NH Madrid Lagasca
+ 68
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Klimatizace
Fitcentrum
24hodinová recepční služba
Restaurace
Více o hotelu NH Madrid Lagasca
NH Madrid Lagasca
Hotel NH Madrid Lagasca je situován v madridské čtvrti Salamanca, v pěší vzdálenosti od parku Retiro a památníku Puerta de Alcalá a pouhých 800 metrů od vlakového nádraží Recoletos.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 7. 8. 2026
Ubytován/a od srpen 2026
Very clean and well maintained good amenities good location away from the hustle bustle of the tourists yet close enough to walk or Uber to points of interest.
Cestující rodiny
Komentář přidán: 28. 7. 2026
Very good. Excellent location
The hotel delivers on what it promised. The location is very good and the breakfast too! There are good restaurants in the area as well as a shopping and walking area.
Pár
Komentář přidán: 30. 6. 2026
Ubytován/a od červen 2026
Great location and attentive staff, but room for improvement
Overall, I had a pleasant stay at this hotel, but I would like to point out a few areas for improvement.
First of all, the staff were extremely attentive. Although our check-in was scheduled for 3:00 p.m., they kindly allowed us to check in an hour earlier, which was especially thoughtful as we had a reservation at 4:00 p.m. and wanted enough time to get ready in our room. In addition, we were given a complimentary upgrade to a higher room category (room 503), for which we were very grateful.
The hotel's greatest strength is undoubtedly its excellent location in the Salamanca district, within walking distance of Calle Serrano. However, considering the price we paid, I felt that the overall experience fell somewhat short of expectations in certain respects, particularly because the room was quite small.
As for the amenities, the bathroom was well equipped with bathrobes, towels, shower gel, shampoo, conditioner, hand soap, and body lotion, all provided in generously sized dispensers with a pleasant green tea fragrance, which I thought was a nice touch. I did notice that slippers were not initially provided, but after emailing the front desk, they immediately offered to bring them to the room, along with a garment steamer for a dress I wanted to remove the wrinkles from. I must commend both the speed of their response and their willingness to help, as both the slippers and the steamer were delivered at the agreed time.
Regarding breakfast, there was a good variety of options, but I do not feel that the price (€19 per person) was justified by the quality of the food. At that price, I believe it is better to have breakfast at one of the many cafés in the surrounding area.
The only issue that genuinely bothered me (and the main reason for my four-star rating) concerns the housekeeping. The person who cleaned our room threw away the shopping bag from a purchase I had made at a nearby jewellery store. While this may seem like a minor issue, I had intended to keep the bag as a souvenir to remember buying a pair of earrings during our trip. That said, when I mentioned the incident to the reception staff at check-out, they were very understanding and empathetic, which I truly appreciated.
Overall, I would certainly consider staying at this hotel again on future trips to Madrid, although there are a few aspects that could still be improved.
First of all, the staff were extremely attentive. Although our check-in was scheduled for 3:00 p.m., they kindly allowed us to check in an hour earlier, which was especially thoughtful as we had a reservation at 4:00 p.m. and wanted enough time to get ready in our room. In addition, we were given a complimentary upgrade to a higher room category (room 503), for which we were very grateful.
The hotel's greatest strength is undoubtedly its excellent location in the Salamanca district, within walking distance of Calle Serrano. However, considering the price we paid, I felt that the overall experience fell somewhat short of expectations in certain respects, particularly because the room was quite small.
As for the amenities, the bathroom was well equipped with bathrobes, towels, shower gel, shampoo, conditioner, hand soap, and body lotion, all provided in generously sized dispensers with a pleasant green tea fragrance, which I thought was a nice touch. I did notice that slippers were not initially provided, but after emailing the front desk, they immediately offered to bring them to the room, along with a garment steamer for a dress I wanted to remove the wrinkles from. I must commend both the speed of their response and their willingness to help, as both the slippers and the steamer were delivered at the agreed time.
Regarding breakfast, there was a good variety of options, but I do not feel that the price (€19 per person) was justified by the quality of the food. At that price, I believe it is better to have breakfast at one of the many cafés in the surrounding area.
The only issue that genuinely bothered me (and the main reason for my four-star rating) concerns the housekeeping. The person who cleaned our room threw away the shopping bag from a purchase I had made at a nearby jewellery store. While this may seem like a minor issue, I had intended to keep the bag as a souvenir to remember buying a pair of earrings during our trip. That said, when I mentioned the incident to the reception staff at check-out, they were very understanding and empathetic, which I truly appreciated.
Overall, I would certainly consider staying at this hotel again on future trips to Madrid, although there are a few aspects that could still be improved.
Reakce hotelu
Komentář přidán: 1. 7. 2026
Dear Guest,
Thank you for sharing your feedback.
We are pleased to know that, overall, you enjoyed your stay and that our team helped make your visit to Madrid a positive one. Comments like yours are incredibly valuable, as they allow us to better understand what matters most to our guests.
We are especially sorry to learn about the housekeeping oversight you experienced. While it may have seemed like a small item, we completely understand that travel memories often have a special meaning, and we regret the disappointment this caused. Please rest assured that your comments have been shared with the relevant team to help us prevent similar situations in the future.
We also appreciate your honest observations regarding other aspects of the guest experience. Feedback such as yours helps us continue refining our services and focusing on the areas where we can do better.
Thank you once again for choosing to stay with us. We would be delighted to welcome you back on your next visit to Madrid and provide you with an even more memorable experience.
Warm regards,
Thank you for sharing your feedback.
We are pleased to know that, overall, you enjoyed your stay and that our team helped make your visit to Madrid a positive one. Comments like yours are incredibly valuable, as they allow us to better understand what matters most to our guests.
We are especially sorry to learn about the housekeeping oversight you experienced. While it may have seemed like a small item, we completely understand that travel memories often have a special meaning, and we regret the disappointment this caused. Please rest assured that your comments have been shared with the relevant team to help us prevent similar situations in the future.
We also appreciate your honest observations regarding other aspects of the guest experience. Feedback such as yours helps us continue refining our services and focusing on the areas where we can do better.
Thank you once again for choosing to stay with us. We would be delighted to welcome you back on your next visit to Madrid and provide you with an even more memorable experience.
Warm regards,
Jiné
Komentář přidán: 18. 6. 2026
Ubytován/a od červen 2026
Our favorite place in Madrid.
Excellent in all aspects and the team is very warm and professional. Comfortable room, very good breakfast, and a cozy atmosphere with very good climate control.
Reakce hotelu
Komentář přidán: 29. 6. 2026
Muchas gracias por sus amables palabras.
Es un placer saber que nos consideran su opción de referencia en la ciudad. Comentarios como el suyo son una gran motivación para todo el equipo, que trabaja cada día para ofrecer una experiencia cuidada en todos los detalles.
Será un gusto recibirles de nuevo en su próxima visita a Madrid.
Es un placer saber que nos consideran su opción de referencia en la ciudad. Comentarios como el suyo son una gran motivación para todo el equipo, que trabaja cada día para ofrecer una experiencia cuidada en todos los detalles.
Será un gusto recibirles de nuevo en su próxima visita a Madrid.
Cestující rodiny
Komentář přidán: 21. 7. 2026
Stay in Madrid
Hotel with excellent location. Clean, silent. Careful employees. Excellent breakfast.
Vynikající lokalita
Lagasca, 64, Salamanca, Madrid, 28001, Španělsko|1,77 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
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