Manager
Anonymní cestovatel
Komentář přidán: 16. 11. 2025
Ubytován/a od listopad 2025
No elevator, no manned reception most of the time, bar and restaurant closed early so no food alternatives when I arrived, had to go to the neighbour hotel. Very poor selection in the self service shop. No elevator, and I lived upstairs. The crew was nice when they were there. It is the sum of everything else that is poor.
Obchodní cestující
Komentář přidán: 28. 10. 2025
Ubytován/a od říjen 2025
Not to be repeated
An experience that I will never want to repeat
In March at the 5/6 edition I had to discuss xche’ the hotel was wrong to enter a double booking x two rooms x two days, blaming first us and then a virus entered the system
Morale after an argument they charged me extra one night x two rooms
At this edition of Performance days of 29 and 30 I was first confirmed the booking from 28 to 30 with email .. booking number and so on ... after which they changed from 29 to 31
I asked to change reservations but they said they were fully booked
They didn't give me a chance to cancel my reservation
After I sent them several times the email with the reservation from 28 to 3 two booking numbers I managed to have the security of the rooms
Tonight at 7:30 pm we were at the restaurant we
Ordered 3 Spatzle dishes at 9pm arrived with Spatzle after I had already gone to bed
At 10pm I was in bed they called x the bill when they could credit it to the room
I had to get off and pay
I've never seen shameful behavior anywhere I've been
An innate inhospitability they probably have towards their guests .. in this case we Italians
Never again
Sorry for the nice girl at reception.. xche’ she was super cute
In March at the 5/6 edition I had to discuss xche’ the hotel was wrong to enter a double booking x two rooms x two days, blaming first us and then a virus entered the system
Morale after an argument they charged me extra one night x two rooms
At this edition of Performance days of 29 and 30 I was first confirmed the booking from 28 to 30 with email .. booking number and so on ... after which they changed from 29 to 31
I asked to change reservations but they said they were fully booked
They didn't give me a chance to cancel my reservation
After I sent them several times the email with the reservation from 28 to 3 two booking numbers I managed to have the security of the rooms
Tonight at 7:30 pm we were at the restaurant we
Ordered 3 Spatzle dishes at 9pm arrived with Spatzle after I had already gone to bed
At 10pm I was in bed they called x the bill when they could credit it to the room
I had to get off and pay
I've never seen shameful behavior anywhere I've been
An innate inhospitability they probably have towards their guests .. in this case we Italians
Never again
Sorry for the nice girl at reception.. xche’ she was super cute
Reakce hotelu
Komentář přidán: 17. 11. 2025
Dear Christian,
Thank you for sharing your experience with us. We sincerely apologize for the confusion and inconvenience caused by the double booking and the reservation changes. This is not the standard we aim to provide, and we regret the frustration it caused you. We also apologize for the delayed service at the restaurant and the inconvenience with the payment process. Your compliments about the kindness of our reception staff are appreciated and will be passed on. We are truly sorry that your stay did not meet your expectations and hope you might reconsider in the future.
Kind regards,
Mustafa Al-Dulaimi
Front Office Manager
Thank you for sharing your experience with us. We sincerely apologize for the confusion and inconvenience caused by the double booking and the reservation changes. This is not the standard we aim to provide, and we regret the frustration it caused you. We also apologize for the delayed service at the restaurant and the inconvenience with the payment process. Your compliments about the kindness of our reception staff are appreciated and will be passed on. We are truly sorry that your stay did not meet your expectations and hope you might reconsider in the future.
Kind regards,
Mustafa Al-Dulaimi
Front Office Manager
Anonymní cestovatel
Komentář přidán: 6. 10. 2025
Ubytován/a od září 2025
Rooms are a little small but everything was clean and easy walking distance to the train station.
Lokalita
Martin-Empl-Ring 8, Trudering-Riem, Mnichov, 81829, Německo|7,76 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
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Classik Hotel Martinshof, Messe München: Často kladené otázky
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