AYZ Ulises - Auto check-in Property
+ 86
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | Do tohoto hotelu pustí pouze dospělé |
Vybavení
Wi-Fi
Parkování
Klimatizace
Kouření zakázáno
Ostraha
Hasicí přístroje
Více o hotelu AYZ Ulises - Auto check-in Property
AYZ Ulises - Auto check-in Property
AYZ Ulises - Auto check-in property se nachází ve čtvrti Hortaleza v destinaci Madrid a nabízí pokoje s 1 hvězdičkou s bezplatným Wi-Fi. Zhruba 4 km od ubytování se nachází IFEMA, 4 km daleko je Santiago Bernabéu stadion a 4,4 km Chamartín nádraží.
Hodnocení na 
Individuální cestující
Komentář přidán: 11. 4. 2025
Good place for the short term. Well located: Peaceful area but near to downtown. Very noisy among the rooms.
Anonymní cestovatel
Komentář přidán: 6. 5. 2026
Ubytován/a od duben 2026
⭐⭐⭐ — Ayz Ulises Madrid: Modern concept, frustrating execution
Madrid sets the bar high for accommodation, and while Ayz Ulises has the bones of an interesting modern property, the experience left a lot to be desired in ways that really mattered.
The apartment itself is fairly modern and clean — on that front, no complaints. The concept of a digital, self-check-in property is understandable in today’s travel landscape, and can work well when executed properly. Unfortunately, that’s where things started to unravel.
The check-in information and access details were sent to the wrong email address — not the one used for the booking, but a secondary address. For any traveler arriving in an unfamiliar city, tired after a journey and simply wanting to get into their accommodation, this kind of administrative failure is genuinely stressful. With no staff on site to resolve the issue in person, what should have been a minor hiccup became a real problem.
And getting help? That proved to be its own ordeal. Customer service was difficult to reach, slow to respond, and ultimately more frustrating than reassuring. When a property operates entirely remotely, responsive and reliable customer support isn’t a nice-to-have — it’s the entire safety net. Here, that net had some serious holes.
Without the human infrastructure to back it up, the experience falls short of what Madrid’s vibrant hospitality scene has to offer.
Proceed with caution
Madrid sets the bar high for accommodation, and while Ayz Ulises has the bones of an interesting modern property, the experience left a lot to be desired in ways that really mattered.
The apartment itself is fairly modern and clean — on that front, no complaints. The concept of a digital, self-check-in property is understandable in today’s travel landscape, and can work well when executed properly. Unfortunately, that’s where things started to unravel.
The check-in information and access details were sent to the wrong email address — not the one used for the booking, but a secondary address. For any traveler arriving in an unfamiliar city, tired after a journey and simply wanting to get into their accommodation, this kind of administrative failure is genuinely stressful. With no staff on site to resolve the issue in person, what should have been a minor hiccup became a real problem.
And getting help? That proved to be its own ordeal. Customer service was difficult to reach, slow to respond, and ultimately more frustrating than reassuring. When a property operates entirely remotely, responsive and reliable customer support isn’t a nice-to-have — it’s the entire safety net. Here, that net had some serious holes.
Without the human infrastructure to back it up, the experience falls short of what Madrid’s vibrant hospitality scene has to offer.
Proceed with caution
Anonymní cestovatel
Komentář přidán: 14. 11. 2025
Ubytován/a od listopad 2025
There was a process to follow before coming in, otherwise you would not be able to do check in. They have no one to help. It was a waste of money and time. I was not able to get in or have someone to help me.
Anonymní cestovatel
Komentář přidán: 30. 10. 2025
Ubytován/a od říjen 2025
Nightmare the online checkin just sends u round in circles. Hours filling in same form. Stressing wont be able to check-in. Phone number just sends u a msg to complete a form but form came in Spanish. Eventually manage to get to online chat !!. 40 mins stood outside building trying to get in. Another guest also stood outside with same issues.
No instructions on how to find room. It was outside main building and basically the converted shed cold and felt damp. Set up as disabled room with huge bathroom but how u would get a wheel chair in the room to get to bathroom no idea
Bathroom light on a sensor bathroom door swollen with the moisture so unble to block light when using loo in the night. Light stays on for ages!!!!
As unable to make forms work added stress of not being able to check out properly and risk late checkout charge.
Price low but even so !!!
No instructions on how to find room. It was outside main building and basically the converted shed cold and felt damp. Set up as disabled room with huge bathroom but how u would get a wheel chair in the room to get to bathroom no idea
Bathroom light on a sensor bathroom door swollen with the moisture so unble to block light when using loo in the night. Light stays on for ages!!!!
As unable to make forms work added stress of not being able to check out properly and risk late checkout charge.
Price low but even so !!!
Anonymní cestovatel
Komentář přidán: 2. 10. 2025
Ubytován/a od září 2025
Plus: Basic but clean room in quiet neighbourhood close to metro, a few good restaurants and cafés, and some shops nearby.
Minus: Paper-thin walls so you hear everything and some guests were very loud around 1-3 am.
Make sure to complete the registration beforehand.
Minus: Paper-thin walls so you hear everything and some guests were very loud around 1-3 am.
Make sure to complete the registration beforehand.
Lokalita
30 Calle de Ulises, Hortaleza, Madrid, 28043, Španělsko|6,08 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Do tohoto hotelu pustí pouze dospělé
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
V tomto ubytování se nemohou konat rozlučky se svobodou a jiné podobné oslavy. V reakci na situaci týkající se koronaviru (covid-19) platí v tomto ubytování v současné době dodatečná bezpečnostní a hygienická opatření. Informujte prosím AYZ Ulises - Auto check-in property o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši EUR 100 Záloha bude vybrána prostřednictvím kreditní karty. Částka Vám bude vrácena do 7 dnů po odjezdu. Tato záloha je vratná v plné výši a podléhá kontrole případných škod v ubytování. Částka bude převedena zpět na kartu. For the stay in the property, a credit card will be required from the check-in, and it will be returned to the check-out of the reservation. This as a guarantee that guests do not damage something on the property or any element of the property. If the guest damages the property or any element of the property, the cost will be charged to your credit card. This property does not accommodate parties or wedding groups. Guests may experience some noise disturbances from 22:00 to 10:00. Any damage or loss to the property caused by guests, will incur €200 charge that will be shared and agreed on during check-in. Damages will be charged to the debit/credit card provided at the time of booking/check-in/check-out.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
AYZ Ulises - Auto check-in Property: Často kladené otázky
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